Henderson Modern Dentistry and Orthodontics

Posted in detail my experiences today on YELP. My husband and I both will not be returning to this office ever. Not run very professionally either. The dentist I saw 3 months ago has left the practice and a new dentist saw us. Not a pleasant experience. please read my detailed review on YELP if interested.

This place is horrible. First of all the individuals who answer the phones are extremely rude. The dentist and hygienist say that you need work done that you don't need.
My first visit I was told I need Periodontitis Cleanings so I was being put on a plan. After my first cleaning on the plan I received a letter from my insurance company stating that the Periodontitis Cleanings were not approved as there was not enough supporting evidence that I needed it. When I called to schedule a regular checkup appointment a couple months later I explained that I wanted to cancel the Periodontitis cleanings due to the letter I received and just to schedule me for a regular cleaning. I was told that I couldn't and I had to do the Periodontitis Cleanings. After debating with the gentlemen who answered the phone I finally told him never mind I will take my business some where else. Oh, I forgot to mention that you can't get an appointment unless you want to book 2 months out which I think is odd. When I made my very first appointment I was able to get in, in about 2 weeks. When I called to schedule my second appointment for my regular checkup it was 2 months out. I questioned it and the person on the phone said that it was normal.
I do not recommend this office or the dentist.

I thought I'd made a wise choice in picking this office for my dental work, I'm finding out that choice has been a huge mistake. I started with them around June 2016. The dentist I originally spoke with was very nice and knowledgeable so I decided to go ahead with a major procedure that was going to cost $10,000. My next appointment that dentist was no longer there. Over the next few months I saw Dr. Muggleson twice because I was unhappy with what I ended up with. It didn't seem to matter what I wanted, it only mattered what they thought was best. I dealt mostly with someone named Zoltan, is he a dentist? I unfortunately had to relocate to California due to personal reasons, now things are even worse trying to deal with them. I've gone to another smiles generation office close to me but they want money for what they are going to have to do. Ten grand to be in constant pain and constant phone calls? I still have yet to hear from Dr. Muggleson. Isn't he the owner? I'm sad about all this because I really like the staff. I just don't understand why an owner does not reach out to his patients when things aren't going well. Dental issues are huge and it really sucks when you are told they care but it seems that they really don't. They get paid to do their job, but who's paying me to make phone calls when I feel it would be much easier if they talked to each other instead of me being the middle person? I guess it's whatever...Sadly disappointed in this place

I never wanted to leave them a bad review, but I don't want anyone else to go through what I've been and still going through.

Hygienist Johanna is truly amazing! Every time I pay her a visit for my cleaning. She takes her time to explain what I should be doing to maintain a good oral hygiene. Thank you for your help always chica ! ((:

I had the luxury of having my deep cleaning done today by Johanna. She's very professional and cares about her patients. It took some time, but I know that every tooth was handled with a fine tooth comb. My teeth are more white than they have ever been and my gums are 100% better shape. I learned how to maintain my oral health in a way I was never taught before. The team also did 2 crowns on site. They fitted and adjusted until the 2 new teeth blended in. You would never know that they are crowns if i didnt tell you. Great work guys, keep it up. I will be referring everyone I know to your facility. Thank you!

I've been to a bunch od Dentists in Henderson and had a lot of bad experiences, some not so bad but Modern Dentistry is by far the best we've found. Good dentists and good staff. I hope everyone else goes to a different dentist so I can get an appointment easier.here. I'm glad some of you who gave them a bad rating and review over nothing important have moved on to a different dentist. Easier for me to get in.

I love this office!!! The staff and providers are all so caring and attentive. I have been seeing Dr. Mugleston and he is fantastic. My son is being treated by Dr. Roberson for braces and we could not be happier!

I'm kind of sad to see so many negative experiences with this office. After not going to the dentist for about 10 years, and having no dental insurance, I found myself in a bad situation. Not only did they work on me with the price, I got all my work done in one day. Route canals, crowns, everything! additionally well healing, the only thing that really hurt with my jaw from keeping it open so long.( it was my choice to get it done all at one time) I do recommend this office, and I also recommend that you're very thorough in understanding the complete process of your dental work so there's no surprise charges.

I recently moved to Henderson and was referred to Dr. Patrick Anghel. The office staff made me feel welcomed immediately! The office receptionist was fantastic, along with the rest of the staff I came in contact with. Dr. Anghel was extremely knowledgeable and informative, he let me know what he was doing every step of the way.

This was the best experience I had at the dentist- the staff was efficient and quick to help. I couldn’t believe how painless and relaxing it would be sitting in a dentist chair after having a broken tooth, but Dr. Mugelston was sure to fix it in an urgent capacity and ensured I was comfortable.