Absolute Dental - Topsy

In November I was diagnosed with breast cancer and I was having a lot of issues with my teeth mainly infections they all had to come out, so dentures where the only option and it had to be done before my Chemo.
The dentist decided to go the conventional way
With several fittings and letting my gums heal completely before getting my dentures, they included me in every decision that was made and always made me feel comfortable...
As far as the girls at the front desk, they always had a smile on there face and made me feel like part of there family.
I have never seen anyone be treated badly in that office.
I would definitely recommend them.

If I could put no stars I work, I been waiting for a call back for 2 weeks.

Did not like this dentist at all. One of the women at the front desk had a very rude tone when she told me i had to have them set as my primary dentist or my insurance wouldn't pay.

My apt was at 11. I got here around 1030. I didn't get pulled back til 1130 the gentleman who took my xrays was sweet and kind and patient but I waited another 20 or so minutes back here before the xrays even began.

When the dentist finally came back to see me, we were discussing my options and she even said flat out she didnt have time to do my extraction so she was sending me to an oral surgeon.

She spent maybe a whole of 10 minutes with me and only looked at my teeth through the xrays.

Now, I've been sitting here for another 20 minutes waiting on them to go over my treatment plan.

I spent almpst 2 hours at this denist and spent maybe 20 minutes of it actually being seen or treated.

She has now finally come in to do my treatment plan. When the dentist was in here I said i wanted to try to apply for care credit. I could have been doing that while i waited.

I only came to this dentist because they were the only one who accepted my insurance and had an appoinmtnet before May. I live in Reno. This was not worth the drive.

I do not want to come back at all. They clearly have overbooked their staff which thus means they cant spend as much on patient care as they should.

Edit 4/4/18
Im changing this to 1 star but if i could rate 0 I would.
I just had my crown on an unrelated tooth fall off while I was eating. I called to figure out if someone can fix it.

First off no one will fix another dentists work so that sucks. But, when i called, they sat there and said "on the xrays, it wasn't even loose".

I call bull***t!!! If it wasn't loose it wouldn't just pop off!!!! Hell, if she had even done a proper exam, she may have caught it!!!!

Stupid, useless, incompetent practice!!!! If your insurance is accepted else where, do not go here!!!!!

Gerardo was amazing. I had him twice so far and each time he was kind and funny, always doing what had to be done, and never once hurt me. He was gentle and cooperated with the dentist very nicely, always prepared. He deserves a raise. :)

My first experience here was as good as it could be. Doctor was very informative and has a plan right away ready I felt confident and I am fearful usually at the dentist. I avoid going as my condition is now proving. I am hoping this office is the one to beautify my smile!

First was asked to move a couple times in the waiting room so they could move things. Something that should of been done not during business hours. Finally I'm seen the dentist said it was an easy fix and that the girls would come back with a quote. They quoted me $456 so I left to get a second opinion. They hand me my paperwork and I leave. Get home to see the paperwork they gave me was other peoples prescribtions histories whoops!! I called back asking them to email my xrays to a different dentist they said that would that day. A couple hrs later they call me back saying the quote They have me was worst case scenario and that my new quote was $55. Wth? How did it drop $400 for nothing? Called my other dentist the next morning and they still haven't received anything. What a joke of a place. Avoid at all costs

Excellent team, great, kind, friendly, caring atmosphere. I highly recommend!

Service was incredibly slow. 2 hours for fillings. They continuously attempted to pressure me into purchasing a crown. Even after I said I can not afford it, they came back 2 times with lower offers and made me feel uncomfortable when I said no. During the procedure, Dr. K stopped in the middle of drilling for 15minutes while he attending to other patients, leaving me in discomfort in the chair. The numbing medicine was wearing off towards the end of the process and without warning, the doc stuck me with the numbing needle. Not really painful, just unexpected. The work performed was not of good quality. The outside one tooth is rough and my bite is off. Suppose to see another dentist later in the week to fix it. Do yourself a favor, pay a few extra bucks to go to a veteran dentist.

My experience with absolute dental was amazing. The staff was very friendly and the assistant Jr was extremely gentle with my children while they were getting their teeth cleaned.

Excellent office! All employees are very friendly! Definitely recommend!