Tri State Dental

I was seen at this unprofessional office 2 weeks ago and scheduled an appointment for today at 3pm. I called the office today at the time of my appointment to inform them I was pulling in and the rude receptionist that answered told me my appointment was cancelled because they did not hear from me yesterday and they had “10 people” who wanted to come in. How ironic they want to cancel the black lady appointment to schedule a white person in my place? I informed the lady that I do have a job and sometimes I cannot answer my phone so the PROFESSIONAL thing to do is leave a voicemail so your call can be returned. I am highly upset!

I just had a root canal done here - 2/26/16. I was so scared honestly. Freaking out. The assistant Sonia was so nice, As I was asking so many questions. The dentist Kim was also so nice. When she started the root canal I could still feel it and she numbed me a tad bit more. I recently had dental work done at a different dentist and I could feel every cavity she filled. With her, I could close my eyes and relax. As the day after my root canal goes I feel no pain, which is great, cause when I went I was in severe pain. thank you so much for a much appreciated good dental experience in my 19 years.

I was given Tri State Dental as my go to from my insurance. Even with all the bad reviews, I figured I would try them anyways because it's so close to my home. The guy at front desk is amazing! Super helpful and kind. The 1st visit had to be x-rays & Dr. check. That went well, except that the wall by the ceiling looked like it had mold all over it. They need it checked out for sure! Super gross. Second visit, front desk staff amazing again! In the chair I was given full mouth xrays. Super confused as this was supposed to be done already for the Dr. Then, a man sits down quickly, and without a word through the whold process, water picks my teeth & then runs the round brush with polish super quickly over a few teeth. He then rubs the huge chunks out that should have been for each tooth & leaves. No scraping, no polishing each tooth like they are supposed to! The nice woman who took the xrays, then flosses. Everything smelled bad, especially her gloves, on top of the worst cleaning I've ever had! And, stressfull to have the TV blasting in front of me! Wanted these bad reviews to be wrong. I gave 2 star because of the nice staff and the Dr. didn't lie about needing work done like Red Hills Dental did. Don't ever go there!

Don’t go to this office, Worst office, they never follow up with patient paperwork neither requests, very slow, messy, the receptionist careless of course it’s not her office, she have nothing to lose.

I been visiting Tri State for a long time never had a problem today Just got my cleaning done everything fine doctors and staff very helpful with my insurance paperwork. Thank you Dr Brian

Dont waste your time to visit this place. Never on time. They would call you comfort your appointment first later on still send you massage want you comfort it again ,looks like they reall care their customers. Last time my boys appointment was 4pm, we got here 3:30 then we waited for hour 4:30 they try squeezing my first child in , waited for other hour my little one done then took my second child in. We all upset the waiting game. But stupid me come back again. My appointment is 11:40am ,i got here 11:30am .12:20 i am still sitting outside waiting . Good luck

Don't go to this place. They put on the latex gloves for sanitary purposes right? And then touched every single unsanitary surface and touched my kids mouths! Worst of all, the floss is basically a community floss! They kept the same nasty latex gloves on that they touched everything with, picked up the floss container that was not sanitized and took floss out and flossed my children teeth. Never changing the gloves and touching the same floss they touched with people before my children. Disgusting. Unsanitary. And unprofessional.

Fillings need to be replaced now and then. A good dentist will notice when they are getting loose and keep you from braking a tooth off because he/she waited.
Trust me, no insurance for 20 years and now almost all my teeth are broken off because old fillings started to fall out about 10 years ago. Maybe he was using your insurance to your advantage as well.

first, the dental asistant couldnt pronounce my name Keith. then it took 4 atempts to xray my teeth because the computer kept failing. then i hit my head when standing up because they didnt put the xray machene away first. worst of all, the dentist walks in and asks ME where my cavities are?!? uuuhhh its your job to tell me where they are. 200% disapointed and will NEVER rerurn. do not trust this dentist!!

I have been going to Tri State Dental for years now and they do an amazing job. Very friendly staff too!