Cielo Dental & Orthodontics
Review of Cielo Dental & Orthodontics
Cielo Dental & Orthodontics: A Comprehensive Dental Care Provider
Cielo Dental & Orthodontics is a top-rated dental care provider located in El Paso, Texas. The clinic offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, dental implants, denture care, teeth whitening, and more. The clinic is open from Monday to Friday from 9:00 am to 5:00 pm, making it convenient for patients to schedule appointments.
The clinic's staff is friendly, professional, and knowledgeable. Patients are welcomed with a warm smile and made to feel comfortable throughout their visit. The clinic is equipped with the latest technology, ensuring that patients receive the best possible care. The staff is bilingual, which is great for patients who speak Spanish.
Dr. Mendoza, the clinic's lead dentist, is highly experienced and knowledgeable. He takes the time to listen to his patients' concerns and provides them with personalized treatment plans. Patients appreciate his gentle approach and his ability to explain complex dental procedures in simple terms.
The clinic's patients have left positive reviews, praising the staff's professionalism, knowledge, and friendliness. Patients have also commended the clinic's cleanliness, comfortable environment, and minimal wait times.
Overall, Cielo Dental & Orthodontics is an excellent choice for patients looking for comprehensive dental care. The clinic's staff is dedicated to providing patients with the best possible care, and patients can expect to leave the clinic with a brighter, healthier smile.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Cora O
Wow! This has been my first negative review for any business, but I felt it was worth sharing.
I had work re-done on my front tooth yesterday, after explaining my concerns about the aesthetic, during the requested adjustments Dr. Mendoza made it clear he was frustrated with every request. I felt uncomfortable and wanted to leave as soon as possible.
Leaving the dental office I took a photo about 2 hours after, mind you I had not eaten or spoken much within that time frame. I took a photo to document the tooth.
I called the next morning to express my concerns and the staff scheduled me an appointment the same morning. I went in, as expected, Dr. Mendoza seemed frustrated, said I had chipped it.
Since I had left the office yesterday, the tooth was left uneven in respect to its neighbor tooth.
I explained I had taken a photo on my iPad, he said to bring it, I told him it was at home, he said to bring it in he would love to see it in a sarcastic tone; insinuating I was lying. He said there was nothing he could do about it.
I left the office frustrated in tears. He is insensitive, condescending, and what seems to be is ego getting in the way of quality patient care. Everyone in life is going through such hard times, when treating others is so hurtful and negative, they should really consider another profession.
Worst dental experience, and professional experience I have ever had.
The hygienist and staff other than Dr. Mendoza are absolutely wonderful.
Elba Ponton
I believe a dentist, and their staff should understand that a patient needs to feel in control of their
treatment. They should be straight forward and compassionate. If a patient has a concern, they should be sensitive and not brush it aside! So, thank you Dr. Mendoza, to you and your staff. After being recommended to your office, I now know that I never need to stress when I am in your competent care. Your services and compassion are greatly appreciate. Please know that Brenda, your hygienist, is definitely an asset to your team. Oh, and thank you for your sense of humor!
margarita kilgore
Customer service is great. DR. Mendoza very knowledgeable. Great experience
Zoila Arnsworth
It was a great experience as soon as I walked in. Front staff is welcoming, kind, helpful, and patient. Dr. Mendoza walked me through everything. My concerns, my questions, my fears were all addressed. I have had some bad experiences with dentist in the past but Dr. Mendoza was friendly, kind, skilled, and very patient. It just felt like he cared, you can tell he loves what he does.
Patrick Long
Although it took awhile to see him Dr Mendoza was very polite
nicole warren
Wonderful staff and service. Very friendly, professional and so knowledgeable.
Diana Alvarez
Great experience. Dr. Mendoza and his staff are friendly and attentive. I appreciated the short wait time, I'm always in and out and there's no waiting around.
Vanessa Berard
4.8 Wow! These must be reviews from friends and family!I have so much to say but noone wants to read a novel.
1. Don't let Dr. Mendozas confident ego fool you!
2. He has the heaviest hands when giving injections and I still wasn't numb in the right place.
3. Overcharged and took more then 3 months to return money paid.
4. Scheduled appointments for treatments not even needed! Miscommunication between Dr. and Staff more then once!
5. Unorganized office management!
6. Recommends unnecessary procedures $$$
And just to be fair, I have never looked forward to going to the dentist. We gave this place several chances but they just couldn't get it right. Think twice before wasting your time here,they definitely don't respect it!
Vickie Carrasco
Awesome staff. Would highly recommend Cielo Dental. I always have a fantastic visit, very professional, caring and friendly.
Norma Fincher
Excellent service! Great Customer Service. Dr. Mendoza is the best. I really like him, he takes the time to explain what ‘s going on.
His assistant is a polite, friendly person.
I had a good experience at Cielo Dental & Orthodontics.