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Review of BLVD Dentistry & Orthodontics of 5th Street

BLVD Dentistry & Orthodontics of 5th Street:

BLVD Dentistry & Orthodontics of 5th Street is a dental clinic located in Austin, Texas. The clinic offers a wide range of dental services, including cosmetic dentistry, dental hygiene, dental implants, denture care, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Friday, and appointments can be made online or by phone.

The clinic has a team of experienced dentists and dental hygienists who are committed to providing high-quality dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the best possible care. The clinic is clean, modern, and well-equipped, and the staff is friendly and professional.

The clinic has received many positive reviews from its patients, who praise the quality of care they receive and the professionalism of the staff. Patients appreciate the clinic's flexible scheduling options and the fact that they can book appointments online. They also appreciate the clinic's convenient location and free parking.

If you are looking for a dental clinic that offers a wide range of services and has a team of experienced and friendly dental professionals, BLVD Dentistry & Orthodontics of 5th Street is an excellent choice. Whether you need a routine check-up or more complex dental work, the clinic has the expertise and technology to meet your needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

BLVD Dentistry & Orthodontics of 5th Street Reviews - 189

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
douglas schmidt

Good experience. Everyone was very kind and helpful. I thought Gabe did an excellent job and the doctor, as well. I would highly recommend. These people are professionals!

Emma Conger

Don't go here. I have never written a Google review before but feel compelled to based on the experiences I have had at this office over the last 6 months.

I went in initially for a cleaning and was told I had one cavity that I needed filled. I came back in a few days later and was worked on by another dentist who could not find the cavity that Dr. Cummings had previously identified. After an awkward wait, Dr. Cummings came in and found the cavity and got to work. I paid my bill that day and went on my way but felt odd at that experience to say the least.

I received an additional bill in the mail 5 months later with no explanation as to what services it was for. When I inquired about it, I was told the old office manager had billed things incorrectly and my insurance didn't cover what had previously been expected. After paying the additional amount, I checked the claim on my insurance website and come to find out none of the numbers match up. I've essentially double paid for something that I should have owed nothing on.

It gets better...during my 6 month cleaning, Dr. Cummings identified a tooth that needed a root canal. This wasn't entirely surprising and I was willing to move forward with it until his assistant took pictures of another area of my gums and told me it was very concerning and looked like it may be cancer. I responded by saying that "cancer" isn't a word that should be used casually and I'm sure that there could be several other explanations. (all I need are gum grafts, which I know, but they were never once mentioned).

I called another Dr. this morning to get an appointment for a second opinion and they were appalled that a) I had been given a possible cancer diagnosis with no grounds or basis and b) that a root canal had been scheduled without ever having x-rays taken.

I would not have taken the time to write this if I didn't feel very compelled to warn others. I had a coworker go here for a root canal in the fall which landed him in oral surgery because the procedure was botched. I don't know the details surrounding this and can't speak to them but I am concerned at the lack of professionality and the coincidences that exist between the two situations.

Be very careful with the team at Blvd Dentistry. Ask questions and get a second opinion.

Ali Gates

Friendly office! From the moment I walked in everyone was kind and considerate, and Rick introduced me to everyone as we were walking back - made me feel so welcome! Dr. Grover was very thorough and considerate, and took the time to explain everything to me. He patiently answered all of my questions and took the time with my care, but was also personable and funny! Haven’t ever laughed as much during a dental exam. Thanks to Rick and Dr. Grover for a positive experience.

Malia Mottet

Started on time, clean office, got me in & out and all the follow ups were scheduled on time! Gabe was great as well as the dentist !

Natalie Nooner

Cute office. Friendly nice staff. GREAT prices for an orthodontist. Only thing is my appointment started like 30 minutes late. Sat in the chair watching HGTV for 30m but it was fine.
Thanks team!

Karie Winfree

Going to the dentist isn’t my idea of a good time, but my postpartum puffy gums had me worried enough to go ahead and book an appointment. Loved the easy online booking and I didn’t have to wait for an appointment. They were quick, friendly and professional. The office is nice and parking is plentiful. Would definitely recommend!

Stacy Wheeler

I always have a positive experience at BLVD Downtown. Easy parking, always on time. Super clean, very professional, and they’re great at explaining things and billing promptly and accurately. Have had to get a few fillings, and that all went more smoothly than it has at other dentists.

Matt Schatz

Dr. Cummings and team are simply the best around. I've had an unhealthy fear of dentists for years and avoided the dreaded trip to the dentist for as long as possible. That has all been changed by Dr. Cummings. He and the team are extremely professional and kind. I've referred many friends and colleagues to BLVD and all have had similar excellent experiences as my own. Don't let a fear of dentists avoid taking care of your teeth. If you share that fear like me make an appointment with Dr. Cummings. He'll take great care of you.

Krystal Ortiz

The office is new and clean and all of the staff is helpful and friendly. I've been 3 times during COVID for necessary work and, despite my anxiety about this, I've felt safe. Everyone in the office is wearing masks (except for patients in the dentists' chair), they are taking everyone's temperatures on the way in, in addition to having patients fill out questionnaires about COVID symptoms and exposure, and there is hand sanitizer everywhere. My one and only complaint is that my appointments have consistently taken longer than what I've been told to expect (a 2-2.5 hour appointment actually took closer to 3.5 hours, and so on), which is a challenge for planning around work.

Brad Hollander

This is the 1st time i have been back since the change in business. The overall experience was good and professional/friendly. My hygienist on the other hand tanked my perception of the new staff. I don't know if it was just a bad day or lack of experience but my basic teeth cleaning was very poor. I felt like she was going through the motions and didn't want to be there and just phoned in my cleaning. Dragging the polisher across my teeth like a mop to a floor and placing the floss between my teeth but not even performing the action of flossing mystified me. Since our company is located in the same building several of us have gone and had similar experiences. Needless to say I will not be back until i hear things have been addressed and improved upon.

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