Rhinelander Dental Center

I was so nervous and anxious about getting my wisdom teeth taken out, but once i was in, it all happened so quick. I was put to sleep with anesthesia and done before i knew it.
Love how caring and considerate all of the nurses and the surgeon were, they made everything much less tense.

I don't remember anything and experience was great. 100% recommend seeing Dr Preisler at this place if you need wisdom teeth removed.

This is the best dentist you will find in the area period. I have been to dentist my whole life from Georgia to Wisconsin this is the best place. The staff is super kind and I never feel judged here. Dr. Karr ( not sure if I spelt that correct) is great! She is super gentle and fast but not just that she listens. I need a lot of work done her and the staff do a wonderful job and I will not be changing dentist for a long time! Thank you all so much for the great job you do and the positive atmosphere you provide!

This clinic has been invaluable in providing affordable dental care for years, both before we had insurance and when we had FHC coverage. The staff is kind, knowledgeable and stable. We've been seeing the same tech for years for our cleanings, and the doctors that handle cavities, extractions and other conditions are just as great. They spend a ton of time teaching you and explaining your treatment compared to other dentists we've seen. They handle all the insurance and referrals for us, unlike other dental clinics in the area. We're very pleased.

It's a real shame it has come to this. This has become a terrible dental clinic, what once was a shining light for those who cannot afford dental care has become a misery to be treated for any dental malady, for me personally I had been seeing a dentist at this clinic for years and while I can't say he didn't appear to do a good job he always came across as a complete jerk, talking down to you and never had the extra second to hear any concerns I ever had, but all seemed well enough with the care provided and after numerous X-rays of my teeth (which I might add I personally don't want done because I have had too much exposure to radiation already) but after much arm twisting I agree reluctantly to have a set of X-rays taken and was told all looked well and was sent home, less than 3 weeks later I was eating some chips and my back molar cracked a shard clean off, luckily I managed to save it and looked at it and saw the inside of the shard was black from rot and went back to the clinic a few days later and the first thing out of the dentists mouth was and I quote "What did you bite into?" if it was meant to be dry humor which it was not, it was a very poor way to open the discussion which we were to have. I told him what had happened and asked why he could not see this obviously rotten tooth on the X-rays he so desperately needed to have and was told "sometimes we can't see everything." I was outraged by such an idiotic answer then was told the tooth was not rotted anyhow and I pulled out the shard and practically pulled him around to look at the black and decaying tooth shard and said "this is not rotten?" he took the shard and never answered me and stole/destroyed/confiscated the shard and said that the tooth would have to be rebuilt/repaired and to set up the utensils to do it to which I responded "It certainly does need to be fixed and it will not be done by you!" and left the clinic and later called the head of the clinic to schedule an appointment with another dentist after doing my research on all the dentists working at the clinic and choosing the best one I could choose from and told the head of the clinic what had happened thus to explain the reasons for my somewhat unorthodox scheduling and (this is just my perspective of the phone call) it seemed to me the lady I spoke with had the tone of someone who was accustomed to hearing complaints about this dentist. Later on my tooth was repaired and is holding strong to this day. But yesterday I had my annual checkup and was going in the morning and by dame fortune my mother had called in the office the day before (a Wednesday) for an emergency for her back teeth had cracked and they told her to come in the same morning but to be expect to wait for what could be hours.....So I took my mother with me to the clinic and got myself called back and I commended my dentist on a job well done in repairing my tooth and we spoke minimally about the procedure and I thanked her for being upfront and honest with me and she seemed a little puzzled and I elaborated for her and she told me that in the records my previous dentist had documented that he was "Aware and tracking the decay in the tooth and had informed the patient of said information" to which I declared that the dentist was a liar for writing such an outrageous and false record of the incidents but made no more complaint to the staff as of yet, and came out of my visit to see that my mother had been seen to and waited in the car for her and after she came out they told her that she would have to come back tomorrow afternoon to fix 2 loose fillings.........I do not think that this clinic understands the meaning of the word "emergency" You have a person who eats on one side of their mouth because of pain you tell the person to come in early and be expected to wait for hours you see a DENTIST who looks at you and says "you have 2 loose fillings come back tomorrow and we'll get that fixed for you." Any reason why they can't do it now?? while the chair is leaned back? While the Dentist has his TOOLS inside the persons MOUTH!

Roof of mouth was cut on accident during extraction. It took longer to heal than where my tooth was pulled. She had made it sound like it was almost nothing. This time, right now, my teeth hurt- starting with one tooth that's been discolored for a couple years and dentist did not examine it when I mentioned it. She looked, but not behind. Now the tooth next to it is aching as well. She should have taken a proper look. I go there only because I have no where else to go.

Absolutely horrendous
The staff do not know how to do anything I had a Referral for wisdom teeth removal and they waited 2 years to call me back to tell me "we aren't going to see you " and to "call or look somewhere else "

!!!!!ATTENTION!!!!!! If you have a child, especially a child with any special requirements for treatment keep them AWAY from Dr.Mastey!!!! My god daughter with special needs was taken in on an emergency basis for a deep cavity he acted completely incompetent when it came to working with children. No matter what the children’s/patients needs are as a medical professional your trained on how to handle them. He on the other hand was absolutely rude. He prematurely started drilling before the medication had time to fully take effect, then once the patient started to react so did he, and not in a professional manner. Tossing equipment, he tried to actually walk away from the patient saying “I don’t have time for this” once he came back he was so aggressive and intimidating that he would not allow her a break so she ended up throwing up, and the “Doctor” just kept drilling her tooth. Her mother actually had to tell him stop to get that taken care of!He ended up filling her tooth without getting all the decay (His words) and finished the appointment by saying “other doctors maybe able to handle her BUT I CANT” and all she needed was a little break. So not only is the issue not completely resolved but she’s absolutely terrified to have it looked at again considering. So please see any other practitioners within this establishment EXCEPT Dr.Mastey 👎

The best dental experience I've ever endured! Dr. Mastey was very knowledgeable and understanding of what was important to myself, and in my opinion went out of his way to make sure he was meeting my expectations! This was very important to me due to my struggles and issues I've ran into with other dentists in my past! Definitely highly recommend dr. Mastey if your looking for satisfaction!

Friendly staff. Dr. Novak does top notch work. Fixed a front tooth I thought would never be able to be saved....and also has a good sense of humor. Could use the nitrous more often though, and turn it up a bit more as well.

No longer offer emergency dental services.