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Review of West Main Dental

West Main Dental:

West Main Dental is a dental practice located in Urbana, Illinois. The practice offers a range of dental services, including preventative care, restorative treatments, and cosmetic dentistry. The practice is open Monday through Friday, with limited hours on Friday and no weekend hours.

The staff at West Main Dental is highly trained and professional. Patients have praised the staff for their friendliness, compassion, and knowledge. The practice is known for its pain-free dentistry and its commitment to providing patients with the most appropriate treatment for their case.

Patients have also praised the practice for its efficiency and organization. The front desk staff is well-organized and helpful, and patients appreciate the practice's ability to provide cost estimates before appointments.

West Main Dental is particularly popular with families, as the practice is known for its ability to make children feel comfortable during dental visits. Patients have praised the practice's hygienists for their friendliness and skill.

The practice accepts FEP-BCBS for federal employees, which is a rare feature in the Champaign-Urbana area. Patients appreciate the practice's ability to work with their insurance providers to ensure that they receive the care they need.

Overall, West Main Dental is a highly recommended dental practice in the Urbana area. Patients appreciate the practice's commitment to providing high-quality, pain-free dental care in a friendly and professional environment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

West Main Dental Reviews - 87

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sara Park

I got my wisdom tooth removed and it didnt hurt much. Everyone at the office was really nice.

Tenesha Shelton

The doctors were very helpful and prepared. It was important to me that I received the best care and they offered the best you can get, very accommodating and professional. Doctor Kelsi was a wonderful doctor and did an amazing job as well as Doctor Lee. I am extremely grateful for their work. Strongly recommend!.

Jonville Chenoweth

I LOVE this office and wouldn’t switch for anything! They are bright, friendly and always greet you with a warm welcome! As a long time patient, I can honestly say that I always get AMAZING service when I come in! They take their time, are patient and I have never had a problem getting an appointment (emergency or regular) in a timely fashion. In addition, they take care of not only my teeth but also my children (aged 11, 13, & 14) and have done so for the past 8 years. My kids love coming to the dentist, which is an attestation in itself!

With this office you don’t worry about insurance or billing errors because they are so knowledgeable about all of the plans and work hard to make sure you get your full benefit when being seen.

I also have to shout out some key people because they make the experience so special and personal for my family and I! The office manager, Dawn Marie is literally awesomeness in a bag! She is kind, caring and knows what she is doing. I love the effortless conversation and professionalism that we receive from her as well as Tavion and Donna!

In regards to your hygienist, they are all amazing but Abby and Ashton are bright spots and shining stars. They actually listen to what you need and help you make decision about your oral health. They are extremely friendly and know their stuff! There is nothing better than coming to a dentist where the staff knows you by name and your treatment plan is personally designed.

I guess the long and short of it is... yes, I would 100% recommend West Main Dental if you are looking for your new family dentist! You will love Dr. Li for yourself and your family!

Dianna Hendrickson

Very helpful, listens to everything I say or ask. Friendly atmosphere!!!! Thorough and quick.

Enya Gallardo

I had an amazing visit with Dr. Lee and my hygienist Danielle! Dr. Lee took the time to explain everything thoroughly, and made me feel very comfortable and valued as a patient.
Danielle is always gently and its clear she loves her job.
I highly recommend this office to anyone looking for a new dental home.

Lincoln Morris

Wow. I've never had an experience in a health care setting that has felt so warm. From my boy Tavion at the front desk, to Danielle and Abby in the back, to Dr. Lee, everyone at West Main Dental is professional, knowledgable, and communicative. I recently had a root canal and felt genuinely cared for throughout everything - the staff were intentional about offering the least expensive options, the procedure was well-done and comfortable, and Tavion was flexible in moving around my rapidly-changing schedule.

I highly recommend this office!

Jen Wedekind

My Dental Hygienist, Danielle A., has the best bed side manner. She knows that I'm extremely claustrophobic and talks to me during our teeth cleaning sessions. She lets me know what she'll be doing next, reassures me, and just makes me feel so comfortable. Every question I have, Danielle answers with great knowledge. She's truly the best! Go visit her and she'll get you right!

Jacqueline Sheppard

I have never liked going to the dentist. I’ve always had very rough cleanings and painful experiences. When I told Danielle at the office this information she assured me that everything would be okay and that I would be taken care of. I have never had such a friendly staff all around and a such a gentle thorough cleaning. Dr. Lee was fantastic and gave me all the information I needed to further my care for my wisdom teeth. I’m beyond happy with this office and would recommend to everyone!

Jaclyn Ahasic

Great place for kids to go! We've been going here for a few years but recently, my 7 year old needed a tooth pulled. The staff is wonderful at making children feel comfortable! They put on his favorite show and talked him through everything - No need to fear going to the dentist!

Everyone seems to have a great attitude and the place is always very clean. Scheduling is easy and fast. I highly recommend this dentist for anyone, especially those with young children!!

Brendan Barker

Excellent service from the front desk all the way to the state-of-the-art crowns I had done with them. Never had a better dentist or dental hygienist. Really sad to be moving away!

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