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Review of Gentle Dental Charleston

Gentle Dental Charleston: Providing Comprehensive Dental Care Services

Gentle Dental Charleston is a dental clinic located in Las Vegas, Nevada. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, emergency dental services, orthodontics, pediatric dentistry, and more. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturdays from 8:00 am to 2:00 pm. The clinic is closed on Sundays.

The clinic has a team of experienced and skilled dental professionals who are dedicated to providing high-quality dental care services to their patients. The clinic uses the latest dental technology and techniques to ensure that their patients receive the best possible care. The clinic also offers flexible payment options and accepts most dental insurance plans.

While some customers have had negative experiences with the clinic's billing and front office staff, many others have praised the clinic's dental professionals for their expertise, kindness, and professionalism. Customers have also appreciated the clinic's clean and comfortable facilities and the quality of care they received.

If you are looking for a dental clinic that provides comprehensive dental care services, Gentle Dental Charleston is worth considering. With their experienced and skilled dental professionals, state-of-the-art technology, and flexible payment options, you can be sure that you will receive the best possible dental care services.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Gentle Dental Charleston Reviews - 101

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chef Quis

Chef Quis

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Highly Recommended

Dr.Sheik is super cool and he made sure that everything that i needed done!! Got dine on time and with the upmost precision... Ms.Caprice was amazing!!!!!
She made my temporaries and they might as well had been my crowns. I mean they went above and beyond expectations! I recommend that everyone in Clark county should go to gentle dental after the royal treatment that i was given. I am truly thank for the whole entire staff at Gentle Dental.
From the receptionist to the doctor that did my root canal on Lake Mead and Tenaya Way. Everyone seemed caring and like family and my results are above and beyond what I even thought they were going to be I feel amazing and my smile is amazing and I look forward to going back there just to keep a healthy smile thank you so much Gentle Dental you are the best! Dr.Sheik and Ms.Caprice and Elizabeth!!!!! You guy's are the best thank you very much.

Candace Grenier

Candace Grenier

πŸ‘ πŸ‘Ž 😐
Great Dentist Anxiety Relief Attentive

Caprice and Dr. Sheikh are the best! #1 in my book! They both helped me through my anxiety of going to the dentist and made me feel comfortable along with listening to all of my problems and concerns!

mikeg0702

mikeg0702

πŸ‘ πŸ‘Ž 😐
Excellent Service Great Staff

Everyone at Gentle Dental 3016 West Charleston is the best at what they do. I had the opportunity to go at the another branch. I like my Doctor so I am staying at the West Charleston branch.

Mia Shelton

Mia Shelton

πŸ‘ πŸ‘Ž 😐
Professional Painless Experience Attentive Staff Excellent Service

Dr. Sheikh is so authentic,personable, professional.Also Dr. Sheikh has made my dental experience painless with positive results and proud to have a healthy smile.Dr.'s assistant Caprice G. Is very attentive,thoughtful,patient, it's very clear she takes pride in her professionalism and enjoys her clients. Santiago is excellent, dealing with the front desk,a great representation of Gentle Dental. I have been to several dentists in Las Vegas. Gentle Dental staff goes over and beyond. πŸ’˜

Eleanore McGrue

Eleanore McGrue

πŸ‘ πŸ‘Ž 😐
Great Customer Service Clean Office Easy Booking

They are extremely amazing. Dr. Aman Sheikh took care of my son and cheered him on when he had to get his tooth pulled. Santiago always has great customer service when you speak to him. I appreciate the ease of booking appointments with them and their office is always clean!!!

Rochelle Reyes

Rochelle Reyes

πŸ‘ πŸ‘Ž 😐
Excellent Visit Friendly Staff Well-Run Clinic Highly Recommended

My visit was excellent! I was called to confirm my appointment, no delays the day of the appointment, and everyone was so friendly. A very well ran clinic. Made me feel welcomed. If only I could give 10 stars! Will recommend to my friends & family.

Hector Quiroz

Hector Quiroz

πŸ‘ πŸ‘Ž 😐
Aggressive Revenue Generation Poor Customer Service Unnecessary Reminders Overcharging Fluoride Pitching Freezing Office

Endless reminders via text call and email aren't necessary for mature professionals, but likely important to their business model. This business is aggressive in revenue generation. From endless waiting (never have customers) to the surprise doubling of the bill. They pitch fluoride harder than Nolan Ryans baseball, nice classy cancer causing upgrade. Remember, revenue comes first! One star for revenue gen, second star for not noticing when I walked out after hours waiting (they could have harassed me again). Office was FREEZING, so 110F outside feels nice. πŸ˜€

Nydia Wong

Nydia Wong

πŸ‘ πŸ‘Ž 😐
Good Service Dental Care

Been going for months to fix my teeth after getting my insurance back with culinary they’ve taken real good care of me! I’ve had extractions, crowns and fillers and I definitely feel more confident with my smile the staff always makes me feel like I’m in good hands would 100% recommend them.

Krystin Montgomery

Krystin Montgomery

πŸ‘ πŸ‘Ž 😐
Poor Service Overcharging Delayed Refund

This is truly ridiculous. 3 years ago, I wrote a 1 star review for this office...Now 3 years later, I'm writing another one. However, I wish I could rate them negative stars. The service is just as bad as it was 3 years ago, which is why I chose to go to another dental group for the work I needed done. 3 years ago, they charged me $272 for a consultation, which I thought was suppose to be only $70. After calling to complain, I was told I would receive a credit for $202 dollars. I never received it and I never heard anything back from them. Due to the lapsed time, I had forgotten about the credit. So a month ago, I received an email regarding this credit after 3 years..Smh!!! So I called to see about getting the credit refund to me because I do not want to use my credit for dental work especially after my experience with them (I would NEVER use them for my dental work). So I called 2 weeks ago, the lady informed me that have to submit the request to the corporate office for approval to issue the credit to my debit card. She stated that will take 3 days, in which she will call me back. So I waited a week and heard nothing. So I called them back. A gentleman told me that corporate had just received the request and they are still waiting for their approval. Smh. SO I waited another 4 days, which was this past Monday, another lady told me, they are still waiting for corporate. So today, which would make 2 weeks from my first phone call...I called this morning after being put in on hold for 20 mins, then call was lost. I call back for the phone to just ring and ring. On the 3rd callback, someone finally answered...for them to tell me that the corporate office sent out a check about a week ago (which I haven't recieved yet)!!! So now I'm waiting to see if it shows up because at this point, I feel like they are lying to me, especially since this credit should have been issued 3 years ago!! I tell you, I would not go to this office for any type of dental work even if they offered it for free!! This has been the worse experience EVER!!! Even after 3 years, the service did not get ANY better!!!!

Jaime Ruiz

Pleased with treatment at gentle dental.
Doctor and staff are professionals and is easy to see that they enjoy what they do.
Any questions or doubts were answered and I felt reassured and comfortable every time
I am enjoying my new teeth and also learned how to better take care of my oral hygiene
Highly recommend πŸ‘βœŒοΈ

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