Advanced Dental Concepts

I moved to the Pace area recently and hadn’t found a local dentist. After breaking a tooth over the weekend, Advanced Dental Concepts was the only practice in the area that worked me into their schedule with no questions asked, determined to take care of my pain. Dr. Forrest Faulkner quickly and painlessly treated my immediate needs and referred me to a specialist. The staff provided me with a detailed care plan that was easy to understand. All of my options and questions were discussed and answered professionally with all explanations being backed up with logical and medical explanations. Each member of their staff I came into contact with were professional, caring, and knowledgeable. I would recommend this practice to anyone who needs immediate and long term care! Great experience all around!

Clean and professional atmosphere. Everyone took every effort to ensure that my needs were taken care of. Everything was explained thoroughly and I was pleased with my first dental visit. Dr Forshee is very pleasant.

This office definitely lives up to it's "Advanced" name. They have all the latest and greatest in dental equipment. Their office is very clean, and their staff is the friendliest around! My family and I drive all the way from Gulf Breeze to have our teeth cleaned. My 6 year old even enjoys going. You can't beat that! Love these dentists.

I had anxiety about an extensive treatment plan, but with the patience and understanding from some great hygienists and Dr. Forrest, I am almost finished a 5 year plan today. They have been amazing, thorough, professional, and supportive every step of the way. My children are also made very comfortable and happy by every staff member they meet. I am so glad we found this place!

I am very impressed with Advanced Dental Concepts. Dr. Forrest is very gentle and caring but at the same time very thorough. She just completed my crown for a cracked tooth. It was perfect. I would recommend her to anyone!

Bait and switch! They claimed that they accepted United Concordia insurance (Tricare) so we let them set up an appointment. They cancelled that appointment after waiting weeks because it was a holiday (remember THEY picked the date). After waiting another month for an appointment, we drove all the way there to find out that while they “accept” Tricare it only covers a minuscule portion of the work to be done. It’s almost like they withheld that information on purpose. We’ll take our business somewhere that doesn’t waste our time and is upfront about the costs.

Unbelievable practice! The office is immaculate and the staff is very polite and friendly. Dr. Forshee did tongue and lip tie revisions on our six month old and we couldn't have been more satisfied with the experience. She is very knowledgable and was patient with us, listening to our concerns and questions. They were very attentive and called to follow up the next day on the baby and were all around very thoughtful. Dr. Forshee also provided us a military discount which was very much appreciated since the procedures were not fully covered under Tricare insurance.

I have had no issues with my teeth my entire life. I went in for my first visit and annual cleaning back in 2012. They said I had a cracked tooth and would need a crown. After cleaning up the tooth for the crown I ended up needing a root canal. After that was all complete I had nothing but issues with that tooth. It irritated me all the time. I really regretted letting them mess with it. I went in for my bi annual cleanings and each time I complained about that tooth. Each time they said it looked fine. Well fast forward to yesterday. 6 checkup/cleanings later and many complaints about that tooth I relocate to another city. I went in for my bi-annual cleaning. I complain again about that tooth and my new Dentist notices that my gums are irritated all around that crown. I am having an allergic reaction to the metal in the crown. Also that there was a root that was missed (had 4 roots instead of 3) during the root canal and there is a small abscess now at the end of that root. Now I have to pay for another crown (one without metal), as well as a trip to the specialist to fix the botched root canal. Not a happy camper and just glad I have insurance and a healthy savings account so I can afford to have this done. Not something I was budgeting for during our move. Another thing is I went in and signed a release form so that my new dentist could have access to my X-rays. When they called for them they were told I needed a release signed. I immediately called them and straighten that out however after two weeks they still did not send the X-rays so my new dentist needed to do them to be able to complete my exam. Lucky for me they did not charge me for them. I think they took pity on me after knowing what I'm going to have to go through the next couple of months to get this all fixed. Not only that I have to take a full day off work. Add another $160 loss to that. Grrrrr!!!! NOT HAPPY!!!!!!!! Other than that the girl that used to do my cleanings was awesome and their facility has allot of state of the art equipment. That's the only reason for a two stars. Merry Xmas.

This is an update on my very bad experience, this was the worst experience ever. They told me my daughter needed extensive dental work done. I brought her in to get one tooth looked at. I ended up paying for xrays, a cleaning and a checkup with the dentist. No dentist ever consulted with my 15 year-old daughter or myself. I did speak to a very rude hygienist who really got on to me about my daughter's brushing habits, not a word about the bad cavity that she had, the reason we were there. I payed 273.00 for nothing. They gave me a print out of all the cavities my daughter supposedly had. Around 3,000.00 worth. I went to two other dentists, one turned out to be great. The bad cavity cost 160.00 to fill and today she had a cleaning and exrays, no cavities at all. Today for the cleaning a xrays it was 137.00. This is not my first complaint, this office had a chance to say that they were Sorry, seriously the least that they could do. But instead April their mouth piece made it clear that this office is not customer friendly, she was extremely rude, told me I did get something for my money, right, something that I didn't ask for. Yet they didn't do what was necessary. So the vision statement is all just to pull you in, for your money. Go to another dentist, plenty out there who will be honest and do a good job. This isn't the place.

The ladies at Advance Dental Concepts are phenomenal! Dr. Kaitlin Forshee treated two root canals for me as well as cleaned up another dentists mess! I am so thankful and blessed to have stumbled across this amazing office! I have no complaints whatsoever!!!