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Distinctive Dentistry- Now Greenway Family Dental

4.7

41 reviews

Review of Distinctive Dentistry- Now Greenway Family Dental

Distinctive Dentistry - Now Greenway Family Dental is a dental clinic located in Middleton, Wisconsin. The clinic specializes in providing dental services such as routine cleanings, emergency dental situations, and replacing old fillings. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays. The clinic has a calm and relaxing atmosphere that makes patients feel comfortable and at ease. Patients can watch birds and squirrels on the feeders outside while they are in the chair.

The staff at Distinctive Dentistry - Now Greenway Family Dental is professional, caring, and knowledgeable. They make patients feel welcome and are accommodating. The hygienists do superb work and are gentle. Dr. Shipley is down to earth and takes the time to get to know his patients. He is probably the most caring dentist around. Patients appreciate that no procedures are recommended that are not needed. Patients have had nothing but great dental care from this place and have been a patient there for quite a few years.

However, there have been some negative reviews from patients. One patient had a bad experience with Dr. Shipley and his staff. The patient lost almost twenty thousand dollars in attorney's fees and associated costs trying to recover their money. Another patient did not recommend Dr. Shipley.

In conclusion, Distinctive Dentistry - Now Greenway Family Dental is a dental clinic that provides quality dental services to its patients. Patients appreciate the calm and relaxing atmosphere and the professional, caring, and knowledgeable staff. However, there have been some negative reviews from patients. Patients should do their research and make an informed decision before choosing a dentist.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Distinctive Dentistry- Now Greenway Family Dental Reviews - 41

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matt Tonsager

Been going there for a few years now. Everyone who works there is very kind and listens to the patient. Works with you on what’s most important on a treatment plan.
I can’t say enough good things. I had a filling fslkbout and even though it was NOT one Dr. Shipley did, he fixed it for free! Same thing with a core buildup that didn’t settle right the first time, went back in and no charge at all, didn’t even ask me to pay extra for what insurance ending up not paying for on the claim.

Calming atmosphere too.

Lily S

I believe Mr. Becker. Abusive dentist and rude, disrespectful staff. Kept money for work he did not do. Almost twenty thousand dollars. We also lost almost two thousand dollars in attorney's fees and associated costs trying to recover our money. Then we had to repay another dentist again. It was so bad. A loss of close to forty thousand dollars. This was unjust enrichment from a patient.

The severe emotional distress my family went through and the patient is still going through, is far worse than the loss of money. The man that actually worked for and earned the money to pay for what this dentist stole deserves an apology and more from Dr. Shipley, his attorney Karen Gallagher, and Erin Kuesel, the woman in his fraudulent business office. This unethical dentist has no honor.

There was a complaint of fraud here from yet another patient that has disappeared, as well as a complaint from 2010 that now appears to be missing. At a minimum, pictures of how lovely the teeth used to be before Shipley damaged everything were removed from the patient's record as well as the contract and the receipt of payment were all missing. Public court records show new court cases opened in 2017 and 2018. This doctor has been a defendant in court at least three times with his own patients that we know of. Administrative warning for his behavior in 2008. Call the Dental Board and you will see it is true. If you could see what this office did, you would avoid them at all costs. Like what happened to our family, there is such a tremendous risk of litigation, attorney expenses, distress and extreme invasion of privacy for you if something goes wrong. This dentist, his staff and attorney have caused life-long harm, mistrust and pain to the patient. Please take your business anywhere but here.

Nicholas VanderPloeg

I have been a patient at Distinctive Dentistry for more than 5 years and have had nothing but a great experience with Dr. Shipley and the hygienists at the practice. Highly recommend.

Tracy Jane Comer

Dr. Shipley is so kind and helpful! He has done wonderful work on my teeth. And the hygienist is wonderful too. Highly recommend this practice.

Erik Defenbaugh

The staff is very caring, thorough, and knowlegable. They make you feel welcome, and I am very happy with their work on my teeth.

June Zeeh

Distinctive Dentistry has served me so well for many years. They show concern for the individual and always give the best dental care available.

Craig Orlowski

Great work on replacing old fillings. The cleaning was also quick and painless. Very thankful for their high quality work and kindness from all employees.

Tina Hash

Dr. Shipley, Joy and Jen are the best. We have been to another dentist in Middleton and Dr. Shipley is by far the best around!

Andrew Harris

Great service and wonderful staff. I have been going here for years and have received great service every time. Dr. Shipley has always gone above and beyond my expectations. Thank you so much!

Hernando Duarte

All staff Very professional, always a quite and welcoming office.
I have been a patient for many years, very happy.

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