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Springfield Family Dental - Ben Thomas DMD & Rob Gay DDS Logo

Springfield Family Dental - Ben Thomas DMD & Rob Gay DDS

4.8

38 reviews
Dentist

Review of Springfield Family Dental - Ben Thomas DMD & Rob Gay DDS

Springfield Family Dental - Ben Thomas DMD & Rob Gay DDS is a dental practice located in Springfield, Oregon. The practice specializes in general dentistry, including cleanings, fillings, and extractions. The office is open Tuesday through Friday from 8:00 am to 5:00 pm, and closed on weekends and Mondays.

The practice has received mixed reviews from customers. Some have praised the thoroughness and kindness of the staff, as well as the quality of the dental work. Others have criticized the front desk staff for being unfriendly and unhelpful. Some customers have also complained about difficulty getting in touch with the office over the phone.

Despite the mixed reviews, many customers have been loyal to the practice for years, citing the caring and compassionate nature of the staff. The office is described as clean and comfortable, with up-to-date equipment. The practice is also praised for being affordable and not pushing unnecessary procedures.

If you're looking for a general dentist in Springfield, Oregon, Springfield Family Dental - Ben Thomas DMD & Rob Gay DDS may be worth considering. While the reviews are mixed, many customers have had positive experiences with the practice and appreciate the caring and compassionate nature of the staff.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Springfield Family Dental - Ben Thomas DMD & Rob Gay DDS Reviews - 38

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
GiGi DeRoin

GiGi DeRoin

πŸ‘ πŸ‘Ž 😐
Excellent Dentist Friendly Staff

Dr. Lonn is an excellent dentist. I love Diana in the office and hygienists too! Holly is the best!
My husband found Dr. Lonn when we moved to Springfield back in 2008. We have since moved to Eugene, but we both continue to go back to Dr. Lonn in Springfield!
I hope Dr. Lonn does not retire!!! Ever!!!! LOL

Robin Scott

Robin Scott

πŸ‘ πŸ‘Ž 😐
Friendly Staff Professional Highly Recommended

My family has been going to Lonn Robertson's office for 19 years and have had a great experience throughout the years. The staff is all so friendly and professional. They are always on time too. Very worth the drive from Eugene. Highly recommended!

Bella Richardson

Bella Richardson

πŸ‘ πŸ‘Ž 😐
Thorough Kind Proactive Immaculate Professional

Dr Lonn Robertson along with his staff are the most thorough, kind and proactive practice I have ever visited. The office is always immaculate and the staff is highly professional.

Evie Rosenberg

Evie Rosenberg

πŸ‘ πŸ‘Ž 😐
Excellent Care Professional Staff Friendly Atmosphere

This is the best dental office ever. I love each and everyone there. They are professional yet extremely friend, kind to each other, they care about everyone, give Excellent care and I recommend them to anyone needing a fantastic dentist and an amazing staff.

Shana Deane

Shana Deane

πŸ‘ πŸ‘Ž 😐
Thorough Cleaning Knowledgeable Staff Efficient Service Affordable Prices Top of the Line Equipment Caring Staff Conscious of Unneeded Procedures

Best cleaning i've had in decades! so thorough, knowledgable, efficient, skilled (little pain), and warm, caring and easy going personalities. And affordable. And top of the line equipment. And conscious of not spending excess money on unneeded procedures. yes, i'm very happy here.

Norm Purdy

Dr. Robinson made a crown that has given me excellent service for many years. And the process was far, far easier than I had expected. Super friendly, skilled hygienist too!

Jewel Murphy

This isn’t about the dental care as much as it is about the service. I’m just not sure why you never answer the phone? Are you understaffed? Or just don’t believ in answering the phone? I have a simple question. Been trying for a half an hour. Can’t get an answer

Slugg Worth

The front desk lady is a really unfriendly. And a bit condescending. I don't think that reflects on the doctors there. But I'll never know if they are any good because i couldn't get passed how impatient and rude she was.

Ian Dobson

Dr. Roberston and his staff are amazing. For the first time in my life, I actually enjoy going to the dentist! I would recommend them to anyone.

Cathy Meyer

Lonn's office is always upbeat and friendly. When I was anxious about a procedure with a specialist, Lonn took the time he didn't have in that moment, and sat down to counsel me about my options. I always appreciated that.

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