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Review of Ponderosa Smiles; Rob D. Lyons D.D.S.

Ponderosa Smiles; Rob D. Lyons D.D.S. is a dental practice located in Rapid City, South Dakota. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, emergency dental services, and pediatric dentistry. The office is open Monday through Friday, with Saturday and Sunday appointments unavailable.

The staff at Ponderosa Smiles is friendly, knowledgeable, and professional. Patients rave about the care they receive from Dr. Lyons and his team, with many noting that they feel comfortable and at ease during their appointments. The office is clean and comfortable, and patients appreciate the attention to detail and the thoroughness of the care they receive.

Patients also appreciate the communication and education they receive from the staff at Ponderosa Smiles. The team takes the time to explain procedures and treatments, and they offer tips and advice for maintaining good oral health. Patients feel empowered and informed, and they appreciate the personalized care they receive.

Overall, Ponderosa Smiles; Rob D. Lyons D.D.S. is a top-notch dental practice that provides exceptional care to patients of all ages. The staff is friendly, knowledgeable, and professional, and patients appreciate the attention to detail and the thoroughness of the care they receive. If you're looking for a dentist in Rapid City, Ponderosa Smiles is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Ponderosa Smiles; Rob D. Lyons D.D.S. Reviews - 119

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sandra McDonald

Had a great experience haven’t been to the dentist in a while and Raye did a great job cleaning my teeth and we didn’t hurt one another 😊

Ashley York

I would recommend Ponderosa Smiles to anyone looking for a fantastic dental office!! We just moved to the area and I’m so glad we chose them!! My kids were at ease with hygienists and Dr. Lyons! They made all of our appointments a breeze and were able to give me the answers I was looking for!! Definitely happy!!

Kathy Bradeen

Ponderosa Smiles is very friendly, professional and competent. They ate always willing to work with our schedules especially our college age family members! Thanks for being so great at what you do!

Eric Pickar

First class all the way! Dr. Lyons is not only the best dentist I've ever used, he is one of the kindest and most pleasant people I've had the privilege of meeting. The same can be said for every person that works for him, and it's clear he only hires high caliber people. Cassidy is my hygienist, and she too deserves high praise. Book here with confidence, and you will be well taken care of!

Juliet Schmidt

I have what most people would describe a paralyzing fear of the dentist . However I had a dental emergency with a broken tooth that needed a root canal . Dr Rob was able to send me to get a root canal from the endodontist who is spectacular and set me up with Cassidy to treat the underlying problem. I typically take anxiety medication prior to going to dentist appointments even for cleanings. Cassidy did an amazing job even though the procedure for scaling certainly is normally very uncomfortable at best painful at worst. She was extremely gentle and kind and understanding. And my smile looks fantastic and my teeth feel wonderful. What a wonderful staff. They're looking to take care of their patients not their pocketbooks. Tessa at the front desk is amazing with her happy beautiful smile period and the other ladies of course were just as fantastic . I highly recommend this practice

Mary Dugan

My husband and I can’t say enough about the expert care we have received from Dr. Lyons and his dental staff! In our sixties, we have been under the care of more than a few dentists. Dr. Lyons is at the top of the list! His first-rate, professional skills are only matched by his kindness and compassion. He makes you feel like you are a VIP or celebrity with the amount of attention and time he devotes to your case. My husband has severe dental phobia and Dr. Lyons has the ability to deal with people like him. Many other dentists advertise that they cater to this condition, but we can tell you that has not been our experience. I have had significant issues with gum disease and working with Dr. Lyons and his amazing dental hygienist, Raye, those issues are now controlled. In addition, Dr. Lyons and his team have been offering emergency dental services through the pandemic, a service that my husband required due to an infected tooth. Sincere thanks to Dr. Lyons and staff! From Tessa, at the front desk, to the hygienist team, Raye, Kim and Cassidy, to Dr. Lyons, we would highly recommend Ponderosa Smiles to anyone looking for quality and compassionate dental care!

Ken Long

Extremely kind and courteous staff. So glad my family and I get to go here for our dental needs. If you don’t have a dentist I highly recommend Dr. Rob and the staff here at Ponderosa. You will not be disappointed. Thanks to Cassidy for an easy checkup and cleaning. Keep up the great work. God Bless you all.

Brian Hudson

The staff is extremely kind and accommodating and the cherry on top is the overall warm and welcoming environment they have created. The two I met - Dr. Rob and Cassidy- are very professional, kind and make it a point to ensure you are taken care and get to know you as a person. I highly recommend everyone looking for a family oriented dental business to choose Ponderosa.

Nataliia Tanner

Have the best experience with Dr. Lyons and his team for over 2 years. Very knowledgeable, professional and caring team!
If you want to look forward to your appointment with hygienist and dentist, you should definitely visit Ponderosa Smiles.
My hygienist is Cassidy and she is amazing. I am very thankful for how careful and thorough she is. Always positive, always having great job done, always educating me on teeth hygiene and sharing new tips - amazing experience with every visit.
Thank you!

Gena McFarland

I recently became a patient at Ponderosa Pines.
Cassidy was my hygienist (and will continue to be!!). She made me feel right at home and even brought me a warm blanket when I got cold. She is very friendly and very knowledgeable. I have very sensitive gums and she was very gentle but thorough! I have found my life long hygienist!!

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