Team Dental Family Dentistry
Review of Team Dental Family Dentistry
Team Dental Family Dentistry:
Team Dental Family Dentistry is a dental practice located in Chicago, Illinois. The business is categorized as a dentist and offers services such as general dentistry, cosmetic dentistry, and emergency dental care. The office is open seven days a week, with hours from 8:00 am to 8:00 pm Monday through Friday, 9:00 am to 4:00 pm on Saturdays, and closed on Sundays.
The location of the practice is in the Rosenwald Courts Offices, and the office space is modern and spacious. The staff is composed of all women, who are friendly, professional, and make patients feel comfortable during their visits. The dental team is led by Dr. Covington, who is described as great and friendly by patients.
While the majority of the reviews are positive, there are a few negative reviews that mention issues with the billing and scheduling process. Some patients have reported difficulty with the online scheduling system and have recommended double-checking appointments by phone. Additionally, there have been reports of issues with incorrect invoices and difficulty reaching the bookkeeping department to correct errors.
Despite these negative reviews, the majority of patients have reported positive experiences with the dental team. Patients have praised the professionalism of the staff, the cleanliness of the facilities, and the excellent dental care provided.
Overall, Team Dental Family Dentistry is a dental practice that provides a range of services and has a friendly and professional staff. While there have been some issues with the billing and scheduling process, the majority of patients have reported positive experiences and recommend the practice to others.
Amenities
- Wheelchair accessible elevator
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Lestavia Davis
Very nice and welcoming staff.
Carla P.
Excellent service and care!
LeKari D.
Great service!
Sylva Durham
Very nice and polite
Kornelius Köppel
Great dentist team and modern wide space and washrooms. My wife anxious and Dr. Covington, she was great. all treatmants and payment plans great. okay there are cheaper plans, but also Boss Dr. Baker friendly.
The online scheduling system does not work out good, so double check by phone if u have earliest or latest apppointments.
Bri Elling
I came here for a full exam and cleaning. To start off the dental assistant made a very inappropriate comment during my x-ray, when my mouth was open she stated " I bet you keep your spouse happy". That comment was very unprofessional and I do not know what provoked her to make that type of joke. Now on to my appointment , my appt was for a full exam and cleaning they only did x-ray's then told me to get up and come to the front to go over payment process. I have insurance so I thought they just wanted to go over numbers really quick. I asked one of the workers were they still going to do the cleaning, she told me yes. Then the front worker told me my insurance did not offer coverage for basic cleaning, which was not true they did, it is apart of preventive care. I then offered to pay for the cleaning out of pocket and she told me that it could not be done until 1pm (my appt was at 11am) because the dentist was doing a procedure, keep in mind the exam and cleaning was the whole reason for the appointment. So pretty much I did not get anything I wanted done, they offered to reschedule me, I choose not to go forth with this company.
The dentist herself was very nice and professional that is the only reason why I am giving it stars.
Glecia Hood
They always make you feel comfortable and everyone was so nice. Good vibes and I love the music that they play. My husband and myself both saw the dentist. A very pleasant visit today👍🏽