Review of Highland Dental Group
Highland Dental Group: Providing Comprehensive Dental Care Services
Highland Dental Group is a dental practice located in Rocklin, California. The practice offers a wide range of dental services, including cosmetic dentistry, teeth whitening, oral surgery, and dental hygiene. The practice is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Thursdays and Fridays from 7:00 am to 4:00 pm. The practice is closed on weekends.
The dental practice is staffed by a team of highly trained professionals who are dedicated to providing the best possible care to their patients. The team includes Dr. Michael Joesting, a cosmetic dentist, and his team of dental hygienists and oral surgeons. Patients can expect to receive personalized care from the team, who take the time to listen to their concerns and provide them with the best possible treatment options.
Patients who have visited Highland Dental Group have praised the practice for its friendly and professional staff, clean and pleasant facility, and timely service. The practice has received numerous positive reviews from satisfied patients who have praised the team for their excellent skills, technology, consideration of comfort, organization, honesty, expediency, and professionalism. Patients have also appreciated the thorough examinations and informative explanations provided by Dr. Joesting, who provides options as opposed to pushing for procedures first.
Overall, Highland Dental Group is a reliable and trustworthy dental practice that provides comprehensive dental care services to its patients. Patients can expect to receive personalized care from a team of highly trained professionals who are dedicated to providing the best possible care to their patients.
Amenities
- Wheelchair accessible restroom
- Has online care
Linda Outland
I have had good visits with this group. Especially Aimee the hygienist. Terrific asset to the group. She is very competent and has the best personality for her job. I highly recommend making an appointment with this group.
Stephanie Navarra
If you are looking for a new dentist these guys are great from the front desk staff to the hygienists to Dr. Joesting himself. Great service professional staff!
K B
Poor management. 1) At your first appointment they have you sign all the paperwork digitally without letting you see what your signing or pre emailing you the documents first. Front desk was very rude when I asked to see what I was signing. 2) They cancel your appointments. They cancelled two of mine. The first time for an unforeseen remodel...the last cancellation, one of the girls at the front desk called my husbands phone (did not provide them with his cell for my appointments) saying the appointment was cancelled, when I called later that same day to ask why my appointments keep getting cancelled they said I was still in their system for an appointment yet we had a voicemail cancelling that same appointment 3) The front desk does not understand the work the dentist orders. I called three time to set up my second appointment for the work the dentist ordered and entered into my chart. Each time the front desk said they didn't see any work ordered and that they would have to physically find the dentist, talk to him, and give me a call back. The first two persons I talked to did not call back. Will not continue with this dental group. Too bad because the dentist was fine. Professional and informed front desk would really help!
Krystal Lucas
Rude staff on the phone. Very short with me when I called looking for emergency care (I am in major pain and discomfort) and was going to be scheduled 2 weeks out! That's certainly not emergency care. Super upsetting.
Michael O'Hagan
Dr. Baidawar and the other staff were excellent. I had crown made and placed in one visit. Dr. Baidawar was very professional and made sure I was comfortable throughout the preparation process and explained what was going on.
I recommend Highland Dental to all for your dental needs. Great experience!
Jennie Donnici
Dr Joesting is awesome! We had horrible experiences finding a new dentist when we moved here from the Bay Area. Dr Joesting is so kind and takes him time with his patients. We have finally found a great dentist.
Dennis Wagner
Seemed like total confusion. I had an appointment for exam and teeth cleaning. After about 1.5 hours the exam concluded with a list and cost estimate of work needing to be accomplished. But....no cleaning,. I was told I was not scheduled for the hygienist for a cleaning. Seriously? And, they were not clear as to who was responsible for the cleaning....the dentist or hygienist. Will NOT be back.
mike adams
Excellent care provided by Dr Joesting, Faryn, and the rest of the HDG team. I went in for a checkup a couple of weeks ago and Dr J found a crack in a molar. He recommended a crown but did his best to make sure the cost was minimal because I am a self pay patient. When the crown was fitted they did it all in one day with virtually no discomfort. Very good experience and I would highly recommend Dr Joesting and his staff.
Lynn Rodriguez
I Love this Dentist. Highland Dental in Rocklin. Is an asset to the Rocklin Community. He takes the time to answer questions, they are helpful with Dental insurance. Also they offer a discount plan on provided services. The Staff is there for the Patient
Sean, Salina, Faryn, Courtney are all amazing people. I have been seeing the hygienist she is more than good. I had no pain when work was done from injections or the work she was doing. Aimee makes sure you are comfortable and happy thru the whole procedure. If you need or want a good Dentist this is the place to go. Dentist is Dr. Joesting is the Best.
Yerinalumbreras
Super hard to get an appointment , my dentist had to sent the referral twice because the girl who works in the office was super confused and she was no organized at all. Finally got an appointment after 1 week . They ended up canceling my appointment 3 days before. Definitely not making an appointment here never again.