Luna Dental

Great staff, quick and very friendly. Had a cleaning from Meli, super nice and informative. Definitely recommend this place.

Second time at Luna dental and I had a great experience, everyone is knowledgable and attentive to any questions or concerns. Mel was also very friendly and helped me feel better about getting my teeth checked here.

First time visiting Luna dental, very professional and great customer service! I was helped by Amelia and was very professional during my cleaning.

Doctor Moon is the best!! Hes very caring and always asks how you're feeling. ... And he's very cute 🥰

Very friendly environment, Amelia was very knowlegable & well spoken at all times. Highly recommend this office. All Drs are very professional.

I first visited Luna Dental in August, but it has been too difficult mentally to write a review until now. However, I feel I have a responsibility to share my experience as a warning to others.

I visited Luna to have a night guard made. After a brief exam, Dr. Soto identified 3 small cavities that required filling. I had 6 other small fillings on other teeth previously, all of which were a fairly quick and easy experience, so I had no concerns about letting Dr. Soto take care of the 3 new ones.

The filling process seemed to go well, but one of the fillings on a molar felt a bit high. I informed Dr. Soto and he made an adjustment after checking the occlusion with bite paper. The adjustment did not seem to improve the discomfort, so he repeated the process 4-5 times with little improvement.

At this point, although it still felt like I was biting a hard object on the molar, the front premolar, which was healthy and did not have or need any fillings, felt like it was getting a greater than usual amount of pressure when I bit down. I informed Dr. Soto and he made some adjustments.

It was only at this point that I realized that all along, Dr. Soto had not only been adjusting the fillings, but was actually removing enamel and permanently reducing my tooth structure. He never once mentioned that he would be removing enamel or asked for my consent.

He had removed much of the internal structure on one of the molars, drilled on the inside of a premolar which was healthy and not part of the treatment plan, and drilled all along the edge of multiple teeth, including a canine, two premolars, and a molar. All of this was done without informing me or asking my permission to irreversibly remove parts of my teeth.

The drilling on the premolar proved to be unnecessary, of course, and Dr. Soto had to add composite within the tooth to restore it to the correct height. Essentially, a tooth with no cavities was filled.

After all of this, my teeth fit poorly and uncomfortably on that side and I visited Luna three more times for adjustments. These adjustments were ultimately ineffectual and I had to visit another dentist to make my occlusion more even and comfortable.

Dr. Soto had removed virtually all of the occlusal surface structure on one of the molar cusps, making it very thin, sharp, and nearly removing it from occlusion. However, the molar cusp cannot be fully restored as it was thinned enough that removing and replacing the filling on that cusp with more material would further thin the cusp and threaten fracturing the tooth.

The other dentist identified the location of the high spot Dr. Soto failed to correct as the distal (back) groove on the molar and corrected it. Had Dr. Soto possessed the skill or patience to identify this himself, been more conservative with removing tooth structure, or been willing to communicate changes to the treatment plan with me before making irreversible decisions, the unnecessary destruction of my tooth structure could have been avoided.

Instead, my teeth fit poorly on that side with substantially reduced contact between the upper and lower molars. Unfortunately it seems the damage cannot be repaired and my teeth will never be the same.

This experience devastated me and every day since has been a battle for my mental and emotional health. Visiting Luna Dental was the greatest mistake of my life and I desperately wish I could go back and visit any other dentist in McAllen. Dr. Soto did refund my out of pocket cost, but I would give many times that amount to have my healthy, well-fitting teeth back. I am only 27 and will have to live with this for the rest of my life.

I would strongly caution anyone thinking they might visit Luna Dental to reconsider. I wish someone had left a review like this to help me avoid my poor experience at Luna Dental and the resulting physical and mental trauma.

While Dr. Soto’s poor work is the primary reason to avoid Luna, they also seem to overbook patients, resulting in long waits and rushed care once Dr. Soto is finally available.

Kevin was really professional and patient while explaining the importance of my dental hygiene. Definitely recommend for cleanings :)

Lovely Doctor, great service with a wonderful staff. They were very accommodating I was able to schedule for an extraction with ease. The doctor and assistant were very attentive to my needs throughout the whole process. Can't wait to have my future dental procedures done here. I loved it.

Highly recommend this office. Well organized and friendly staff. Dr. Moon and his Assistant Melly are the best!!! Tops in my book.

Good place for dental work for kids and adults. Does great cosmetic work and their prices can't be beat