Review of Randall K. Freeman, DDS
Randall K. Freeman, DDS: Providing Quality Dental Care in Geneseo, NY
Randall K. Freeman, DDS is a dental practice located in Geneseo, New York. The primary category of the business is Dentist, and it offers a range of dental services to patients of all ages. The practice is open from Monday to Thursday, from 8:00 am to 5:00 pm. The business is closed on Fridays, Saturdays, and Sundays.
The dental office is located at 4806 Lakeville Rd, Geneseo, NY 14454. Patients can contact the office by calling (585) 447-9108. The location is easily accessible and offers ample parking space for patients.
The dental practice has received mixed reviews from patients. Some patients have praised the practice for its quality dental care, friendly staff, and accommodating services. Patients have also appreciated the professionalism and expertise of Dr. Freeman. However, some patients have expressed dissatisfaction with the receptionist's behavior and the quality of the dentures provided by the practice.
Despite the mixed reviews, Randall K. Freeman, DDS, remains a popular choice for dental care in Geneseo, NY. Patients can expect quality dental care from an experienced dentist and a friendly staff. The practice offers a range of dental services, including routine checkups, fillings, extractions, and dentures. Patients can trust the practice to provide them with the best possible dental care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Amber Burdick
I have been going to Dr. Freeman since 2014 with the same insurance for my son and myself. I’ve never had a bad experience there, until I called to make an apt for a chipped tooth that was causing horrible pain and the receptionist rudely exclaimed they no longer accept essential plans and hung up without saying another word. Thank goodness for Mosaic Health in Mount Morris for taking me, no questions asked. I have never been talked to so rudely by someone in customer service, and I have never been dropped from a doctors/dentist when I’ve had the same insurance for 10 years, which I pay for every month, so I guess what I have found is that Dr. Freeman doesn’t “care” for his patients he does his job and gets paid. As for the receptionist who couldn’t even give me a list of dentist near by to try, let alone even say goodbye before hanging up on me, you should choose a career path far away from customer service. This is my first review I have ever given, which should tell you how awful these people were to me, and probably so many others that were dropped out of nowhere!!
Elisha Tate
Tanya took care of my mother in a pinch and got her in the next day. Amazing customer service at this place and nice dentists!
Chelsey Swallow
I walked into Dr. Freeman's office, feeling horrible about my mouth. He was very upfront about what we had to do. Made up a plan and stuck with it. No surprises. I have full trust in him! He is wonderful and does not make you feel ashamed for having bad teeth. JANELLE, IN THE OFFICE IS EXTREMELY RUDE AND DOES NOT HOLD ANY CONCERN FOR DR FREEMAN'S PATIENTS.
Carl McCready
My wife went to Freeman over a year ago and in the process was in need of Dentures. Well to make the story short they did not provide a good product. She tried work things out but in the end came to a impass and just gave up trying to get them to provide something she would be happy with. To the point she will not even ware them to this day.. I would not recommend this Dentist office in anyway.
Wendy Carman
Dr Freeman is amazing. Unfortunately the receptionist Wendy is rude if she doesn't agree with you and then hangs up. Being in customer service isn't for everyone and if you can't take the heat and not ready to deal with pissed off people then stay out of the kitchen. I have gone there for 3 years. And I'll be changing dentists all because of the receptionist. How disappointing.
Dianna Perez
Everyone was polite and sweet. No one was judge-mental. Dr freeman was very compassionate and professional. I will be making them my family dentist. I usually have severe anxiety going to a dentist but they made things simple and easy. I will definitely be recommending to family and friends. ♥️🦷. I called with an emergency and they got me in the same day. Very accommodating! They Rock!
Erica Borsching
Dr Freeman is amazing!! He is the nicest most patient dentist my family has had the honor to go to!! The receptionist and other workers are just as wonderful! Always greeted with smiles. Love going to them!
Judy Duduks
Moved to New York in 2016. Dr. Freeman is one of the best ever Dentist. He removed my front uppwr twwth in one visit. No swellinf, no pain. The upper plate fits beautifully. I
unreservedly reccomend him and his staff.
Kim Diamond
At 50 years old I have a nice set of teeth because I take care of them, and see the dentist every six months. I have always carried dental insurance. I would have procedure, they would run it through the insurance and then bill me for what I owe. My whole life I have always paid my dentists. Unfortunately right now I have no dental insurance, and I have a large filling that fell out on Friday, but I don’t get my Social Security check for 2 weeks. I pleaded with the secretary to be seen, and she got very loud and snippy with me. Apparently DOCTOR Freeman is a Doctor in name only because I am a patient in need of care, not being cared for by the so-called doctor! Kim Diamond
The Wicked Truth
I’ve used Dr. Freeman in the past, when I needed to have my wisdom tooth pulled, in Mendon. That experience in his old practice made me overcome my fear of going to the dentist. I thought that having my whole become patients of Dr. Freeman would be a no brainer. However the surrounding cast at Dr. Freeman’s office is much to be desired. My wife came home in tears because they told her that she was a bad parent and shouldn’t have children, because they had a few cavities. The receptionist is rude and miserable person. We will be taking our business elsewhere.