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Review of Midwest Dental
Midwest Dental: If you're looking for a reliable and professional dental service in Fitchburg, Wisconsin, Midwest Dental is a great option. This business offers a range of services, including general dentistry, cosmetic dentistry, and teeth whitening. The office is open Monday through Friday, with limited hours on Saturdays.
The staff at Midwest Dental is known for being friendly and professional. Patients have praised the team for their communication skills, making sure that they understand the procedures and options available to them. The office is also efficient, with new clients being able to complete their intake, x-rays, cleaning, and consultation in an hour or less.
While some patients have reported a revolving door of dentists and technicians, others have had positive experiences with specific dentists and hygienists. Patients appreciate the care they receive, with one reviewer noting that the hygienist was careful around their sensitive teeth. Another reviewer was thankful that the dentist alerted them to a problem with their thyroid, going above and beyond what they expected from a routine dental appointment.
However, some patients have reported negative experiences with Midwest Dental. One reviewer had trouble getting their records transferred to a new dentist, while another felt that the business was unprofessional and unresponsive when trying to schedule an appointment. Another reviewer felt that the business was more focused on making money than providing quality care, with a dentist denying a cleaning and recommending an expensive deep cleaning instead.
Overall, Midwest Dental is a solid choice for dental care in Fitchburg. Patients appreciate the friendly and professional staff, efficient service, and range of services offered. However, some patients have had negative experiences, so it's important to do your research and read reviews before choosing a dentist.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Amanda Koszarek
My new dentist for sure! Amazing staff! They were super gentle during x-rays and cleaning. Made me feel comfortable, will definitely be returning!
Mike Loggie
I never write reviews for any products/services but believe this place deserves one.
Midwest Dental's Fitchburg location has been the best experience I've had at a dentist office. The Receptionist who helps with scheduling is very friendly and knowledgeable. My Dental Hygienist was very professional and provided me with extra information on how to use my waterpic and other instruments at home to better help with some of my focus areas.
Dr. Schuster immediately makes you feel welcomed and really took the time to get to know me and understand my situation (e.g. my general health, pain level, day to day eating habits and oral care). At the time I had not regularly visited a dentist and was slightly worried about being criticized for it but Dr. Schuster and her team were excellent in their communication on how they and I could help me with my oral care.
I can't speak for all of Midwest Dental's locations but I highly recommend visiting the Fitchburg location.
Todd Staffon
I am a new patient @ Midwest Dental. Dr. Shuster is a very pleasant and a compassionate dentist. She takes the time to listen and explains everything so I understand my dental treatment. The Hygienist, Tera, is very knowledgeable and very thorough with my cleaning.
Karen Cervantes
Such a great Dental office. They make you feel very comfortable and everyone is very nice. Always have had a great experience with something that could be scary. Highly recommended!!
Daisy Christian
Excellent quality of service. Dr Oldridge made sure my dental implant issues were corrected and the problem was solved in a very timely manner. She and the staff are friendly and helpful at all times.
Hilde Eliason
One of my very old crowns came off. She was able to cement the crown the same day I called in for an appointment. I am thankful for that.
I also like the holistic approach they have. They always ask me about my recent health issues.
Brittney Spillner
Staffing is horrible, they changed my appt time a couple hours before the time of appt. They push for services and promise insurance will cover them. 4 months later I receive a bill because insurance did not cover it. They have been the most frustrating business to work with. I am posting this as a review of services in December so I hope to all who consider them that they have changed since then.
David Ulma
Dr. Megan is absolutely fantastic! Conversational, funny, effervescent, disarming and absolutely painless! The staff are also friendly, and do
make one feel completely at ease, explaining a procedure, offering a suggestion, or just being helpful in what ever way they can to make the
dental office experience smooth sailing! Thanks!
Greg McGuire
The dental Care is excellent, but getting an appointment is very difficult. I waited 6 months for a simple cleaning that was supposed to be every 3 months. They don't work Fridays, and book waaaaaay out.
Sarah Gubbins
Worst service I have ever experienced. 3 out of 4 scheduled appointments this year were cancelled because of their staffing issues THE DAY OF THE APPOINTMENT. It is only April. I would never recommend this office to anyone. Look elsewhere, this office is extremely unprofessional. I do not exaggerate when I say that this the worst experience I've ever had from any dental or medical office.