Stony Brook Dental Care

This is my experience and I advise you call your insurance before following through with any procedure. They said I was covered by insurance. They did not tell me that I was covered, but not as an in network provider. They, the dental office, was however covered as an in network provider. What this means is they get all money! Even that that is an overcharge which a patient does not have to pay with an in network provider. I was charged as out of network and since they make you pay up front they get every penny even the overcharge. Of My 1200.00 bill(roughly), that I paid up front, insurance paid 652.00. If I had gone to an in network provider I would not have had to pay the 548.00 overcharge! The $1200.00 was for a bite guard only, per the nurse.

Stony Brook Dental Care is one of the best dentist that I have been to. The staff is amazing! Dr. Barnett truly wants to know about his patients. I loved the gift and rose that I was given at the conclusion of my visit. I would recommend the dentist to anyone!!!

They are Liars and scam artists..... went in for a consultation December 2018, I went in under the impression that insurance would be filed, I should not have paid anything until my insurance was filed. I
was told several times before that it would be filed on my insurance but the claim never was sent in... I paid a fee when I had the consultation that I was told would be reimbursed when insurance was filed, this was after I asked on the phone at the initial contact I was told that o would not have to pay anything until insurance was filed. There were two treatment plans, the first was denied from my insurance, I was told several times that an appeal and a second opinion would be filed with my insurance. They refused to send in the second treatment plan because the doctor said the first was more important. Every time I call, I have been lied to and given the run around... They always say there is not a lot of the last time I called and what I was told. I slent $175 and a wasted afternoon, I am still in extreme pain but they refuse to follow through. I see how they over price everything and never file insurance. I can't file an insurance fraud claim because they never filed on my insurance.

I cannot emphasize the inadequacy of this dentist. The office has impressive equipment and the staff is friendly. Don't be fooled as I was. Treatment for TMD is 6x what other dentists charge, which totals more than $6000 - paid upfront, before treatment. Treatment is nothing restorative like crowns, fillings, reconstruction, or braces. It just pays for appliances and 5 minutes of cold laser therapy a week for 6 weeks. The appliances (mouthguards/splints) are cheaply made (verified by two other dentists I saw after leaving Stony Brook). I paid for 3, and 1 didn't fit from the first fitting. The dentist told me I didn't need it. Then why did I pay for it? The other guard kept popping out it was so loose. 7 weeks, after telling them every week that my pain was not decreasing, the dentist became visibly upset and yelled that something was wrong with me. They say 100% of patients get better after treatment, as long as they are compliant. I wondered why someone would not be compliant after paying so much. I now realize you can't be compliant with mouth pieces that don't fit at best, and often makes things worse. This practice is unethical to take advantage of patients in pain, promising 100% healing while over inflating the charges. The fact is that Dr Barnett is very inadequate in treating TMD.

Dr. Barnett and staff are always personable and professional. Highly recommend he and his team. Office is clean and procedures were fast and painless! Thanks Dr. Barnett for your time and care!

As usual they were prompt upon my arrival. The hygienist went to work on my cleaning immediately. She explained what steps she was taking during the process. Future appointment was made prior to departure. Entire experience was pleasant and I will continue to make referrals to my friends and family.

Called about son having a lip tie they did a full exam and he needed tongue, 2 buccal and 2 lip ties hes learning how to use his unrestricted mouth but have already had great improvement with sx. They got me in the next day they were all super nice and accommodating. I highly reccomend!

The staff here are not only helpful, they are all knowledgeable if you have any questions or reservations. I was seen as a squeeze in emergency yet never felt rushed or hurried. I even received a discount on my service since insurance didn’t cover my needs at this time.

Beware. I went in with a cracked tooth and they were trying to talk me into a root canal before they even looked at it. They told me they were only doing a cursory exam and said my insurance would cover the cost beyond what I paid. They told me I was only committed to pay for the exam ($70) and the radiographic ($35). And then the Dentist put a temporary filling to hold me over. ($102!!!!) A temp filling! And it fell out that day!! You could go to walgreens for $6 and have a little tub that would allow you to do your own temp filling at least 30 times. When I complained about the upcharge the office administrator had the gall to ask me if I wanted to "give it back". I should have said sure take it out. How classless. Will never go back.

Stony Brook Dental is the best I have ever dealt with. Thorough and detailed, Dr. Barnett and staff communicate every procedure and need with great care. I recommend them highly.