Spring Valley Dental Group
Review of Spring Valley Dental Group
Spring Valley Dental Group:
Specializing in Dentistry and Cosmetic Dentistry
Spring Valley Dental Group is a reputable dental clinic located in O'Fallon, Illinois. They offer a wide range of dental services, including cosmetic dentistry, general dentistry, and preventive care. The clinic is open from Monday to Thursday, from 7:00 AM to 6:00 PM, and on Friday from 8:00 AM to 6:00 PM. They are closed on weekends.
The clinic is staffed with highly skilled and experienced dentists who are committed to providing the best dental care to their patients. The dentists are friendly, compassionate, and knowledgeable. They take the time to listen to their patients' concerns and provide them with personalized treatment plans that meet their unique needs.
Spring Valley Dental Group has a modern and well-equipped facility that is designed to provide patients with a comfortable and relaxing environment. The clinic uses the latest dental technology and techniques to ensure that their patients receive the best possible care.
The clinic has received positive reviews from their patients. Many patients have praised the dentists for their professionalism, expertise, and friendly demeanor. Patients have also commended the clinic for their excellent customer service and the quality of their dental work.
If you are looking for a reliable and trustworthy dental clinic in O'Fallon, Illinois, Spring Valley Dental Group is an excellent choice. They offer high-quality dental care that is tailored to meet the unique needs of their patients.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Sarah Reeves
Everyone at the office goes above and beyond to deliver exceptional service and treatment to the patients. I worked for a dental insurance company for two years, and it is now obvious to me how great the Spring Valley Dental group is.
Chris Calkins
Dr. Martin and his entire team are the best! I’m glad he’s younger than me because I don’t want to have another dentist. I know, kind of morbid 😁
Wanda Hinton
Dr Martin and nurse Cathy did a wonderful job filling my tooth this afternoon. I an grateful to them both for a painless procedure.
Susan B
I love Dr. Ames and his staff! They are all polite, friendly and professional. I have the utmost confidence in Dr. Ames and his treatment plan for me!
Soon Hee lamberson
First Class care for many years now. My entire family agrees. This is the only dental care we have seen since we moved here in 1988. 👍👍
Randall Jung
Deceptive Billing Practices!
I moved to the area in late 2013, and needed a dentist. I called the SVDG and asked if they took my insurance, they said they did. I scheduled an appointment and was seen. At that time (December 2013) they told me that my insurance company covered the visit 100% and I didn't have to pay anything out-of-pocket. I was happy with the service, and I needed a crown, so I scheduled additional appointments for that, plus appointments for other family members. Each time, I was told that the procedure was covered, or in the case of the crown, I paid the percentage that the insurance company did not pay.
In June 2014, seven months after the first appointment, I received a bill for several hundred dollars! It turns out that not only is the SVDG not a member of my insurance plan, but they also charged a rate higher than my coverage pays for EVERY procedure.
I know that not confirming with the insurance company is my fault, but I truly believe that, since they know what networks they are not in, they should have known whether or not their fee was over my plan's allowance for non-network coverage and told me at the time of the appointment. I also think it is very deceptive that I didn't receive any bills until I had a significant amount of work done. Their continued statements on what was covered and to what level prevented me from knowing that I was going to have to pay HUNDREDS of dollars from my own pocket!
This is a "buyer beware" scenario, check and double-check before having a procedure done with Spring Valley Dental!
Nancy Linley
My family have been a patient for many years.The staff is friendly and knowledgeable .Service and treatment are always of the highest standard .Doctor Martin is genuinely friendly.My hygienist Stephanie is awesome.Great family dental facility.
John Yoch
I have been with Doc Martin for over 10 years. He explains things clearly and gives me options on my care. His staff is friendly and efficient.
Mike Daniel
No waiting appointment - most through checkup, cleaning that I have had. All the staff was very friendly and professional! Recommending them to rest of my family.
Ryan Christensen
Once again,Dr. Martin and his staff provide an excellent experience. They are friendly and professional. If you live in O'fallon are you should be going here. None better.