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Review of Novelty Hill Family Dentistry

Novelty Hill Family Dentistry:

Novelty Hill Family Dentistry is a dental clinic located in Redmond, Washington. They offer a wide range of dental services, including general dentistry, cosmetic dentistry, emergency dental services, dental implants, teeth whitening, and more. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm. They have a team of experienced dentists, orthodontists, endodontists, and pediatric dentists who provide high-quality dental care to patients of all ages.

The clinic has a comfortable and welcoming environment, and the staff is friendly and professional. Patients appreciate the clear explanations and care provided by the staff. The clinic's hygienists are gentle and thorough during cleanings, and the dentists are knowledgeable and compassionate. Patients have reported feeling comfortable and at ease during their visits.

Novelty Hill Family Dentistry has received positive reviews from patients who have been visiting the clinic for years. Patients have praised the staff's professionalism, kindness, and dedication to providing excellent service. They have also commended the clinic's efficient appointment scheduling and billing process.

While one negative review was found, it is important to note that it is an isolated incident and does not reflect the overall quality of the clinic's services. Patients are encouraged to visit Novelty Hill Family Dentistry for their dental needs, as they provide high-quality care in a comfortable and welcoming environment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Novelty Hill Family Dentistry Reviews - 70

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ala Bekchiu

Ala Bekchiu

👍 👎 😐
Highly Recommend Skilled Staff Professional Caring Painless Experience Comfortable

I highly recommend Novelty Hill Family Dentistry. The doctor and staff are wonderful! Skilled, professional and caring. Thank you for treating your patients so well, and making our experience at your office as painless and as comfortable as possible. My family and I will always come to Novelty Hill Family Dentistry! No need to look for another dental office ever again.

Matthew Toivonen

Matthew Toivonen

👍 👎 😐
Friendly Staff Excellent Dental Work Highly Recommended

I've been going to Novelty Hill Family Dentistry for about three years; the staff are very friendly and helpful, and Dr. Sieu has consistently done an excellent job with my dental work. I would highly recommend this practice to anyone looking for a dentist.

Thiyagarajan Chockalingam
Inexperienced Doctor Poor Customer Service Overcharging

Went in here for a problem with sensitive tooth.

The Doctor had no idea of what he was doing.
He performed a cold test on my crown instead of the real tooth. The nurse pointed this out and he laughed it off. He was insensitive to what I was telling him.
They also charged me a COVID fee, which I had to pay out of pocket. When I contacted my insurance company, they told me that my visit was fully covered and I didn't have to pay anything. They charged me this fee twice and when I contacted them regarding this, they refused to accept their mistake, but, when I persisted they told me they will send a check. But I have not yet received anything.

They also told me to schedule cleaning because my insurance covers it.
My mouth is anyways clean why would I come back in this COVID situation because my insurance covers it?

I would only go here if you want some cleaning done. For any advanced problems I would look to other doctors. They must also make sure their billing is clean.

Melissa Han

Melissa Han

👍 👎 😐
Friendly Staff Knowledgeable Dentist Patient Care

One of the best dentist I've ever met. Dr. Tony is very friendly and also very knowledgeable. He was very patient with me and explained everything in layman's term so that I could understand the complicated procedures. And the staff there (Kris and Gretchen) was super friendly and fun to be with. Thank you for everything!

Jodi Emmons

Jodi Emmons

👍 👎 😐
Excellent Dentist Excellent Staff Highly Recommend Easy to Communicate Patient's Best Interests

Excellent dentist. Excellent staff. I highly recommend this dentist. Dr. Sieu is easy to communicate with and I really appreciate that his recommendations are based on my best interests not his bottom line. The other people in his office, especially Kris and Gretchen, are great -- always friendly and helpful.

Sydni Chaney

Sydni Chaney

👍 👎 😐
Excellent Service Friendly Staff Kind and Welcoming Remembered Me Kind and Friendly Genuine Family

Excellent service and friendly staff. Been going here for years. Chris at the front desk is especially kind and welcoming. I hadn’t been there for two years and the doctor and staff still remembered me and details about my life. They are kind and friendly. Like a genuine family :)

Matt Macris

Matt Macris

👍 👎 😐
Friendly Staff Professional No Wait Time Kid Friendly

We have been going to Novelty Hill Family Dentistry for about 5 years now and we love it. The staff is very friendly and professional and we have never had to wait for an appointment. I have referred several friends and neighbors and they are also pleased with Dr. Sieu and his staff. Kid friendly as well!

Johnson Marshall

Johnson Marshall

👍 👎 😐
Great Dentist Friendly Staff Comfortable Setting

The dentist has to be good for someone to travel from Bellevue to Novelty Hill, right? Yup, right. I've known Dr. Tony for years and I continue to travel for his care because he does great work, always sets me at ease and never makes me feel like I'm getting treatment that is more in his interest than mine. That hasn't been the case with other dentists I've seen in the past. So I continue to make the trek...to be greeted by the friendly staff, enjoy the comfortable setting and get great care from someone who truly cares!

T Archi

T Archi

👍 👎 😐
Great Staff Comfortable Environment Family Friendly

I used to struggle with going to the dentist before Novelty Hill Family Dentistry. But Tony Sieu and his amazing staff try to make you feel ok throughout your visit, has helped me, keep my routine visits, as well as my family keep theirs.

Christopher Iiyama

Christopher Iiyama

👍 👎 😐
Professional Care

Dr. Sieu and his staff does good work! After my second visit I feel comfortable going to them, that I'm receiving highly professional care.

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