Aspen Dental

They were very quick from front desk to checkout. Everyone was smiling and very humble. I highly enjoyed my dentist!! I made em laugh which made it sooo much better! The paste I get to use on my smile was recommended BY a staff! Highly recommend!

I went there for an emergency because my dentist was closed. Everyone was nice and helpful and took care of my oroblem until I could see my regular dentist.

I experienced very high level of professionalism from the receptionist to the technicians and dentists. The workers at Aspen Dental are very friendly and caring. Great place to take care of your dental needs.

I was VERY pleased with my consultation at Aspen Dental. The staff there were all very polite and understanding. I was relieved at how thorough and patient they were at explaining to me the complications I have with my teeth/gums and how they may approach the issues I may have physically, psychologically and financially. I was very impressed at how clean their offices are and of their up-to-date equipment. Although I have not yet been treated at this facility, I have full intentions on doing so and I will definitely recommend Aspen Dental to others in the future.

I'm not quite done with my treatment (dentures) and hoping things improve. One thing that concerns me is a lack of information. I have immediate dentures now, so I'm going in periodically for adjustments before getting my permament dentures. After the last time with soft reline they actually fit worse. Basically, there are things I haven't been able to eat since the last adjustment that I could the day before. I went in a week after and was told they could't do a thing about it. I would think another reline would be an option since that's exactly what they will be doing on my next visit. I wasn't even told what I can or cannot do with them. Or anything printed I could refer to later. I've not even gotten a reciept. So far, everything has been word of mouth. Now here's what really concerns me. I wasn't given an option on the dentures I would actually get. In fact, I wasn't even AWARE there was an option until after I went in for my immediate dentures. When I asked about that they explained I was getting the highest quality dentures they offer, and was perfectly fine when they brought up with 7 year warranty. Especially after being told the warranty would cover things such as being dropped or other accidents. Again, I've not been given paperwork. So now I find out the warranty only covers issues arising from a flaw in workmanship. Which oddly worded on the website. "Oops happen. So can denture breaks, cracks, and fractures..." That leads me to believe an "oops" on my part is covered. Companies don't typical point out there is a very real possibility their work is going to be subpar. Would a flaw in workmanship even go 7 years unnoticed. There's more likely to be an issue from normal wear and tear......which isn't covered. According to the website anyway. I've not seen an actual copy of the warranty. Regardless, what I, and the person that was with me, were told was dropping them is covered and doesn't seem to be the case. As I said, I've not gotten my permanent dutures yet and I'm hoping my experience gets better. But to be completely honest, if I hadn't paid in full I'd probably be going somewhere else. There are a LOT of red flags telling me I'll have issues in the future. Well.......CONTINUING to have issues in the future. So far, I've not been able to get a receipt, been given little information about what I've already had done or any instructions (verbal OR in writing), it appears I was told what the warrany covers it does not and the fit of the immediate dentures is WORSE after adjustment. It was getting more confortable which allowed me eat a wider variety of foods, many of which are now impossible to eat. I seriously doubt it, but if that's typical, or even a possibilty, I should already know that. It would be a part of all that information I've not gotten.

I really try to give people and businesses the benefit of the doubt. And it takes a LOT for me to complain, let alone take the time to write a review. In sitations like this I check the paperwork first to make sure I have a legitimate complaint. Again, no paperwork. So as usual, I start searching for answers online. Needless to say, I didn't find any useful information. However, I DID find other reviews, as well as other information that didn't ease my mind one bit. In fact, I found WAY more than enough ligitimate information to be even MORE concerned.

EDIT: Michelle, will do. I also have an upcoming appointment. I'm a bit strapped for time that's not scheduled. On top of this, I'm dealing with my mothers chemo appointments.

We had a very good experience. I called for an emergency appointment because all the local dentists in town either didn't call me back after I left messages or they were not accepting new patients. I had never been to Aspen before and was lucky to be able to get an appointment the same day. It's a half hour drive from here, but when you have a broken tooth and it has to come out right away, so be it...you drive. I found the establishment to be new, clean, comfortable and professionally run. Everyone was very courteous and friendly. The dentist was considerate and understanding. The tooth got pulled and since I am on disability and have no insurance, I was pleased with the low cost. They quoted me prices for additional work but didn't force it on me, nor did they use high pressure sales tactics. We were also lucky enough to get my wife seen today as well. She just walked in the door with me and was able to be seen. Very good service, great people and reasonable prices. Thank you all for what you were able to do for us!

Everyone is super nice and I know they have my best interests in hand

I was so nervous because my teeth are a mess and I am very embarrassed of them. Everyone there was so nice to me. From the person who checked me in, to the financial lady when I was leaving!! Not one person made me feel bad about my teeth. I am getting dentures there next week and I am no longer nervous about it. Everyone was amazing!!!! I would definitely recommend AspenDental!! Especially those who are nervous about going!!!!

Please note: This should be a zero star review. I went to Aspen Dental to setup a cleaning. I have Invisalign which makes my teeth sore sometimes. The girl in charge of doing my X-Rays came to get me and as we were walking towards the room where I would have them done, she just seemed like she wasn't very friendly. She literally opened the door and didn't say anything after that, kind of rude. Moving onto the X-Rays themselves: She was very rough and getting them done hurt the roof of my mouth and under my tongue. I have consistent neck and jaw pain so holding the mouthpiece for the x-rays was kind of painful. Once I was finished with those, I was moved to a different room. I was examined by the lady who did my x-rays and by an actual dental tech I believe. During the exam with the tech she performed what they called a "gum test". Which the lady called out numbers 1-5 repetitively. I've never had this test done before, and the apparent end result was somehow she said I have "a little gingivitis but no plaque". As I've mentioned already in this review, I have Invisalign and I take care of my teeth and trays non stop! From the time I wake up, till the time I go to sleep. Not to mention this "gum test" she did was basically, pushing on my gums with a metal dental hook that is used to scrape teeth with. She also stabbed my gums and because I bled that's how she determined I have gum disease???

If anyone is reading this, DO NOT GO HERE. I wanted a cleaning because I'm due for one, and because I have "gum disease" they want me to get special treatment for that before I can receive a cleaning. Correct me if I'm wrong but isn't that the patients decision on what kind of care they want esp. when they're paying out of pocket after insurance? It looks like previous reviewers have also had the same experience, what a shocker!!!!

The office was very nice as well as comfortable. I liked having a tv in my room. Everyone is super nice and helpful. Liz was professional and very helpful. She made an otherwise nerve racking time very comfortable. I will definitely tell my friends and family about the great experience I had at Aspen Dental on Bridgeport Hill. As far as I'm concerned, I have found my lifetime dental office. Thanks to all the staff at Aspen Dental. Keep up the good work.