Aspen Dental

The staff was very kind and courteous, the dentist did everything he could to make my experience the best it could be. I would recommend them In a heartbeat. Thank u so much. U have helped me greatly. Now I just have to hope/pray for a miracle to get the money to hopefully get the rest of the work I need done before my daughter's wedding in may. I don't want to a embarrassment to her on her special day. Thank u.

Went in with an absest tooth. They got me in early. All the people that worked there were very helpful and friendly from the front desk, the dental assistants, and the dentist. I would highly recommend Aspen Dental

Highly recommend Aspen dental in Lewiston, Idaho! I'm a very nervous patient when it comes to dental procedures. Dr Choe was so gentle, I didn't not only feel the needle, I had six fillings, and didn't feel a thing! Bianca (his assistant) is absolutely my favorite!! Jesse first cleaned my teeth, also wonderful! Natasha (front desk) greeted me with a beautiful smile, and Joelee (office manager) finished off my visit with if I had any questions, and a friendly smile. The entire staff was professional, but very down to earth. Again highly recommended.

I came in for the free consultation on my dentures. After a through exam, the dentist gave me his honest opinion and I appreciated his viewpoint and knowledge of my concerns. He treated me with respect - I am 87- and gave me several options for dental care. The assistant was also friendly and very helpful. The office atmosphere was relaxed and warm. I would recommend Aspen Dental to anyone.

Had a wonderful visit here today. I have to give a shout out to Dr. Rhett Baynes, hygienist Jessee, and PSR Amanda. They were so wonderful and kind, it helped calm my nerves. Amanda helped make everything super understandable for me (someone who's new to this stuff) when it came to the payment portion of the appointment. THANKS A LOT Aspen!!!

The team at Aspen Dental in Lewiston were absolutely amazing. Every single person I interacted with were kind and reassuring. Not one single person made me feel about about brushing incorrectly or not flossing enough like a lot of other dental offices do. The dental assistant (I wish I could remember her name) was the absolute sweetest person. She went above and beyond to check on me and talk with me while we waited for the hygienist, who was also super nice. She took the time to explain what she would rec commend and why going forward with my care. Overall, it was a great visit!

Long story short the staff is nice however they do try and get as much money out of you. I have had a great dental history and honestly the first thing the doctor said when he walked in the room was "so do you like this smile, because we could do BLANK, BLANK & BLANK" my smile isn't jacked up but they sure quoted me if they capped all my teeth how much that would be? Just becuse my teeth arent 100% white they wanted to cap them all, not appropriate in my book and $2000+.

Also when you first go in they ask what your insurance covers, mine covers two standard cleaning & 100% cost covered so of course they then offered me a special two day process that was going to cost me $700+. I have had standard cleanings for 25+ years and never one problem. But since they offered the more expensive option, they refused to give me the standard cleaning. I honestly feel that it was simply to get more money from me.

I ended going back home for a weekend and seeing my dentist there. I told them about my experience and they said I am just fine with my simple cleaning

I would one million percent get a quote elsewhere and choose a different company for dental needs.

I like fast service when I go to the dentist. Since this was our first visit, I expected it to take about an hour. I arrived at 7:00 a.m. (I do like the early time) however, by the time the x-rays, consult with hygienist, consult with the dentist, and the billing personnel, it was 9:00. (I came in to get a cleaning). That started at 9:00 and ended by 9:30. Thinking this was just because it was my first time there, I was really surprised when my husband had a second appointment the same day. He was supposed to be seen at 3:00 and he didn't get in until about 4:00. They found a second cavity to fill and didn't charge him, so that was also good. We will go back again as I don't want to find another dentist, but if time is a factor for you, this is NOT the place to go. If it is not, the dentist and all the personnel are friendly, knowledgeable, and professional. One last thing. While you wait there is a TV in each exam room, so that is another plus.

I would not recommend Aspen Dental to anyone! I had a tooth that became abscessed and was unsuccessful finding a dentist in Moscow, Idaho where I live who could get me in right away. My gums and the right side of my face had swollen up to where I couldn't eat, drink or sleep at night so I was trying to find a dentist who could see me as soon as possible. I was on the internet late one night and found the listing for Aspen Dental in Lewiston, Idaho which I was willing to go to since it's only about thirty miles from Moscow. I had left an internet message and got a call back from Judy who makes the appointments for Aspen Dental. She was extremely helpful and kind! After we discussed the issue I was having with the swelling in my face we both came to the conclusion that I would need to be on antibiotics before a dentist could work on me so Judy scheduled me for two weeks in the future and the next day I went to Quick Care and the doctor there put me on Clindamycin which is an antibiotic and gave me some pain killers to get me through until I could get to Aspen Dental. My first appointment was on July 6, 2017 and I met with four different people that day. One who took the x-rays, the person who did the financing, the hygienist and the dentist, Dr. Cho. After looking at my x-rays, Dr. Cho informed me that I needed over $8,000 worth of work on my teeth! Of course, my main concern at that time was getting my abscessed tooth extracted and Dr. Cho said he also saw a "suspicious" spot on my gums that should be checked out by their oral surgeon. I made an appointment for July 10, 2017 at 2:30 p.m. since I would be off work that afternoon to have both the oral check and the tooth extracted. On that day, I received a message in the morning from Aspen Dental saying they had changed my appointment to 4:00 p.m. and they wanted me to call the clinic to confirm that that time would work for me. I called and said that 4:00 p.m. would be fine since I was willing to do just about anything by then to get this tooth taken care of! I was leaving at about 3:00 p.m. to drive to Lewiston to be sure I was there in plenty of time for my appointment when I realized that another message had been left on my cell phone at 2:37 p.m. from Aspen Dental clinic asking why I hadn't made my 2:30 p.m. appointment! At this point, I was getting a bit confused so I called their office and told the person who answered the phone that I had an original appointment at 2:30 p.m., received a message that the appointment had been changed to 4:00 p.m. and then received a message asking why I wasn't at my 2:30 p.m. appointment. I asked if I actually did have an appointment at 4:00 p.m. and she said I did, but they could only do the oral check of my gums and would not have time to extract my abscessed tooth!?!? I told her that I had been dealing with this abscessed tooth for almost three weeks at this point and needed to have it out that day! I was then told that they could reschedule me for the next morning! Of course, I had to work so that wasn't going to work for me and I wasn't planning on driving twice to Lewiston to have the oral check and the tooth extracted when we had originally set it up to be done on the same day! So, I asked her to cancel my appointment and I did manage to find a wonderful dentist in Moscow to work with. I will not recommend Aspen Dental to anyone I know! I also am questioning the $8,000 in dental work Dr. Cho told me was necessary. I would recommend that anyone who is thinking of working with Aspen Dental who is told they need this much work to get a second opinion which is what I'm currently doing. After my experience with this clinic, I have a feeling they are trying to make big bucks off their clients and are not concerned about their care or comfort! All I can say is, BEWARE!!! If I could give zero stars I would, but to post this, I have to give at least one star.

I had a very positive experience with Aspen. The staff in the Lewiston, Id office were extremely professional, knowledgeable, and caring. I look forward to working with them on my treatment plan.