Family Dentistry of Neosho

I hate that Jamie is going to quit. Just went back yesterday 6/23/21, all went well, nice staff. I went back again today to get teeth cleaned and x-rays, 2/10/22, $253.00. 🤔

I have not been coming here long but they are amazing!! They really care about each and every patient!!

Dr. Reagan, Kim and the staff at Family Dentistry of Neosho always take such good care of me.

They have state of the art equipment and unending patience

This appointment was to get my teeth cleaned, which I did and was very happy with the job done.

Excellent dentist office!! A most caring and knowledgeable staff who put the needs and comfort of their patients above all else!!

The hygienists are the best thing there! So good in fact that one of them filled four cavities in one quadrant withOUT doctor oversight! Great job! Clean environment, 3D xray is pretty cool. But now the issue at hand:

Dr. Nine applied a Tempit(r) filling in a molar, it worked great. Then, a year and $4,200 later, cash, it was time for another checkup and xrays. All was fine, but before applying the replacement Tempit she flushed with cold water that molar without the use of anesthetics(that hurt!) and then applied in less than 30 seconds another Tempit. Mind you, I had Dr. Nine for about 5 minutes total time that visit. Now at the front desk, what should have been a $162 bill was to my surprise, $287!!! After asking why something could go from "not even being mentioned on a bill" to $125. Dds Reagan(who has never looked in my mouth nor shaken my hand) was standing around at the front desk, loafing, simply shrugged and I asked him what was in it, he responded all sorts of medications. I asked are you sure and with impeccable timing Dr Nine came from the back with a list of two active ingredients, CalciumCarbonate and ZincOxide. Very common compounds(that's why each applicator is $2). He didnt actually know and was just saying things that he didnt actually mean and worse--didnt actually know. I told him that this should not cost that much. He shrugged again and told me "welp, thats just the cost of doing business" and then told me to leave. A package of 30 ready-to-go applicators cost $60 on amazon. That's $2.00 each, to the public! Days later, I received a letter in the mail stating that I was uncooperative and not to come back. Haha. I simply asked why something that wasn't even mentioned the first go-round could all of a sudden be a $125 charge that literally took 30 seconds. Cooperation is a two-way street...

If you go here for care, only go with insurance as they regulate how much can actually be charged and billed, this does prevent the greedy from overcharging you. This was a BS charge after Thanksgiving and before the Christmas holidays.

Thanks again you hygienists, you are all wonderful! Dr. Nine, best of luck in your endeavors and finding a better mentor. Dr. Reagan, I hope for you and everyone else's sake, you find ethics.

Always a great experience. Caring, friendly, superb communication, and excellent dental care!

The only dentist, I would recommend, I always feel comfortable when I'm there, they explain everything that they're going to do and are willing to answer any questions I might have, this is very important because it increases my comfort level, and I'm able to relax, Family Dentistry is by far the best of the best

It’s ALWAYS a joy coming in, getting my teeth cleaned and talking with the staff and Dr. Reagan!!