Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care in Peru, IL
Aspen Dental is a full-service dental clinic located in Peru, IL. The clinic offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental care, pediatric dentistry, and more. The clinic is open six days a week, with extended hours on Thursdays, making it easy for patients to schedule appointments that fit their busy schedules.
The clinic's team of experienced dentists, hygienists, and support staff are dedicated to providing high-quality dental care in a comfortable and welcoming environment. Patients can expect to receive personalized care that is tailored to their unique needs and concerns. The clinic uses the latest dental technology and techniques to ensure that patients receive the best possible care.
Aspen Dental has received positive reviews from many patients who appreciate the clinic's friendly and professional staff, as well as the quality of care they receive. Patients have praised the clinic for its thoroughness, affordability, and commitment to patient comfort and satisfaction.
Overall, Aspen Dental is a great choice for anyone in need of comprehensive dental care in Peru, IL. With its convenient location, flexible hours, and experienced staff, the clinic is well-equipped to meet the dental needs of patients of all ages.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
The Yaya
Best experience ever. Went online and got appointment the next day!! Appointment was for clearance for surgery. I got X rays, saw dentist, I needed treatment for gingivitis which hygienist was able to do the same day, scheduled second treatment and was on my way. Whole staff was exceptional! I’ve already recommended friends and family.
bj C
They are just the nicest staff. They are fun, professional, and always make the uncomfortable situations more comfortable. I recently got dentures which means that I have had 10+ appointments in 6 months. They are always so pleasant. They are genuinely nice and not canned. Appointments are flexible.
CORPORATE SHOULD CLOSE THE OFFICE AT 12pm THE DAY BEFORE THANKSGIVING.
(Most DR offices do)
Family of 4
This place is VERY shady and dishonest.. said I had two cavities, gum disease and several other issues. They pulled me in an office to discuss financing options and I ended up getting my wife out of the car because I felt like we were on the road to a pretty large financial endeavor.. I mean, it’s not like we were purchasing a car- but somehow it felt that way.
My wife started picking apart the estimated charges and found out that they had added many things that weren’t needed such as a VERY expensive electric toothbrush. We ended up opting to have them extract a tooth rather than paying the $6000 for the root canal. They made me pay for all the dental work upfront after trying to convince me to finance over $6000 for a root canal. We somehow ended up still being charged over $1200 to have a tooth pulled.
I ended up going to another dentist because there were some major red flags with this place and at the other dentists office- they said I had NO cavities! When I tried to call Aspen to get a refund for the extra money that I paid for the treatment of the two cavities (that I didn’t have)- it was a huge fight and I never did get the full refund. My insurance shows that I should be paying way less out-of-pocket than what they charged me. I tried to speak to a manager about it and was given the runaround. When I finally spoke to someone about it and told them about the two cavities that did not exist, they had nothing to say about it. Watch this place- they are very dishonest and corrupt.
Michelle Brown
Check in was super easy, x-rays went fine, they identified the problem right away. We set up an appointment the next day for cleaning and extraction of 1 tooth. My blood pressure was too high, so they wouldn't pull it. If it wasn't for them, I wouldn't have known how high it was. Ashton, and Shelby were wonderful. Sara was able to find a new appointment that worked with my schedule so I wouldn't have to take another day off. Would definitely recommend them.
Ed Berg
I was amazed at all of the technology and how quickly and efficiently everyone was from X-rays, to scanning, to Dr visit and ending with hygienist. They were all friendly and amazing. I already scheduled for my next cleaning in 6 months. I highly recommend them! 5 ⭐️⭐️⭐️⭐️⭐️
Della Givan
I went to aspen dental and at the beginning I felt relaxed. Great staff and very friendly. They did a lot of X-rays, 3-D scans and everything. When I met with the dental hygienist, she informed me of some very disturbing news and I was devastated. There was no compassion and all they wanted was my money. They were trying to charge me for something my insurance didn’t cover and something I didn’t actually need. They also stated that for every visit i would need to pay my deductible. I went and got a second opinion because something wasn’t right. I was informed that I didn’t have gum disease and my insurance covers everything that I needed to get done. But I didn’t stop there. I went to another dentist so I’d have 3 opinions and still I didn’t have gum disease and my insurance covered everything. Please be aware of the scam artist that are here. They over charge and tell you things that’s not true. Yes the place is nice, the staff is friendly and it’s a great atmosphere. But they have to charge extra to keep that place looking nice. I will never go back to Aspen Dental.
Jack Howdeshell
This place is awful! The staff are super friendly, I’ll give them that, the rest of my experience, not so great.
I went in to have an emergency repair done to my front tooth. They took X-rays, had the hygienist do her thing, then the dentist came in for all of 2 minutes. After they looked me over they said okay, now head to the financial office. In this office they listed 16-18 things that needed to be done BEFORE they would fix my front tooth (this was also the first time I heard about this extensive list of things the dentist said needed addressed). No exceptions. Of course the dentist was long gone at this point to even discuss the things he “found wrong” with my mouth. The financial woman also just pushed the Care Credit card which has terrible percentage rates. She tried to run my credit before I even agreed. She said I’d have to pay up front for all of the work I needed done or they wouldn’t do anything to help my tooth. After all this I left and never looked back. What a scam!
Cale Wise
Amazing experience!!! My teeth look great and the whitening I had done is amazing! The whole staff is super friendly. Alyssa, Cynthia, Sara, Dr. Xue, Dr. Jalil, Ashton, Alexa, Nicole, Amber, Shelby, Melissa, and Margee are the best dental office staff I’ve met! They make the whole place feel welcoming and comfortable! Will definitely be back for my next cleaning in 6 months. I highly recommend Aspen Dental!
KAZ LY
The Peru staff has always been amazing.
They are always happy and comforting to patients.
Today, I had a new assistant working with Dr. Jalil. She was so kind and sweet and did a great job.
Shout out to Shelby!
Bob Grush
went in to get an adjustment on my upper plate they Went to make a mold and it was extremely painful I told them that my dentures were loose why is it painful to get adjusted he laughed and said no pain no gain this was the first day I took off work went back in to pick them up and we’re way out of whack could not even them get in my mouth they actually sent me home with them and they didn’t even fit or go in my mouth drank all my meals that day had to miss another day of work So they can make me a whole new plate had a different dentist do it this time so what I ended up doing instead of getting an adjustment they had to make me a whole new plate. called to make an appointment to get adjustments and told me I’d have to wait and wanted me to take another day off work! worst experience ever. so after losing two days pay I still had to pay them almost $400 to adjust my plate I would never recommend this place to anybody. Once I get them fitting correctly I will be done and I will never return nor will my family!!!