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2.8

10 reviews
Dentist

Review of SCF Children's Dental Clinic

SCF Children's Dental Clinic: Providing Dental Care for Children in Anchorage, Alaska

SCF Children's Dental Clinic is a dental practice that specializes in providing dental care for children in Anchorage, Alaska. The clinic is conveniently located at 4441 Diplomacy Dr, Anchorage, AK 99508. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM. The clinic is closed on Saturdays and Sundays.

The clinic offers a range of dental services for children, including routine dental check-ups, cleanings, fillings, and extractions. The clinic also provides orthodontic services, including braces and Invisalign. The clinic accepts Medicaid and most insurance plans. The clinic also offers a sliding fee scale for patients who are uninsured or underinsured.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and caring staff and the quality of dental care provided. Other customers have criticized the clinic for its long wait times, lack of availability for appointments, and poor communication with patients. Some customers have also expressed frustration with the clinic's management and leadership.

Overall, SCF Children's Dental Clinic is a dental practice that provides dental care for children in Anchorage, Alaska. The clinic offers a range of dental services for children, including routine dental check-ups, cleanings, fillings, and extractions. The clinic accepts Medicaid and most insurance plans and offers a sliding fee scale for patients who are uninsured or underinsured. While the clinic has received mixed reviews from customers, it remains a popular choice for parents looking for dental care for their children in Anchorage.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

SCF Children's Dental Clinic Reviews - 10

2.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Curtis Wong

Curtis Wong

👍 👎 😐
Poor Customer Service Long Wait Times Mismanagement

My kids have been on the "call back" list to get an appointment every month for a year. Every 2 weeks I call and ask for an appointment every two weeks I'm told that they are on the list and waiting for availability. I've called corporate compliance to file a complaint and was told a Manager would call me back. Surprise no call back. If you want to call your patients "customer owners" you need to start holding a better standard of service. If this was my business I'd have fired your leadership team for mismanagement. Over a year ago where's all those "customer" satisfaction surveys now?!

Isaac Perrien

This is a fairly new facility. Located right across the parking lot from ANMC. Nice setup from what I've seen. Large waiting room with a play area for little kids. My family has only visited the dental office. There are 5 floors in the building that have several different practices. There's also a large attached parking garage.

Melanie Munson

Melanie Munson

👍 👎 😐
Lack of Communication Long Wait Time Poor Customer Service

They told me it would take 2 months to hear back from Medicaid about my daughter's braces!! It's been 3 months and I had to call 2 times just to get an update and they told be it would be another 2 months. This is LACK OF COMMUNICATION!! If they would have just told me 5 month wait from the beginning I wouldn't be so upset right now!! I should have just took my daughter to another Orthodonist who accepts medicaid! Update: its now been 7 months I left another voicemail, no one has called, and I'm afraid my daughter will get a cavity by the time they get to us!

Amber Clarambeau (AMBIE)

Amber Clarambeau (AMBIE)

👍 👎 😐
Poor Customer Service Bad Management Referral Issue

The clinic claims they are so bust they cannot open schedules. Routine dental care gets ignored. Nicole said I could transfer to the valley. Why pay for horrible service as a customer owner. Why are needs not being met. Highly disappointed. Management didn't return my call & they left me hold hold. They gave a referral to 7985 e 16th Ave & Jennifer said they weren't taking referrals from SFC and hung up.

8/12/22
I was able to see Dr. Craig as a walk-in. Great dentist fixed my chipped tooth. Great learning experience. Thank you for your kind service to the Anchorage community.

chaise aketachunak

chaise aketachunak

👍 👎 😐
Long Wait Time Poor Service

There are never any openings. Have to go and wait in the lobby for any cancelations and probably never been seen anyway. I suggest getting seen anywhere else.

Aaron Miller

Aaron Miller

👍 👎 😐
Poor Customer Service Lack of Follow-up

They do a fine job at cleaning my teeth, but they do not follow up with anything. I am supposed to get a call reminding me of my appointment but the dates come and go but they never call or text. I asked them about it and they said "it should be working" and that is the extent of the help I received. This has happened multiple times.

SK SK

It was the heat wave and we mentioned that we didn't go outside to the playgrounds, we went to McDonald's instead for the air conditioned play place and we got a judgmental side-eye from the dental assistant as if we were abusing our kids. There was also a lot of repetitive questioning, sugary snacks? chips? soda? sugary drinks? Answered no and still got a lecture on how I should avoid giving them to my kids. I just came for some dental exams not a parenting class, thank you.

Anarola Ulak

Anarola Ulak

👍 👎 😐
Poor Customer Service Technical Issues

I called two times and waited over 2 hours for someone to answer. When they finally answer they couldn’t see their schedule to help me for a dental walk in. I walk in to check for a dental walk in, and their system was down. So disappointing.

C LuvsBlue

C LuvsBlue

👍 👎 😐
Kindness Gratefulness Hardworking Staff Blessings

They are always super kind & caring. I am sincerely very grateful for all the dentists, assistances and office workers for their hard work! God bless all of you.

Donna Borchardt

Jane Bleuel and Annalecia did such a great job on my root canal! I was comfortable and they were very nice!!

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