Review of Morrisville Family Dentistry
Morrisville Family Dentistry: Providing Quality Dental Care for the Whole Family
Morrisville Family Dentistry is a dental clinic located in Morrisville, North Carolina. The clinic offers a range of dental services, including cosmetic dentistry, emergency dental services, and general dentistry. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm, and on Fridays by appointment only. The clinic is closed on weekends.
The clinic is staffed by a team of experienced and highly skilled dental professionals who are dedicated to providing quality dental care to patients of all ages. The clinic uses the latest dental technology and techniques to ensure that patients receive the best possible care. The clinic also offers a range of payment options to make dental care more affordable for patients.
While the clinic has received some negative reviews from customers who have had bad experiences with the billing process or treatment, the majority of customers have praised the clinic for its quality of service and professionalism. Many customers have commended the clinic for its friendly and knowledgeable staff, as well as its clean and modern facilities.
If you are looking for a reliable and professional dental clinic in Morrisville, North Carolina, Morrisville Family Dentistry is definitely worth considering. With its experienced staff, state-of-the-art facilities, and commitment to quality dental care, Morrisville Family Dentistry is a great choice for families and individuals looking for a dental clinic they can trust.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
All The Shyne Records
I rarely ever take the time to write a review, but I just couldn’t resist! I visited today as a new patient, and was completely blown away with how friendly the staff is. The office is close by my new residence, very clean, and the atmosphere here is remarkable. My appointment with Morrisville Family Dentistry was a memorable experience. I will definitely continue my dental care with this office.
Anne Fessler
Our family has gone to Dr. Chen for years and has been very happy. He is thorough and gentle, and the hygienists are as well. They make going to the dentist a pleasant experience!
Marcel Goetz
My 1st appt started off well enough. I did become frustrated when it appeared that potential revenue was affecting care decisions. What I needed was an extraction. A referral was offered after I insisted the tooth was not worth saving (it isn't for many reasons). As I was paying the bill, the card was handed back and as I desired to leave the facility, I declined the opportunity to wait for the receipt to print so I could sign it with their covid pen. As I said to the staff, the cc company will pay you whether there is a signature on the scrap of paper or not.
This is where it starts getting interesting. The person I am dealing with, Victor, insists that I must stay and sign (still waiting for it to print). So I leave. He chases me out to my vehicle and I repeat what I said, signature not needed. He says he'll call if it doesn't go through. What he doesn't know, is my card has already notified me of the charge. After I left, he calls and leaves a vmail to say the charge didn't go through. When he went to vmail, he decided to cancel the charge. I guess to make some point? My cc company confirmed that the charge was authorized but cancelled by the merchant.
This fellow is menacing and unsuitable in his role. The rest of the staff seems very pleasant and under other circumstances, I would consider care at Dr Chen's practice.
C. C. Windham
Dr. Chen is one of the most professional dentists I have come across since I left MI. His experience coupled with his professionalism is refreshing and well needed in this area. As a patient of 3 yrs, he comes highly recommended in my book.
Sarah Farmay
1.0 star rating
2/25/2016
Do not go to this dentist. While the dentist and hygienists are great, the bate and switch they run in the billing office is ridiculous. We were quoted an out of pocket for $320 on deep cleaning. We paid this, they collected additional funds beyond this from our insurance. They still billed us $888 more. Correct me if I am wrong, but over $1100 out of pocket is a big difference. When we told the billing person Marianne that was outrageous, she threatened us with collections if we did not pay in some form. We would never have agreed to this treatment if we had been given the correct information. This was their fault and not our mistake. They are just in business for the money.
James Hpcc
Great experience here. Dr Chen is very professional and every one in the office is very nice. Scheduling is a breeze. Wish hygienists could be more accommodative.
Heidi Rerecich
Dr. Chen and all of his staff are extremely professional, pleasant and a pleasure to deal with. My whole family had cleanings done there today and I was very impressed by the extreme promptness and thorough care we received! Very child friendly! I would recommend this place to everyone!!
Mark
Walked in, walked out. Be careful of thrown in cost. May not be the cost quoted to you at the beginning. Other than that dental problem solved. Dr. Chen and his staff were great!
Srinivas Are
Very bad experience with this facility , we took an appointment for 3:30 Pm and arrived there at 3:37pm and they said sorry you are late and we can't accommodate you and offered reschedule to a different. They took few minutes to enter the data and started arguing you are late by 10 minutes. Their response was not pleasant, when we asked the same they made a comment saying ...you can't create a scene. This was for our child, we even offered to wait until all patients are done, nothing worked. The way they talked was very unpleasant. Later talked to the doctor and he said sorry we couldn't able to accommodate and apologized for the inconvenience. That didn't resolved the inconvenience and time we spent.
Nicole M
Love this dentist, Dr. Chen is friendly and does a great job. Nicest staff as well!