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Review of Stansell Dentistry Associates

Stansell Dentistry Associates is a dental clinic located in Raleigh, North Carolina. The clinic offers a wide range of services, including general dentistry, cosmetic dentistry, dental implants, denture care, pediatric dentistry, and emergency dental services. The clinic is open Monday through Friday, with limited hours on Saturdays and closed on Sundays.

The clinic's staff is friendly and accommodating, making patients feel comfortable during their visits. Patients appreciate the beautiful and comfortable waiting area, which includes an elevator for easy access. The clinic also offers affordable rates for patients without insurance, making dental care accessible to everyone.

While the majority of the reviews are positive, there are a few negative reviews that mention long wait times and issues with appointments. However, the clinic's management team has responded to these reviews, offering apologies and solutions to the issues raised.

Overall, Stansell Dentistry Associates is a reputable dental clinic that provides quality dental care to its patients. The clinic's staff is knowledgeable and friendly, making patients feel at ease during their visits. The clinic's affordable rates and flexible scheduling options make dental care accessible to everyone.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Stansell Dentistry Associates Reviews - 200

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aisha Chavis

So convenient. So clean. So professional. So friendly.

Additional Comments (12/22/2020)
I've been coming here for quite a while now. It wasn't until yesterday that I realized this place is so much more than a dentist's office. I walked into get a filling and new Invisalign trays fitted. As I was getting in and out of the chair, I completely through my back out. Legit, could barely move. The ladies (including Dr. Stansell) were so helpful! They helped me get up on my feet. Helped me to get into a comfortable position. One person, I believe her name was Jasmine) tried getting me a wheelchair from upstairs. The pain of sitting back down prevented me from accepting it, but the though was amazing! Everyone really cared about me being comfortable. I was even walked out to my car by a tech. She wouldn't leave my side until someone came for me. I'm so touched! Very happy to be a patient of Stansell Dentistry. Highly recommend!

Lillie Cooper

Every time I go to Stansell, I am happy with my appointment. They are so professional and kind, the office is clean, and their methods are modern and up-to-date, and I feel my teeth are completely taken care of. I honestly just love Kat so much and look forward to my appointment to catch up. They do such a great job!

Edit - in the past 3 years, their office has turned over so many times that I can not stand by my above review. I saw a new dentist that I didn’t prefer - who recommended thousands of dollars of dental work. I agreed but only if my original dentist did the work. I called the day before to be sure they heard me and that I would have my original dentist. The next day I rearranged my work and childcare schedule to be on time and have the first appointment. I asked again about the procedure. They started the pre-dental work and then guess who walked in to do it? The ONE person I had specifically asked to not see.

I have never in my life walked out of a doctor appointment but I did that morning.

And then I changed my dentist immediately and Lo-and-behold, the 5 grand of work wasn’t needed and 2 years later, my teeth are still healthy, I don’t have unneeded crowns, and I have a dentist that listens and supports my oral health.

Gabe Jacobs

Seriously amazing! Everyone is so professional, courteous, and pleasant to be around. They provide excellent care and make you feel like you're their only patient. Highly recommend for anyone trying to find a new dentist!!!

Garry Wasson

Absolutely a great experience. Office was very neat, clean. Staff was friendly, pleasant and very short wait time. Thank you Stansell Dentistry Associates and staff..

Nathan Irby

Everything about the office was excellent. The check-in was smooth and all of the employees were welcoming. Sara did a great job cleaning, she was quick and thorough. Plus, I got to watch Netflix while I got my teeth cleaned. It felt like I had an hour break and not a trip to the dentist office. I highly recommend visiting!

Ricky Schweiger

I had/have tremendous dental anxiety. They were comforting, understanding and explained every detail. They broke down what I needed by importance in 3 phases. I'm looking forward to getting all the procedures done here. Extremely clean, well organized and helpful. A must go too if you are looking for dental work to be done.

Derrick Newton

My smile is very important to me, and the staff at Stansell Dentistry always take the time out and make sure everything is going well with me and my teeth. I like them so much I have my whole family going there for their annual checkups. Rebecca and Courtney are so meticulous with their work. They are a great credit to Stansell Denistry.

Nancy Ranlet

This practice is horrible. After a failed procedure, I requested a refund (a whopping $190). They offered to redo the procedure, but if the first one failed, most likely the second one would, too. It took them several phone calls and several weeks before they said no to a refund.
So my family and I went to another practice. Now Stansell is giving us a hard time about transferring recent xrays and treatment plan notes to the new dentist. At first it was "we can't find the file" and now its just a long delay getting them to respond to the request to transfer the files. This is just an office with really bad practices and no guarantees for failed procedures.
I would definitely NOT recommend them. Is it possible to give them a zero star review?

Steve Herrmann

I've been going to Stansell Dentistry since I moved here about 6 years ago. However, of late, I am very disappointed. It's a little disconcerting that they want payment before you receive service (I'm hard pressed to think of any other business that does that). About 2 weeks ago, I went in because of some pain and was told I have a large cavity and needed root canal and a crown. I was told that the cavity had been there for quite a while. When I pointed out that I go every 6 months for cleaning and am seen by the dentist - they backpedaled and said that the cavity was very hard to see. They removed a gold on-lay and "threw it out". Today, I went for my final appointment and was told that they were running a little late. Turned out to be 1/2 hour. Not sure why they couldn't have texted or called me to let me know in advance. I'm sure they would have expected that courtesy from me.

Still debating if I will go back or find another dentist in the area - there are almost as many dentists in the area as mattress stores.

Julie Janes

I absolutely love coming to Stansell Dentistry. I am constantly recommending them to colleagues and friends. Great experience every time. I used to see Bryn but she transferred to the North Hills location and now I see Allison, who always does a wonderful job.

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