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Review of Happy Smiles Dentistry

Happy Smiles Dentistry:

Happy Smiles Dentistry is a dental clinic located in Norcross, Georgia. The clinic offers services in general dentistry, pediatric dentistry, and orthodontics. The clinic is open Monday to Friday from 8:00 am to 5:00 pm, and on Saturdays from 9:00 am to 1:00 pm. The clinic is closed on Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent service, friendly staff, and professional dentists. One customer mentioned that the dental assistant, Yaima, was very kind and helpful, and the office manager, Nathalie, was very accommodating. Another customer praised Dr. Eugene Kim for being understanding and making sure that everyone is taken care of.

However, some customers have had negative experiences with the clinic. Some customers have complained about the unprofessional behavior of the staff, including the front desk staff and the dental assistants. Some customers have also complained about the quality of the dental work, including rushed filling and cleaning jobs, and improper teeth cleaning.

Overall, Happy Smiles Dentistry is a dental clinic that offers a range of dental services. While some customers have had positive experiences with the clinic, others have had negative experiences. It is recommended that customers do their research and read reviews before deciding to use the services of this clinic.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Happy Smiles Dentistry Reviews - 75

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
IGNN Network

IGNN Network

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Lied to Wisdom Teeth Fill Ins Bad Ethics

Lied to in the worst way possible!Went in for a cavity that was bothering me to the point where I can’t really eat much. My first appointment for X-Ray and consultation went ok except for they said said I neeeded all my wisdom teeth pulled but on my X-ray printout none of my wisdom teeth showed cavity. I ignored and scheduled for my fill ins on my problem side. I confirmed with the dentist, the assistant and the front desk what Fill ins are priority because I cannot eat on my top left side. They agreed and appointment was set. I show up for my fill in appointment, lay down on chair to begin numbing process and the dentist comes in and says she’s doing work on the complete opposite side where I don’t have problems at!!!! I said no I can not eat on the problem side and these fill ins are high priority and she said I need to reschedule and she’s not sure when I can come back in. Why would I get fill ins on the opposite side and not be able to eat! They want to do the other fill ins to make sure come back for more work. Greed!!!! I’m going to another practice where they listen to their patients!Horrible horrible ethics here!

PUURE organics

PUURE organics

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Poor Customer Service Incompetent Staff

10/10 would not recommend. The women in there all have attitudes and the head dentist does not communicate with you at all. The tech that continued to take pictures on my teeth didn’t know what the hell she was doing. I’m completely dissatisfied with this company. I would not recommend you bring yourself or kids here. The staff is rude and they suck.

Arsenal 16

Arsenal 16

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Friendly Staff Professional Comfortable Environment

I have gone to many dentists before and none can be compared to Happy Smiles. Strongly suggest people to go there. The staff is very friendly, they make you feel comfortable and welcomed. The dentist, Dr. Kim is a wonderful dentist and always speaks to you with the truth and very professional with her work. I took my sister (she very much dislike dentists) and she is very excited and content to go to Happy Smiles. I am truly happy to be a patient at Happy Smiles and recommend it to everyone who is looking for a friendly yet professional dentist!!

Candy Wanders

Candy Wanders

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Poor Quality Unpleasant Experience Bad Communication

I have been under this dentist, Dr. Eugene for approximately 5 months now. I had 2 fillings, a lower partial and upper dentures. At first all seemed fine, but after I started to question my process, that's when things changed. I chose a color for my upper dentures... 1st dentures didn't fit. They rocked back and forth in my mouth and were bucked. The 2nd dentures made, they changed the color of the teeth from my choice. When I protest about the color of the dentures, my visits, which has been about 3 to 4 times a month, became more and more unpleasant. I kept getting from the dentist that I am being picky about how I wanted my dental work to be, which I paid for in full. It's a good thing to keep video/pictures of your process and choice you make, because I did. And I still have concern about the fillings she done, that I will have another dentist to check.
Monitor and document the communication via email, text and phone calls, as well as want is communicated in person.

ANGELA CORTEZ

ANGELA CORTEZ

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Friendly Staff Comfortable Atmosphere Professional Service Highly Recommended

I have a fear of the dentist but everyone at Happy Smiles made me feel at ease. The atmosphere and energy in the office made it a very relaxing experience. The fact that there is a television to watch while the work is awesome as well. Dr. Kim was very professional and informative. I highly recommend Happy Smiles! ❀❀❀

Maria Botero

Maria Botero

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Friendly Staff Clean Office Gentle Dentist Affordable Prices

Happy Smiles has AMAZING staff!! Everyone is super friendly, welcoming and helpful! The office is ALWAYS clean and organized. The dentist is gentle, patient and sweet! And the prices are amazing with & without insurance.

Laycia Fontenot

Laycia Fontenot

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Poor Communication Unprofessional

felt very uneasy about this office never answering the phone or getting back to me to schedule an appointment, but now I'm grateful for it after reading the reviews. it sounds like a horror story.

Tameshia White

Tameshia White

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Poor Work Expensive Mistakes Bad Fillings

I've tried to keep going here but due to poor work I have had to spend more money finding another dentist to correct mistakes. I spent so much money on a root canal and crown that only last for 2 years. This was because I did not get a post on the tooth. I had to spend $500 for a new doctor to correct this mistake! My new dentist explained that you should never do a root canal without a post which Dr. Kim should have known but I guess she did not care! I have gotten bad fillings that I have had to go back for Dr. Kim to correct because of rushed work. I don't mind spending money but I want quality work!

anamaria cordero

anamaria cordero

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Friendly Staff Knowledgeable Welcoming Environment Comfortable Procedures Outstanding Care

Wonderful experience for myself and three children! All of the staff were friendly and knowledgable. The environment was very bright and welcoming. The dentist/staff explained each procedure and made sure to keep a check on our comfort which allowed a sense of ease. All around the level of care and service provided was outstanding!

Lameca Zanders

Lameca Zanders

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Friendly Staff Clean Office Great Service Playroom for Children Fast Service

I recently moved from new York and was looking for a dentist for my children and myself. I was lucky to find Happy Smiles. The staff is friendly, the office is clean and the service is WONDERFUL!!! There's a playroom for the children as well as hot and cold beverages; fast service and minimal waiting times also. I recommend this office to anyone who is looking for a dentist for themselves or their child(ren). You won't regret it.

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