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Review of Smile Plus Dentistry

Smile Plus Dentistry:

Smile Plus Dentistry is a dental clinic located in Camp Hill, Pennsylvania. This clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, endodontics, pediatric dentistry, periodontics, and teeth whitening. Smile Plus Dentistry is open from Monday to Friday, from 8:00 AM to 4:00 PM. They are closed on Saturdays and Sundays.

According to some customer reviews, Smile Plus Dentistry has a friendly and accommodating staff. Patients feel comfortable during their visits, and the staff is responsive to their questions and concerns. The clinic is also praised for its professionalism and thoroughness in explaining procedures and outcomes. Some customers have been going to Smile Plus Dentistry for several years and have had great experiences with the doctors and assistants.

However, there are also some negative reviews of Smile Plus Dentistry. Some customers have complained about the clinic's customer service, particularly with regards to rescheduling appointments and cancellation fees. There are also some complaints about the receptionist's attitude and alleged racism towards Hispanic customers. Some customers have also criticized the clinic for being money-hungry and unprofessional.

Overall, Smile Plus Dentistry seems to offer a range of dental services with a friendly and accommodating staff. However, some customers have had negative experiences with the clinic's customer service and receptionist. It is recommended that potential customers read reviews carefully and make an informed decision before choosing Smile Plus Dentistry as their dental provider.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Smile Plus Dentistry Reviews - 110

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Charles Rosenberger

We've been going to Smile Plus for 6 years now. Our visits have always been pleasant and the front desk reception awesome. Our Dr's and assistants are professional, responsive to our questions and go the extra mile to ensure we understand the procedures and outcome. We love our dentists and the staff. Best choice we ever made!

Sikeya

I’ve never left a review before but They are ridiculous! No wonder they are the only dentist with next day appointments. Not only was the heavy lady at the front desk very rude but she wanted to charge me $50 for trying to reschedule my appointment the day before. Then when I had to schedule an appointment for my son to get a fill, they told me I had to pay a $50 deposit to schedule it. I don’t know if race played a card in this or what because from the other recent reviews, I see they were only charging them $25. Either way, we will never go back there! I’d rather wait 4 months for an appointment.

Lyn Ann Steinmeier

Best dental office for your whole family. Great place to take anyone with dental anxiety and kids with dentist fears. I'd have to say that both the doctors are great at what they do and not only that they can do root canals and extractions here as well.

Danilo Casco

They have the worst customer service. We had emergency and will not able to make it. So we requested for rescheduling. They didn’t even bother asking what happened. Why we can’t make it. They just told us that my granddaughter will never be allowed to be in their clinic. What a rude statement to make. I understand that you value time and appointments need not be cancelled but there things happen that are out of our control that would cause cancellation of appointment. There are better ways to say things.

Ligia Soto

This place is not good in customer service. Racist when it comes to hispanics. Is all about collecting money first. Please don't take your kids there. My son was treated rude last time and they even hang up on me for cancelling an appointment the day before. Very bad experience
I can have my own opinion of what i experienced. Owner can say what they think. I cannot refrain from my experiences and the way i was treated.

The Lhagel

This has been my family’s dentist for years. They were wonderful with my children as they were younger, as they went through their teens and now as my older kids are now young adults! They eased any fears of the dentist when they had them. I just love and appreciate every staff member for all the hard work they do. Working with all of my insurance issues and for just being kind human beings. If I could give them more stars I would. - best dentist in town!!!!! With covid I hadn’t been inside the office in a year and a half. These ladies were open and seeing patients when they were allowed to and were so professional. It is always clean and safe there, but now more so. I will never go anywhere else. 🦷🪥♥️

Madison and Seth Brenneman

Everyone at Smile Plus is so friendly, and I always feel satisfied with my service after I leave. I enjoy their service so much that I’ve recommended them to a few people in my life.

Gerald Casco

Never come here! Worst customer service. We called few minutes before our scheduled time that we won’t be able to make it and requested for rebooking. They told us that they will never rebook and will never allow my niece to come there at anymore. That’s my first time to see a dental clinic with that kind of policy. So unwelcoming and rude!

Azureus Maggiorini

I have been coming here for four years after my 30 year dentist had a stroke. The staff is beyond amazing, I go every 3 months and I the care is untouchable. I recommend everyone to go here, you will like going to dentist 😊 I did!

michelle anding

Wanted a $25 fee for cancelling an 8 am appointment late, and wouldn't let me reschedule another appointment until the $25 was paid. Ridiculous. Unprofessional. Also, I've never heard of "flouride foam" being put on a child's teeth. Who rubs foam on a child's teeth? You're supposed to "paint" the flouride on with a small brush. Cheap, money hungry, unprofessional, rude!

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