Twin Cities Dental

I'm furious with the scheduling of my appointment. I cracked my tooth 2 weeks ago and when I called to get it repaired I was given the option of soonest available appt which wouldn't be long enough to repair my tooth or a later date when the exam and repair could both be done. I chose the later date to be efficient with my time. I rearranged what I already had scheduled that day to accommodate the appointment only to arrive and be told in 10 minutes that they didn't have time to repair my tooth and I'd have to schedule another appointment a week later. Apologies were made with an explanation of how busy it is with everyone trying to get in before the end of the year before their insurance runs out. This means nothing to me....I'm not one of those people. I pay cash...in fact, I pay in full every time (exams, fillings and crowns)!!!! It is an understatement to say; 1)How disappoint I am with the customer service 2)How undervalued I feel as a reoccurring cash paying customer and 3)How dismissive MY time was in relation to yours. I've recommended multiple family and friends to you, all of which continue to use you for their dental needs....I hope this doesn't happen to them!

I absolutely love this place! Paige was the best dental hygienist I have ever had. My teeth had never felt so clean and she explained everything to me step by step. Dr. Smiley (my spelling may be off) is very professional and made sure I was never in pain. I am very happy I found Twin Cities Dental in Champlin!

Want a great dentist?! Look no further come to Twin cities dental! Front desk gals are so sweet and personable! Hygienists will make your teeth feel amazing and sparkling clean! And the dentist will make sure your experience is impeccable no matter what you have done! I will be back!

Someone had just called and said because I didn't confirm my appointment they were cancelling me. I told her I had got an email and hit C to confirm and it wasn't my problem if they didn't get it. She found that saying ok thank you and hanging up on me was the solution. I called back and noone seemed to care about keeping our business. I wouldn't bother working with people that just don't care

I have been a patient at this clinic for several years. And I never thought that I would actually look forward to my appointments. The staff is incredibly friendly, kind and very considerate of your time. They always double check my insurance benefits and let me know up front what I will be paying out of pocket. Jessica is by far the best hygienist I have ever had. She is so gentle and is never condescending about flossing habits ( or lack there of).

Couldn't recommend this clinic enough!

I'll be honest I am one of those people who avoids going to the dentist, and my experience at Twin Cities Dental was my first dental experience in a number of years. Judy took me back and got me ready. She took all my x-rays and walked me through the process. She was so kind and made me feel really comfortable. I was quite anxious before my appointment, and she put me at ease. Unfortunately, there were a few issues, which is to be expected after years away from the dentist, but everything was explained well and I was given a number of options on how to proceed. Next came in the Dentist, Feghahati D.D.S., and what I expected to be a lecture about poor gum care, but that was not what I received. He was kind and understanding of my issues, as well as my anxiety. The best part was that he was actually pretty funny, and laid back. I'm not exactly looking forward to my next few visits, as a root canal lives in my near future, but I am no longer dreading going to the dentist! And I know my mouth will be well taken care of at Twin Cities Dental!

They did very well. Very little pain or discomfort! Excellent service.

I was made to feel completely comfortable and welcomed. The staff is friendly and very professional. The hygenist did an amazing job cleaning my teeth and reviewing work to be done along with the insurance coverage piece which can be confusing at times. My dentist was wonderful and did an exceptional job. I have been a patient at Twin Cities Dental for years and will continue to be!

My dental hygienist was really professional and knowledgeable and able to answer all my questions. I got a very thorough cleaning and recommendation for additional procedures. Of course, the visit wasn't completely free of stress (or pain) but all in all, as satisfying as one could hope for from a dental checkup.

I hate going to the dentist, but I love Twin Cities Dental. The staff are kind, caring, friendly, and personable. Dr. Derek Abramowski did a fantastic job giving me two fillings. The process was the closest to pleasant that I could ever imagine getting fillings to be. He took his time and it seemed like he was truly interested in doing the best job possible. He went out of his way to make sure I was comfortable and not in any pain. My dental hygienist (whose name escapes me) is equally amazing. I couldn't recommend them enough.