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Review of Midwest Dental

Midwest Dental: Providing Quality Dental Care in Lincoln, Illinois

Midwest Dental is a dental clinic located in Lincoln, Illinois, that offers a range of dental services to the local community. The clinic specializes in general dentistry, cosmetic dentistry, and teeth whitening services. With a team of experienced dentists and dental hygienists, Midwest Dental is committed to providing quality dental care to its patients.

The clinic is open from Monday to Thursday, with extended hours on Tuesday and Wednesday. Patients can schedule appointments by calling the clinic's phone number during business hours. The clinic's location is easily accessible, with ample parking available for patients.

Midwest Dental has received mixed reviews from its patients. While some patients have praised the clinic's friendly staff and quality of care, others have expressed dissatisfaction with the clinic's billing practices and long wait times. Despite these negative reviews, the clinic has a high overall rating, with many patients recommending Midwest Dental to their friends and family.

Overall, Midwest Dental is a reliable dental clinic that provides quality dental care to its patients. Whether you need a routine dental check-up or a cosmetic dental procedure, the clinic's experienced staff can help you achieve your dental goals. If you're looking for a dental clinic in Lincoln, Illinois, Midwest Dental is definitely worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Midwest Dental Reviews - 38

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Allison Virginia

I usually hate going to the dentist, but both of my visits here have been as pleasant as a dental visit can be. The staff were very friendly and helpful, it wasn't painful (which is always a nice plus), and my visits were timely. The first visit was a little longer just because of xrays and the initial exam, but the cleaning was done well and quickly and I didn't have to miss much work. They've also got good hours if you don't want to miss a ton of work.

Brigitte Hargrave

BEST staff, team, and Dr! Responsive, caring, intelligent, ethical, and more. They work well with patients and each other. Highly recommend. Even deals with difficult insurance ☺️

Hilary Gilmore

Receptionist staff is unbelievably rude. I called in today to reschedule my appointment for the next day. I know it’s still a little late notice but I was trying to be proactive and move the appointment because I have my second covid shot today and I’m afraid I won’t feel well tomorrow. I didn’t want to cancel on them in the morning so I called today. The woman who answered the phone was unbelievably rude to me and said it would be a little while before I could get in. I told her that was okay, it was just a cleaning I wasn’t having any issues. She very snottily told me that it may just be a cleaning to me but it’s her hygienists time. I apologized to her again for needing to reschedule trying to be nice about it after being treated so poorly. She then proceeded to tell me how I would feel and that I needed to just come in and do it regardless of how I felt. So, I’ve fired Midwest dental and will never recommend them to anyone. Once I started telling her that i would just cancel and not use them anymore she tried to backpeddle and apologize but I’m done. I pay for your service you’re not free you’re actually expensive so no, I don’t have to use a dentist office who talks to their customers like this.

Linda Vanhoorn

After having a very negative experience with another dentist in Lincoln, I was very apprehensive about going to yet another doctor in the same city. My first visit to Dr. Morales at Midwest Dental quickly took away all of my apprehension. The entire staff is friendly and treats you like you are their only patient. I am very pleased with their treatment of me.

christine earp

I highly recommend this dentist and his staff...they got us in the very next day .they were all so pleasant and explained everything. We will tell everyone that needs a dentist to call this office, thank you

Melissa Frioli

The Accounts Manager, Theresa was extremely helpful and professional in her successful attempts to resolve a billing issue that we had. She gave us the best customer service and obtained a very satisfactory result for us!

Raverta King

I initially chose Midwest Dental because they accept Care Credit. I also had a bad experience with another dental office in town when I got my dentures made. The assistant/technician and Dr. Beth listened to the problem I was having with my dentures. Silly me didn't wear them in that day. They had an opening for the following day and fixed my problem right away. They feel so much better than before. Thanks Midwest Dental and Dr. Beth!

Elizabeth Staats

The staff is very accommodating. As someone with high anxiety about going to the dentist they were able to listen to my concerns and helped provide a good experience.

Jeanie DeBolt

Awesome care and very friendly, Toni made us feel so welcome. Very professional.

leslie Papesch

Very professional, friendly and knowledgeable. Doc spent more than 2 minutes with me after cleaning too!!

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