Advanced Dental of Las Cruces

Best experience with a Dentist I ever had. One crown 2 fillings and had shot for pain and did not hurt at all, all employees were the most professional I have ever met would recommend in a minute.

Great service!! Very friendly and knowledgeable staff. I would definitely recommend Advance Dental of Las Cruces.

When I called to make an appointment , the lady on the phone was extremely nice and helpful. I asked her for a price range for a simple tooth extraction and she told me it ranged from $79 - $150 which I though was fair and decent. I booked to be seen the very next day and arrived on time. Again the staff was extremely polite and welcoming. I waited 45 minutes before anyone saw me. After doing the x-ray and seeing the doctor, they decided to extract the tooth. The nurse did not know how to take a proper xray. She took over 5 shot and still didnt have luck. Finally she got another assistant to take it and she failed at it first and got it right second time.
The doctor didnt say a word to me or inform me about what he had planned to do or anything. They numbed my mouth completely and as I was sitting there slurring my words and talking to my sister the nurse turns the computer screen and says 'this will be your total today' $251.00!! aside from the 25 initial fee!! I told her i was a student and cant afford that and I was told differently on the phone. She completely flipped her attitude and didnt like how I objected to the price.I asked why it was so high and she said they had to surgically remove the tooth and its not an easy process and he needs to break the tooth to pieces to remove. I managed to bring the price down to 200 and i had to beg! Afterwards they sent me back to the waiting room (mouth still numb) to wait my turn pushing me to last person. The secretary who set up the appointment and gave me the prices wouldnt even look at me. The entire staff is a joke and trained to lie and cheat customers.
I ended up paying the 25$ fee and leaving. Next day I go to a different doc. I tell him im a student pay 70$ and it took him literally 7 minutes to finish and I was out!
NO SURGICAL NO BS! AND PAIN FREE!!

Overall the experience was awful and I would never recommend anyone going there in fact Id just tell them to tie their tooth to a string and doing it old school than go here.
They are unprofessional and at the same time professional at lying if that counts, extremely rude, assistants are incompetent and dont know what their doing or looking at.

If you are reading this I hope I have convinced you to take your teeth somewhere else.

My first visit with Dr Reiter caught me by surprise it was so refreshing to meet a really down to earth doctor who besides his expertise of dentistry enjoyed sharing his experiences made you feel like you've known forever the best part he really wants to help you how cool is that

I love my dentist. The facility is great, and the staff is friendly. I've always had a good experience there. The work that they have done is great! :)

I called this office and the staff member who took the call quoted me a price range for a replacement crown. Being on a fixed income with no dental insurance the price was important.
I next asked if they had a six month payment plan. I was told "yes."
After arriving at the office I attempted to reconfirm these points with staff. They said the Dr. will need to speak with you first.

When he came out I asked what the price for a crown replacement was. He quoted me $100 over the highest price staff quoted me. I responded by telling him what I was quoted by staff. He turned to them (in front of me) and said "who told him that?"

I then asked if I gave him $$$ today could the balance be paid off in six months. He said "no, it must be paid in full at the end of the second appointment."
It would appear he will need to have a staff meeting.
I left.

Love Advanced Dental... have been with them for 2 years now and they've always been friendly, professional, extremely knowledgable, up front about the cost of a recommended procedure, and timely with appointments. Have never left their office worried whether they were trying to sell me products or procedures I didn't need. And when I did have a problem (receding gums on two teeth), Dr. Reiter took time to explain the problem in detail, how it developed over time, and what the prognosis would be if left untreated. There was no pressuring, no arm-twisting, and they gave me an accurate estimate of what it would cost me out of pocket to be fitted for a mouth guard after my insurance covered the allowed %. Finally, they are extremely careful when they're in your mouth:) I've been to dentists before who treated my teeth like they were construction workers. The hygienists are careful, gentle, and explains things up front so you're never surprised or wondering what the instrument is that's being put in your mouth. Can't recommend them highly enough.

I was with Dr. Reiter for 8 years and the new hygienist pointed out I had severe periodontal disease. They wanted me to spend a lot of money, but did not state their expertise in this area of dentistry, nor recommend a periodontist. I found a periodontist on my own and he diagnosed I had mild periodontal gum disease. After improvement I started at a new general dentist and Dr. Rieter's office threw away 8 years of my records. Very unprofessional. I can not recommend his office anymore.

I think the dental work that I've been receiving has been awesome. Excellent great professionalism very knowledgeable educates the patient as to what their problems maybe and they correct them been very happy with the services

Everyone is friendly and helpful and treat all patients with whatever treatment is needed and not to make money for unnecessary procedures.