Search

Review of Highland Dental Center

Highland Dental Center: A Reliable and Friendly Dental Practice

Highland Dental Center is a dental practice located in Salt Lake City, Utah. The practice offers a range of services, including cosmetic dentistry, dental implants, and general dentistry. The practice is open Monday through Friday, with limited hours on Saturday, and closed on Sunday.

The practice has received mixed reviews from customers, with some praising the friendly and accommodating staff, while others have expressed frustration with rescheduled appointments and difficulty reaching the receptionist. However, the majority of reviews are positive, with many customers praising the quality of care they received from the dentists and hygienists.

One customer noted that they had been coming to Highland Dental Center for several years and were always impressed with their cleanings and appointments. Another customer praised the practice for being cost-conscious and accommodating to their dental anxiety.

The practice has a team of skilled dentists and hygienists who are knowledgeable and informative. Customers have noted that they take the time to address concerns and explain each step of the process. The practice also offers quick and efficient appointments, which is appreciated by busy customers.

Overall, Highland Dental Center is a reliable and friendly dental practice that offers quality dental care. While there have been some issues with scheduling and communication, the majority of customers have had positive experiences and would recommend the practice to others.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Highland Dental Center Reviews - 28

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shannii Jessop

Shannii Jessop

πŸ‘ πŸ‘Ž 😐
Friendly Staff Gentle Hygienist Good Service

I’ve been coming to Highland dental for a couple years. I am always impressed with my cleanings and appointments. The staff is all very friendly and accommodating. Sue was my hygienist today and she was so gentle, which helped ease my β€œdentist anxiety”

Jazmin Phay

Jazmin Phay

πŸ‘ πŸ‘Ž 😐
Friendly Staff Informative Hygienist Recommendation

From check in to check out, the entire experience was wonderful. Staff is very friendly, the dentist (Dr. Barnes) took his time when addressing my concerns and answering questions. The hygienist was also very informative as she explained each step she did. So happy to have found this facility. Recommending it to everyone I know!

D Reeves

D Reeves

πŸ‘ πŸ‘Ž 😐
Understaffed Rescheduling Issues Disappointing Service

This dental office has been reliable for many years until recently. Now they are understaffed and have been rescheduling appointments for months out from their original date.
Original date was scheduled for November - got pushed to December then again to January. Now I have received a call that my appointment is now scheduled for March. Such a disappointment..

Josh

Josh

πŸ‘ πŸ‘Ž 😐
Cozy Clean Comfortable Friendly Excellent

Cozy, clean, comfortable environment. Suitable for adults and kids, meaning they make it a pleasant experience for everyone who comes in. Danny is always friendly and makes you feel like an old acquaintance, and he helped make sure to be cost conscious when I didn't have dental insurance. Excellent dentist, staff and office.

River James Skinner

River James Skinner

πŸ‘ πŸ‘Ž 😐
Great Service Patient Care

Having a phobia of the dentist, I have to have someone who makes me feel comfortable and patient with my fear. Danny and CO. Have done nothing short of an amazing job, making it relaxing, comfortable, and efficient to clean my teeth, do 2 fillings and a crown. Grateful for someone who takes this job serious. 10/10 recommend

Jenni Micheletti

Jenni Micheletti

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient Appointment Process Lack of Concern for Customers

It's the front line system that needs work. If the receptionist isn't available, leaving a message via voicemail isn't an option. Just have to remember to call back. Also, the appt text confirmation processes does not allow a way to cancel the appointment, just to confirm it. Same is true for the email they send. The other thing is they don't call to try to bring you back in if you're due for an exam. They don't seem concerned about keeping their existing customers. It's like this dentistry is set up to be convenient for the staff, not the client.

Anne Martineau

Anne Martineau

πŸ‘ πŸ‘Ž 😐
Good Care Great Experience Highly Recommended

Always good listening, great care and a good patient experience. A long time ago I decided I was not going to spend my health care dollars with any medical professional that could not be genuine, caring and respectful. Highland dental and Dr Theurer came highly recommended to me when I was searching for a dentist and I have never been disappointed. From office staff to hygienist, assistant and dentist I feel comfortable and well cared for.

Logan Nielsen

Logan Nielsen

πŸ‘ πŸ‘Ž 😐
Great Service Skilled Staff Friendly Environment

I’ve been going here for years, and I’ll just keep doing so! Everyone is great. Dr. Theurer (pronounced like β€˜tire’) is not only efficient and skilled, but a great guy in general. And in 30+ years of checkups, I've never had a cleaning as gentle on the gums as I got from Liz. Careful, considerate cleaning! This office is full of wonderful professionals. Tell yo friends.

Trevor Lindgren

Trevor Lindgren

πŸ‘ πŸ‘Ž 😐
Professional Efficient Friendly Excellent Work Top Dentist

I am a dentist too--I practice in Orem and Dr. Daniel Theurer has spent some time helping in our practice one day a week when we were very busy. Dr. Theurer was very kind, professional, efficient, and friendly with our patients. He respected their time by not making patients wait too long, and he is fun to be around because of his fun sense of humor.

I brush and floss but I still got a small cavity and needed an old filling replaced. Dr. Danny Theurer did excellent work! My teeth feel great. No sensitivity and he was careful and quick. I have worked with and been a patient of a lot of other dentists and Dr. Danny Theurer is excellent--he is among those who I would consider the top dentists in Utah. It has been an honor and privilege to have him work with us. If you choose him to be your dentist you will be happy.

ChastityK

ChastityK

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Highly Recommended

My husband and I absolutely love this place!!
Dr. Theurer is the best!! We reccomend Highland Dental to everyone who is looking for a new Dentist. The staff here really cares about their patients and it actually makes me like going to the dentist again!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload