Grand Valley Dentistry

Professional, kind and informative. Really appreciated that they didn't try to sell us on services. Great customer care!

My daughter and I both came in for our 6 month cleaning and we were very happy with the service. Everyone in the office was very kind and helpful. See you again in 6 months!

[November2022]: Another great visit.
[April 2022]: Still completely happy with the care I'm receiving at Grand Valley Dentistry. Today's procedure was another routine cleaning, polish, and checkup, and I'm pleased to say everything was as expected with no new issues. Dr. Carbonell came in and evaluated my dental condition once Felicia completed her work, and continued my current care plan. I'm scheduled for a second crown later this week. I regret not having this level of dental care available in the past, but I'm thankful for it now.
[Sept. 2021]: Felicia once again checked, cleaned, and polished my teeth, taking special care to ensure that the previous work I'd had done was all in good condition (it was) and especially that the issues uncovered in my initial appointment were not recurring. The appointment passed quickly and painlessly, and I was left once again with that fresh feeling which makes regular cleanings so desirable.
[Later June, 2021]: Assisted by Shauna, Dr. Carbonell prepared one of my teeth for a crown; then Shauna took a series of measurements from that tooth and, like a fine artist, sculpted the design of the new crown to make a perfect match to the shape and shade of my existing teeth. In a very short time the new crown had been prepared - it's all done right there in the office - and Dr. Carbonell, with Shauna's assistance, installed it. The fit was perfect; the whole appointment took less than an hour and a half and was painless - even the cost kept me smiling.
[Early June 2021]: After the therapeutic work done in February, this was my first "standard" checkup and cleaning at GVD, and Felicia did a wonderful job of it, leaving me with that healthy feeling a thorough dental clean-and-polish offers. The new dentist, Dr. Carbonell - Dr. Trapp has moved on - checked out my condition and suggested the first crown should be done soon to avoid the alignment problems which could otherwise arise.
[April 2021]: A big thank you to Dr. Trapp and Shauna, who brought me through what I believe was the worst part of restoring my dental health, the extraction of a pair of recalcitrant wisdom teeth which had caused me problems for half my life. Both required extreme measures - one had roots like an old maple, the other had grown in at an obtuse angle - but with infinite care for my wellbeing as a patient, Dr. Trapp, with Shauna very ably assisting, successfully completed the procedure, improving both my dental and general health. If Google let me give more than five stars, Grand Valley Dental would get them.

[Feb. 2021]: For various reasons I had been unable to see a Dentist in some time but when Grand Valley Dentistry opened near my home I felt it was time to catch up. I knew I had several issues and was apprehensive that I was in for a shaming, but when I called they set my mind at ease, and did so even more when I arrived.

My visit began with a thorough checkup, during which it was made clear that Grand Valley Dentistry's staff and I were partners in correcting the issues before us - there was no sense of them "straightening me out" like a disobedient child, as some other Dentists have been described as doing. We matter-of-factly talked over the issues and I was advised which warranted a high priority, which were less significant, and which could be considered optional. Costs were given up front, both for my budgeting and for comparison if I wished to check other offices.

We then proceeded to a "deep, therapeutic cleaning," which was done by Felicia after application of a gel anesthetic and with great care for my comfort and wellbeing. At the end of that very thorough treatment I was given time to discuss and schedule follow-up treatment (of which there will be quite a bit) and once again given the opportunity to ask questions. After receiving some additional advice on products and practices, I paid for today's services and was sent warmly on my way.

I highly recommend Grand Valley Dentistry if you need or are considering a new Dentist; I could not be happier.

Great staff, quick and quality service! Great with my little guy as well!

The staff and dentists are friendly and cheerful. They all take care to help you and make sure you are comfortable during procedures. I appreciate how they fit me in today for a sore tooth.

This place is joke. I went in on Mon 7/25 because my left front tooth broke off my retainer (partial). They actually squeezed me in that same day so that is what I’m giving a star for. After scanning my mouth they said it would be in the office in a couple days. So I called Wed 7/27 and the receptionist said not it was not there yet and they would call me. Friday 7/29 rolls around. No word so I call the office and left a message asking for an update since they close early on Friday like 1pm I wasn’t able to speak with an employee. Monday 8/1 no phone call back when I specifically asked for an update. So TODAY I called them again and they said the lab had an issue with a crack in my brand new partial and I would have to wait till 8/8. 2 WEEKS NOT A COUPLE DAYS. No apology. No call explaining the mishap at the lab. This is unacceptable. I made all the phone calls. This is the second time I’ve gotten screwed around with almost the same issue a few years back when Grand Valley Dentistry was at the old location. But it was only a day late and I was charged over $500 when they said $250. I gave them a second chance and look how that is still playing out. I will add to this review once I get the final bill and partial. They quoted $262 this time around so time will tell!

Have been coming to Dr Lance and his team for over 7 years. They are so amazing and make patients feel very comfortable. I have always been able to get right in be it for a regular appointment or an emergency.

I always hated going to the dentist until I went to Grand Valley dentistry. I had not been to the dentist in almost 6+ years always fearing the worst and embarrassed about my teeth. Dr lance and doctor Nick and all there staff made my fears turn into relief. They never once scolded me about my teeth instead they reassured me that they could fix everything as they did. If you are hesitant or afraid to go to the dentist this is the place you should go for treatment.

I am so happy I found this dentist office!
I cannot say enough nice things about all the people that work there.. from the front desk to the dentist himself. I feel they go above and beyond to make certain the patients receive the best experience possible.

We have been patients her for about 4 years now and we're so happy we switched. They have early morning appointments and can get us in usually pretty fast. I highly recommend them.