Western Carolina Family Dentistry

I came there on March 31, my appointment was for 9 AM in the morning, I was referred by Biltmore family dentistry. When I made this appointment I thought it was very odd, no one asked me for my insurance information nor did they ask to request my records from Biltmore dentistry. They just made the appointment for a root Canal. That should’ve been my first red flag. If they had done those two things we would’ve known prior to the hour and a half drive that I made; that you guys would’ve not been able to do the root canal. Instead I came to The appointment. The dentist who saw me that morning. In my opinion is very rude and here is why! After they got done doing my x-rays. The dentist finally came in. Too look at my mouth and I realized that that tooth is considered a back tooth, not a front tooth. Which my insurance Medicaid would not cover. Now this could’ve simply been figured out prior to my visit if the front end would’ve done their job properly. But that is not even where the problem lies. The problem I had yesterday was the fact that I felt belittle because the doctor said to me thanks for wasting my scheduling time. I am 38 years old and I have never in my entire life felt so discriminated against in that little three minute of time, One because I wasn’t going to let him pull the tooth out and he was already upset that nobody realize that this was not a front tooth and that Medicaid would not be covering it. So instead I got the backlash from your dentist that should’ve been upset with the front desk people. I will never be coming back to this dentist place ever again. And I also went ahead and called Biltmore family dentistry and I hope and pray they never send anybody to you guys ever again.

I was so pleased with the helpful friendly service from Amber as I was greeted & given quotes for some services I need.
Julie was my Hygienist she is so professional & my cleaning & x-rays never hurt at all.
Dr. Beauchemin, DMD was friendly & helpful as to give me advice on what services I needed in the near future.
Glad I found a home for my dental needs.
Thanks to all you guys.

DO NOT TAKE YOUR CHILDREN HERE!!!! MY 14yr old is currently hospitalized due to required facial surgery after a botched root canal from Dr. Beachemin!!!! I'm warning everyone I can. My son was REFUSED antibiotics prior to the procedure. On top of this, the dentist lost a metal piece of a tool inside my sons tooth and left it there! Due to his negligence my son's tooth got even worse after the root canal. He got a massive infection that required surgery to his face and will now have scars. DO NOT TRUST THESE PEOPLE AT THIS OFFICE!!!

They are very nice and it’s a nice little dentist as well

My children have been going to Western Carolina Family Dentistry for almost a year and every time we’ve been there the staff are so wonderful! So polite, never a bad experience! They are fantastic!

I hadn’t been to the dentist in far too long. I finally made it a goal this year to make sure I was taking care of my teeth and I made an appointment at Western Carolina Family Dentistry. One of the things I was afraid of was being made to feel bad for not going for so long, but instead, they made me feel good about the decision to go in at all. My teeth did need some work, but it wasn’t as bad as I had built it up in my head and they laid out a clear treatment plan for me. The hygienist is so kind, as is Dr. Faw. I definitely recommend this practice! I never write reviews, but they have really impressed me.

I was in town on business, chipped a tooth badly, and was not going to be home when my dentist has hours for a couple of weeks. I called two other Lenoir dental offices first, and reached voice mail. Fortunately, I reached Western Carolina Family Dentistry and a very pleasant, helpful person on the other end got me in the next day.

Not knowing anything about this office, I was very apprehensive when I arrived. I was greeted by a smiling receptionist and a refreshingly streamed lined on-boarding process. The services I received from Dr. Carroll and his assistant were fast and painless at a very fair price. Most importantly, this was the best quality tooth repair I have ever received.

I highly recommend this office and the services of Dr. Carroll. Furthermore, I will consider scheduling future routine visits around my travel into the area.

This dentist was very kind to my fiancé he done an excellent job! He was so nervous he had to get three teeth taken out, the dentist was so kind and understanding he done such a good job!!! I’ll be recommending everyone that I know of that needs a dentist to go to this place!

Best dentist my 11 year old has ever been to. Great people with great attitudes. Very polite and positive environment.

Great experience caring and patient highly recommended