Ponderosa Smiles; Rob D. Lyons D.D.S.
Review of Ponderosa Smiles; Rob D. Lyons D.D.S.
Ponderosa Smiles; Rob D. Lyons D.D.S. is a dental practice located in Rapid City, South Dakota. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, emergency dental services, and pediatric dentistry. The office is open Monday through Friday, with Saturday and Sunday appointments unavailable.
The staff at Ponderosa Smiles is friendly, knowledgeable, and professional. Patients rave about the care they receive from Dr. Lyons and his team, with many noting that they feel comfortable and at ease during their appointments. The office is clean and comfortable, and patients appreciate the attention to detail and the thoroughness of the care they receive.
Patients also appreciate the communication and education they receive from the staff at Ponderosa Smiles. The team takes the time to explain procedures and treatments, and they offer tips and advice for maintaining good oral health. Patients feel empowered and informed, and they appreciate the personalized care they receive.
Overall, Ponderosa Smiles; Rob D. Lyons D.D.S. is a top-notch dental practice that provides exceptional care to patients of all ages. The staff is friendly, knowledgeable, and professional, and patients appreciate the attention to detail and the thoroughness of the care they receive. If you're looking for a dentist in Rapid City, Ponderosa Smiles is definitely worth checking out.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Samantha Wojahn
Ponderosa Smiles is beyond inviting when you walk in the front door. Love the receptionist, her smile and personality make the first impression and you feel welcomed right away. When we first came, it was because we were sent out to look for someone to do sedation for my daughter who was so scared being in the chair at the last place. They told me they simply couldn't work on her. While we were just looking to get a couple cavities filled, we had no idea we were actually finding a new Dentist and hit the jack pot here! Her first visit Dr. Rob did the cleaning, talked with her, found out what scares her about going to the dentist. But worked with her and explained everything to her. We came back for the next appointment to do the fillings, and assuming we may be doing the gas for them. He got her in the chair showed her everything they would need to do, she decided she would do it normal and trusted him right away! He made her that comfortable from the first visit. We got through her appointment with out any issues. The next appointments after she just headed on back without me! We have since switched our son here as well and he loves it. He's usually so shy in general never a issue going to the Dentist. But he goes right in and is himself and talks to them all! They also have a cavity free club where the kids can take a picture and hang it up and pick out a treasure! What an incentive for kids to want to make it to that wall every time!! Every single person on their team is amazing!! Thank you to Dr. Rob and his amazing staff for caring and being so genuine! I refer everyone to you! My mom is ready to start seeing you all soon too!!
Cindy Mullen
I have been a patient of Dr. Rob's for over 6 years. He is so thorough and never hurried. He takes his time to attend to any concern you may have The staff are amazing, they're always so friendly and make you feel less like a patient and more like family.
Amanda Johnson
Dr. Rob is always so kind, takes his time going over your appointment. His dental hygienist Cassidy, does amazing work, very gentle with cleanings. The staff is always smiling. I would highly recommend Ponderosa Smiles!!
Izzy Bartels
Absolutely love Dr. Rob and his staff at Ponderosa Smiles! They make you feel like family, and go above and beyond to do what’s best for you as the patient! They make going to the dentist fun!
Ronald Estes
Cassidy did a great job first cleaning my teeth and then planing a couple of those that had plaque build up below the gum line. Highly recommend her as she is knowledgeable, thorough, and best of all gentle.
Travis Biers
This is by far the best Dental clinic I have ever experienced. I have always been afraid to go see a dentist and would often just avoid going. I gave this place a chance and it was the best thing I could have done. I cannot wait to go back every 6 months! SO do yourself a favor and go see Dr. Rob and his staff. They are all so friendly, and treat you like family. Cassidy was my hygienist and I will ask for her every time I go she was so gentle and didn't try and upsell me on things; nor did I feel like I was being judged or talked down to like I have experienced in the past.
Gin R
I absolutely love it here. Dr Lyons is professional and good at telling you what he's doing while he's doing it. Caitlin is an absolutely joy to talk to.
brittany streets
I am usually very particular with who I see as a dentist and who my kids see. Dr. Lyons and his staff are AMAZING. They are very friendly and very easy to work with. The procedures are smooth and painless. I would recommend them to anyone and everyone looking for a great dentist!
Kim Matthew
Dr. Lyons and his staff are Amazing. You will always be treated like family. Very professional, understanding and kind. Thank all of you for helping me make Ponderosa Smiles my forever dentist.
Jessi Armstrong
Dr. Rob is great & the whole staff at ponderosa is super nice! I highly recommend him- his work is great and he is awesome with kids!! Love Dr. Rob!
CASSIDY ROCKS TOO!! Our fam loves her!!!