Gentle Family Dentistry

Cannot get people to sign PCS documents in a timely manner.
Edit: Melissa, how is it you can reply to a review faster than you sign the paperwork on your desk? I specifically stated I needed those documents signed TODAY. When I called to follow up, after not receiving them as requested, I was told they were left on your desk to sign. Now, I’ll have to wait until tomorrow. Yet, hours later, you reply to my review? Drive to work and sign the documents. Then email them to me. 🤷🏼‍♀️

Edit2: after talking with Melissa, we landed on the same page and got necessary documents signed.

Really not happy about it. I had 4 crowns placed at this practice. 1 molar and 1 premolar on the upper arch, and same on the bottom. The bottom ones are doing ok 1.5y later, but the upper ones are not. They are placed so close to my other teeth it’s almost impossible to floss. I’m with a different dentist now and after having excruciating pain between the crown on my upper molar and the molar next to it, he decided to do an Xray to see what’s going on. Surprise surprise, the crown is placed wrong and there’s a gap under the crown right at the gum line where food gets trapped all the time and this caused my healthy molar to have a cavity now. Extremely poor practice… very dissapointed as it’s only been 1.5y since those crowns were placed. Now I have to pay to replace these again since my insurance won’t cover the same teeth again.

I highly recommend this dental practice!!! They are so welcoming and so helpful - from the front desk staff to the hygienists and the dentists themselves, it is truly a pleasure to see them every 6 months. I also love how family-friendly they are. I once brought my baby along with me and they were thrilled to help entertain her while I was getting my cleaning. Our whole family - extended included - has switched and everyone is happy. The employees all seem like a cohesive group of friends that are happy to show up to work everyday. It is refreshing! Make an appointment!

From the moment I walked through the doors, to me leaving the building, I felt extremely welcomed by all the friendly staff. My hygienist was amazing! She played funny animal videos on the tv so I was able to get some chuckles while getting my teeth cleaned. I couldn’t say enough good things about this dentistry. Extremely friendly, extremely clean, and did a wonderful job cleaning my teeth. Thank you so much! Can’t wait to see you all in 6 months!

If I could have rated my experience with Gentle Family Dentistry, LLC higher than 5 stars, I DEFINITELY would have. Since a bad experience with a dentist as a kid, I have had issues going to a dentist. While I was complaining to a friend who is well aware of my "fear" of dentists about the intense pain I have been having in my jaw for several week, he suggested I go to Gentle Family Dentistry, LLC. The pain finally got so bad, I finally made MY OWN appointment. (My wife always does that for me knowing I wouldn't go unless she did.)

My experience was fantastic from start to finish. Even as a new patient, they were able to see me the very next day. EVERY single person I interacted with from the receptionist and dental hygienist all the way to the dentist were EXTREMELY friendly and professional. I couldn't have been treated better. I will not "be afraid" of going to the dentist ever again!!!

I will be telling not only my friends and family, but anyone who will listen about the great people at Gentle Family Dentistry, LLC.

was supposed to get my invisalign today but was told that they weren’t ordered yet, even though we have had this appointment scheduled since middle of july. terrible customer service

This was my first time going to Gentle Family Dentistry. The staff were friendly and courteous. The dental hygienist and dentist were very professional. They took the time to talk with me about my concerns and answer my questions. They made me feel welcome. I will definitely be returning and am glad I have found a great new dental team!

The staff at Gentle Family dentistry is simply amazing! They are friendly from the moment you walk through the doors to when you leave feeling better about your smile! Everyone there greeted you with a hello and they ask how you're doing. It's these small details that calms people who are scared of the dentist like myself.

Their office is pristine, modern, and state of the art. It not only feels safe, but it also feels like they can get the job done with the equipment they have.

Sandi (the Hygienist) did my cleaning that day and she was very thorough, she genuinely was interested in learning more about me and my teeth and she gave great pointers on how to keep my smile perfect. She was gentle, responsive, and inquisitive.

Dr. De Leon did my check. She is very professional yet friendly and familiar. She was very thorough with her assessments making sure that everything was explained. She even showed me what my teeth looked like in 3D! She will make you feel at ease!

If you're looking for a dentist within a 50 mile radius, seriously consider making the drive to see them!

Every single employee at Gentle Family Dentistry is kind and polite, professional but also funny, and most importantly they all truly care for the health of their patients. There is just something about this specific dentist office that is comforting. Even when thinking about having your teeth looked at is anything but a comfortable feeling...somehow these women take that extra time to make you feel warm and at home and they do it with ease. They not only offer teeth care but also some other really cool facial treatments that I have been lucky enough to experience and plan on receiving more. I am 27 years old and I have been going to Dr. Sclater since I was 10. So shout out to the incredible Dr. Sclater and her awesome employees for always making my visit full of laughs, friendly advice, comfort and super clean teeth ;)

I was very nervous coming in to this appointment. I had some bad experiences with a dentist before and they made me feel very comfortable from the minute i walked in the office. The office was so nice the people were amazing, I am so glad I chose Gentle Family Dentistry!