Park West Dental Care Idaho Falls Channing Way

I wouldn't want to go anywhere else. Everyone is friendly and Dr. Anderson treats me with respect and kindness. That has not been my experience with other dentists. I would recommend Premier Dental Care to my family and closest friends, therefore, I would recommend Premier Dental Care to everyone.

Remember that scene in Pretty Woman when Julia Roberts tried to shop at a store on Rodeo drive and was treated like a lower class citizen? That’s the way I was treated by the team leader, Dental Hygenist “Brenda” at Premier Dental. The dentist and entire staff “besides Brenda” was amazing! Let’s keep in mind, I do have dental insurance, and paid for all dental procedures in full without waiting for the insurance adjustments to reimburse me. Brenda was still so rude and condescending! I actually can’t ever remember a time in my life where I was treated with such disrespect. I was already feeling low, and it felt like she was literally kicking me in the teeth.

I spent over 10 years of my professional career helping with marketing, promotion and photography of dental procedures ... to move to Idaho and be treated so poorly by a dental hygienist when I needed help.

The dentist and team did an amazing job making my smile beautiful, and I would highly recommended the dentist. I just hope no one else in the future has to be treated the same way I was by the dental hygienist.

Dr. Anderson and his staff are professional, gentle, welcoming and take the time to answer questions. I feel like they treat me fairly and offer me great dental care without trying to sell services I don't need or hurry me out the door. The work Dr. Anderson has done for me looks and feels great. I've been looking for a new dentist and now I've found one. Thank you!

I had 3 appts all of them went relatively well.
My first was a new patient exam and a debridement, every went smoothly and the front desk staff was very nice and welcoming. Paperwork didn't take to long and I was seen within just a few minutes of my appointment time which was nice. The hygienist I was with was awesome and very informative about what she was doing during the entire procedure. after the exam Dr.Anderson came and chatted with me for a hit about what he saw and recommended. They were all upfront and gave me a "worst case scenario" before I scheduled my next appt. The staff member that works with billing and insurance gave me all the necessary information and itemized any costs I could expect so I didn't have any surprises. I needed a root canal and 2 crowns so I set my next appt. Apart from the actual appointment taking a long time I couldn't really complain. The first dental assistant I worked with could definitely use some extra training but was very personable and kind. Dr Anderson was extremely comunicative, telling me about progress made and pulling me away to see pictures of my teeth during different steps of the process so I could make decisions based on what was going on. I never felt they were hiding anything or stretching the truth about the work that needed done. The third appointment was done in under an hour as expected and went very smoothly, minus one hiccup with some extra cement glueing my teeth together (was fixed instantly) this is when the permanent crowns were installed. All the assistants were very nice but not to conversational when you had a bunch of stuff in my mouth, which I appreciated haha.

Appreciated: Dr. Anderson's availability, education, and communication through out the process. The informative and helpful front desk staff. Their willingness to assist with moving up appointments to accommodate.

Recommendations: ask for a well trained assistant that will make for a more relaxing experience.

Dr Anderson and all the staff are so nice!! My interaction with them has had such a great and profound influence on my life and I'm truly grateful for their kindness. Dr Anderson is such a great man! I recommend going you'll be happy you did.

I got fast braces done at Premier Dental. My teeth turned out great and the staff was always flexible around my schedule. I definitely recommend them to anyone.

Staff was friendly, waiting area chairs were comfortable, and service was excellent. During the tooth cleaning process, dental hygienist information was helpful, I liked the tooth video and x-rays were fast. Dentist, Tom Anderson, was quick to complete examination after dental hygienist was complete. An overall good experience for a first time visit to Premier Dental of Idaho Falls.

Best dental experience yet! The staff was very accommodating and I felt validated and understood when bringing up concerns & questions. Brenda was so sweet and made me feel so comfortable. I plan on staying with Premier for all big procedures!

I haven't been to the dentist in over six years, so when I finally decided to go in, I had 5 cavities and all my sealants were worn off. I am moving to Boise and couldn't reschedule for a different day, so they did everything they could to take care of me same day. They took x-rays, cleaned my teeth, filled all of my cavities, and got me new sealants. While I was there, they showed me nothing but kindness, and everyone was very thorough in every explanation. I'm very happy I went to Premier, because I don't know if anywhere else I could've gone would've shown me the same sense of urgency that they did. They wanted to get everything taken care of before I moved, and I didn't leave until it was. Now I can move to Boise and not worry about a mouth full of cavities! I will definitely go again, and I would absolutely recommend Premier to anyone who needs a new dentist.

I have been going to premier dental for over a year now. My kids go as well. I had them take out my wisdom tooth and place a fake tooth inn after getting cavities filled. I was not sedated and everything went well. They have options for sedation but I opted out. I love the friendly people here and the care.