Galleria Mall Dental at Crystal Run, P.C.
Review of Galleria Mall Dental at Crystal Run, P.C.
Galleria Mall Dental at Crystal Run, P.C. is a dental clinic located in Middletown, New York. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, endodontics, oral surgery, orthodontics, pediatric dentistry, and teeth whitening. The clinic operates from Monday to Friday, from 10:00 am to 9:00 pm. However, the clinic is closed on weekends.
While the clinic offers a wide range of dental services, it has received negative reviews from some customers. Some customers have complained about the long wait times and the unprofessional behavior of the staff. Some customers have also complained about the quality of service they received, with some stating that the clinic failed to properly treat their dental issues. Other customers have complained about the uncleanliness of the clinic and the outdated equipment used by the staff.
Despite the negative reviews, some customers have praised the clinic for the quality of service they received. Some customers have praised the clinic for its friendly and professional staff, while others have praised the clinic for its affordable prices.
If you are looking for a dental clinic in Middletown, New York, Galleria Mall Dental at Crystal Run, P.C. may be worth considering. However, it is important to keep in mind the negative reviews and to do your own research before making a decision.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Millie Morales
Office tends to reschedule unexpectedly and yet when one calls back on there open office hours all you get is a busy signal they honestly need to work on there administrative front office skills… not sure they know how to handle their high demands in this area!!!
Roger Peachey
I have an impacted wisdom tooth so I walk in on Friday which was "good Friday" so all they could do was give me a referral for a specialist in new burgh to make an Appt to get it pulled but come to find out the place they needed to contact to approve the referral was closed for the holiday "good Friday" so I was told to call them on Monday to get one. So not only am I in horrible pain but I also have to wait 3 days to just be able to make an Appt with the specialist?! This is insane! Motrin doesn't help with the pain at all. Also it takes already 2 weeks to get seen by the specialist once you have a referral. It also took them an hour to see me after I showed up on-time for my Appt! This place is terrible!
Brian Murray
While one or two of the girls there were friendly, the rest were not so much outwardly rude, but dismissive and impatient. Their rooms in the back look run down, dirty and have clutter everywhere. Not to mention their phone etiquette is atrocious! Will not be going back ever.
Love Shopping
Unprofessional these people take covid a joke here. First time and last time their was no 6 feet apart they also did not check anyone entering their temperature or had them sign any paper so don't waste your time or money. Great expression is better.
petroskymom
Brought my son to this dental facility, because they accepted his dental insurance & had pretty great hours for a working mom. BOY WAS THAT DUMB! My son lost a filling in March of 2013 he went there & they advised they had to submit a request to the dental insurance for a root canal and they sent him on his way, no temporary filling nothing. About 2-3 weeks later my son developed an extremely bad infection in his front teeth. After 3 visits to the local hospital and a hospital admittance (stay) his 2 front teeth had to be pulled by a specialist. My son spent the last 4 months of his high school career with NO FRONT TEETH. Visit after visit with this dental facility he finally received partials in August of 2013. He went 6 months with no teeth! Imagine what that does to an 18 year old's self esteem and they didn't seem to care, he was just another patient. If you care about your family don't bring them to this facility.
Andrew Mahoney
Terribly unprofessional, you'll know right away from the apauling phone etiquete. Waited a month for appointment to be cancelled, within 24 hours of my appointment.
Albert Enriquez
“Galleria Mall Dental” it’s what you hear when you call in and as soon as you hi can I…, you are rudely interrupted by “Please hold”. The hold is for 10-15 minutes, if you are lucky. Then they can not find you in the appointment book. What kind of professional facility are they running? I am definitely looking for a different dentist.
Mena Hanna
5 months plus to get an appointment. Once there waiting non end, atleast an hr post appointment. Appointments and times are never respected.
Hudson Valley Reefer
I️ will update this review further on a later date. But while I’m sitting with my wife, my first impression of the receptionist is that I️ ish I️ ent somewhere else. No personality. No smile, makes u feel like she’s bother by the hint of a question. Like a person that hates doing what they do.
Ali K
Worst dentist ever waited over an hour to be told the same thing she told me on the first visit. Months later I am still waiting for my daughters referral. I called they said they would call me back and I am still waiting.