Dental Care of Edmond

Very professional, polite and nice. Very knowledgeable and want to help. Gave me several options. Didn’t feel like a number, but a person.

Great group of people! Everyone was very nice and helped me feel at ease during my visit!

I cannot believe this place has any good reviews honestly. The good dentist that everyone is referring to retired and is no longer there. It was by far the worse experience I have ever had at any healthcare office. They are rude, pushy, unprofessional, argumentative amongst each other in front of patients, and SUPER slow. I received a coupon for cleaning and exam in the mail and I was so happy because my old dentist was retiring and I thought it was perfect timing. So I Called to schedule an appt and they had no openings for 4 months out but the coupon said you had to use within 30 days! I asked the lady when I called why they would send that out if they didn’t have availability and she said she would honor coupon. I thought great I’ll still go even though it’s pretty far out. That should have been my warning sign. I show up to my appointment sit for almost 40 min waiting, finally get called back only to get told the hygienist was out! I said that was fine and let them take xrays and do exam. The lady dentist there did not introduce herself I have no idea what her name was but she laughed when I told her my previous dentist name, so I asked her if she knew him and she said “no” and pulled her face mask up. She told me everything looked good and I asked her if I had cavities, YALL SHE LITERALLY SAID “ O I didn’t check” I should have left then. She said she didn’t see anything. They rescheduled me for 3 weeks out to do cleaning so I went back the second time. The hygienist was awful!!! She stuck her probe into my gums above each tooth to check my gum health and didn’t tell me “ this may be uncomfortable or painful”, nothing, just did it. It hurt like crazy and the probe is practically a needle so my gums where bleeding afterwards, FROM EVERYWHERE! After that was over, the treatment coordinator came out and told me they wanted to do a deep cleaning as well as THREE FILLINGS! I was so confused and told her the dentist told me I didn’t have any. She quoted me around 1000 dollars for cleaning and 600 for cavities. I told her I would need to reschedule because I didn’t prepare for that. The lady unidentified dentist came over and sat down and said “you have a question for me?” I explained that prev she told me I had no cavities and now the TREATMENT COORDINATOR is telling me I have THREE? Where are they and what’s going on? The hygienist came back out after she explained and told me maybe 6 times how big of a discount they were giving me! She told me they would not do any cleaning unless I paid for the deep cleaning. I took my bib off and told them thank you I will go somewhere else. Scheduled in with Crosstimbers Family Dental and was night and day difference. Office staff was professional, surprisingly I was told I didn’t need any sort of deep cleaning. And I had no cavities! I was in shock! Save yourself the trouble and go elsewhere from the get go. I promise you will have a horrible experience as well at this office. It was beginning to end AWFUL!

The staff at Dental Care of Edmond is always so wonderful. They care about you as a patient and as a person and always make it a point to make sure you are comfortable and satisfied with their work. I can’t recommend them enough!

The Facts: Had my first appointment in January. I liked doctor Sigler very much and was planning to come back in January. I asked the front office receptionist to call me after my first appointment to answer some questions about Care Credit. She never called me. I called her back and told her never mind about Care Credit, but I needed her to find out from the technician who cleaned my teeth some instructions regarding my cleaning regimen. I never received a call. I called back again to no avail. I then left a message for the administrator to call me. He never called me. I gave up. In January I received my first phone call from their office, reminding me of my appointment. I explained why I had no intention of coming back. The woman, and I quote, said, "What can we do to make this right!", "I will have the dentist or the administrator call you." I agreed. Never heard from anyone. I then did an online chat with Jason from their website. Again, given an apology, I will have someone call you. Never heard from anyone. I feel someone does not have the dentist(s) back and they certainly don't have mine. They sent me a text asking for a review. Hmm.

Lizzie and Dr.Cowden were so nice and professional. I appreciate them for helping my son out with his tooth problem, he was happy too to be relieved of pain. Thank you so much. We Look forward to coming back.

I had a very good experience on my first visit here! The front desk helped me figure out my insurance benefits. Dr. Sigler gave a thorough examination and explanation so I can make an informed decision on my dental procedure. All the staff I came in contact with did their job well!

Hygienist was very good and made me feel at ease.

I always hate going to the dentist, but dr. Moody and her staff are soooo great. My dental hygienist is awesome too. They're so gentle and take their time and I'm just so happy I chose dental care of edmond!

As a new patient, I was very impressed with the office and staff. Everyone was very knowledgeable, professional, and caring. The group worked great together as a team. The office is very clean and seems to function seamlessly. I look forward to returning.