Search

Review of Gentle Touch Family Dentistry - Maria Szmigiel DMD

Gentle Touch Family Dentistry - Maria Szmigiel DMD is a dental practice located in Plattsburgh, New York. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, dental implants, denture care, and teeth whitening. The practice is open Monday through Thursday from 8:00 am to 4:00 pm, Wednesday from 7:00 am to 3:00 pm, and closed on Friday, Saturday, and Sunday.

The practice has received numerous positive reviews from patients who praise the skill and experience of Dr. Szmigiel and the exceptional care provided by the staff. Patients appreciate the thorough explanations provided by Dr. Szmigiel, which help them make small changes in their routines to produce a healthier smile. The staff is described as friendly, helpful, and professional, with special mention given to Stevie, Holly, and Crystal for their exceptional care. Patients also appreciate the warm welcome they receive upon arrival and the exceptional service provided by the staff.

Patients note that the practice is accommodating and able to see patients on short notice, even for emergencies. The practice is also praised for its use of modern equipment and technology, which helps to make procedures quick and painless. Patients with dental anxiety appreciate the gentle and patient approach taken by the staff, which helps to put them at ease.

In summary, Gentle Touch Family Dentistry - Maria Szmigiel DMD is a highly recommended dental practice that offers exceptional care and service to its patients. Patients appreciate the skill and experience of Dr. Szmigiel and the friendly and professional approach taken by the staff. The practice is accommodating, uses modern equipment and technology, and provides a range of dental services to meet the needs of its patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Gentle Touch Family Dentistry - Maria Szmigiel DMD Reviews - 105

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kat B

I couldn't imagine having had my dentistry done anywhere else. The staff starting from when you walk in the door is extraordinary. The dentists and assistants are exemplary. The care was impeccable. Once you've experienced this practice, you'll never look elsewhere.

Mrs. Smith

Emily, Jensen and Dr. Roberts were very nice. Our 7-year-old was nervous about seeing the dentist, but the people put her at ease and made the visit easy and pleasant. Hope all visits will be this easy. Thank you.

Aaron Rock

After I called and confirmed my appointment, I still somehow managed to show up a week early! They asked if I had taken time off work, I had. They we fortunately able to accommodate me and see me that day. This experience and past experiences at this practice have been nothing but exceptional. Skip all other options, just come here. I promise you won’t regret your decision. Thanks Gentle Touch!

Joanne Ives

The visit was a very good experience. The staff is very friendly and helpful. The Dr spent a lot of time taking care of a problem with my veneers and listened to my concerns. My smile is back🤩. It is difficult to get appts quickly, but worth the wait!!

Brandon Donovan

This is the best dentist I’ve ever been to. The staff are all great and super friendly. They do an amazing job with making patients comfortable. I will continue to use them as my primary dentist.

Todd Brunner

They're like a used car salesman. Spoke to them and they assured me I would get a cleaning upon my arrival. They had my full paradontial records and new xrays sent over. Waited months for appt. upon arrival they said they WILL NOT do cleaning. They want to sell more x rays and charge a check up fee and refused to do cleaning same day. ABSOLUTELY SHAMEFUL BAIT & SWITCH SCAM.

Crystal Graves

Pictures speak a thousand words. Thank you Dr. Szmigiel and the Gentle Touch Family. I am so blessed to have you all in my life as well as grateful for you all. From patients to staff, we are all treated like family

Kayley Wells

I had recently broke a tooth and was able to be fit in with a couple of days (could of been earlier but I wasn’t in pain), the woman I spoke to was very informative and gave me all the answers to the questions I had.

When I went in for the appointment today, the staff was very kind and informative as well. Christine was amazing and she was very personal - kept me in the loop about every thing she was doing and why, and ACTUALLY cared. The dentist as well, asked questions and gave me answers to the questions I had asked. The girls in the front were the same way, it was a friendly and open environment. I was able to walk out feeling confident that they were going to take care of me, and will continue to go back. Was definitely a positive experience.

Jamie Drake

I love coming to gentle touch I've been coming for 14 years they have made me feel comfortable I've always been nervous due to bad experiences with past dentist
Stevie and Holly Heather have been here scene I started Dr. Smigel goes easy and slow with me and I come every 3 months for a cleaning is the best part crystal and Christine have done a great job cleaning my teeth
Karen is very nice and helpful with signing in and out!
I just love everyone here there all great girls!

Karen J

It's a shame I have to keep editing the same review to give the Gentle Touch team the proper recognition - wish I could add new ones instead of updates. Anyway, last week, I had a dental emergency - no surprise, the Team was there for me. Even though Dr. Szmigiel was not in the office that day, Dr. Roberts was kind enough to see me. Between Dr. Roberts and Crystal, the area was prepared for fixing the next day with Dr. Szmigiel. And Crystal came up with a perfect interim fix while I waited to keep me comfortable and let me sleep. The next day. Dr. S. was out unexpectedly and Dr. Roberts took care of the procedure. She was kind, explained everything, and took great care to keep me comfortable, just as Dr. Szmigiel has done for me all along. As far as I am concerned, I would be happy to receive care from either Doctor, as they are both absolutely excellent. As is the team. Thank you again, Gentle Touch Care Team!

Update: Nearly a year later, still awesome! Sometimes, a patient's experience changes as time goes on but not with this practice - it is consistently excellent. These guys are always on top of their game. They are absolutely fabulous. Original review below.

So to all those who have any trepidation regarding dentistry - GO HERE. They take amazing care of you and constantly check in. Every step is explained before they dive in to whatever cleaning or treatment is required. Their patient care is unparalleled. And the entire staff are amazingly friendly and kind as well. Thank you to the whole team!!!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload