Aspen Dental

I called for a cleaning and an exam and expected to have to wait, but they were able to get me in the next day. I like that they do the exam and then tell you exactly what you will be paying before they do the work.

Dr. Ruiz and Staff from the front desk all the way throughout are amazing! I had to have a tooth extracted and could not ask for better service. I was made comfortable before during and afterwards. I had a bad experience with ANOTHER dentist years ago.. and Well was scared to go back. But Dr Ruiz and the staff are remarkable. Can not say enough of their compassion and understanding. I will use them for any other dental work I need.. Thank you Dr. Ruiz and Aspen Dental staff.

First I will say that I'm NOT a big fan of dental visits ! I had put off going to the dentist for way longer than I should have after I didn't have dental insurance any longer, so I finally made myself get onto Aspen Dental's web site and set my first appointment, I liked the sound of FREE exam and X-rays to new patience promotion.
When I walked in, it was a clean,bright and comfortable feeling, with friendly faces and smiles from all the Aspen workers!
I was greeted, I signed in and sat down in the waiting area,I was called in within 5 minutes to start my X-rays and then onto the exam, all the young ladies are VERY professional and communicated to me the whole time what was happening and why they were doing the "process".
They are AWESOME at making sure you are COMFORTABLE & PAIN FREE!
I could go on and on, but I think you have the idea that I HIGHLY RECOMMEND Aspen Dental of Lewiston Idaho!!
I want to thank Dr. Ruiz and especially Nichole and all the people of Aspen Dental who helped me!!
Thank you - Dan Jimenez

Wow, I was excited when I saw on line I could have my teeth cleaned for $70! My experience was professional in all respects, X rays, exams ect. Then they take you into a financial advisors office where they up front explain the costs.. well it wasn't the $70 it was $357 for teeth cleaning! So needless to say I left without my teeth cleaning. The good thing is they didn't charge for the x-rays or exams.

I had to have all of my upper teeth extracted and a denture made. I was on time limits due to work and I couldn’t have asked for better service. From doing what they could to make sure I had my dentures ready to go to the care I’ve received in general. The bite was way off when I first put it in and the lab tech was the sweetest man ever. If you’re going to get dentures this is definitely the place to go.

Went into their office and had x-ray & exam. At first was blown away by what the cost would be for pulling teeth & dentures. I will admit my mouth was in bad shape. Well a few weeks later they agreed to pull 13 teeth and deliver basic immediate dentures for $1600. My first estimate was over $8400. I'm on social security and live on a $1000 a month. So yes at first was very sceptical. These people want to help you. As you can see the 1st estimate was over $8000. Would strongly recommend Aspen. By the way their staff is 1st class.

I only like the idea they were anxious to get me in. I knew I needed a tooth pulled and knew also that they advertise how helpful and affordable they were for dentures. Which I knew that at this point I needed these too. So I go through an exam which I was told since I was disabled and on social security. This was free to me. Well its free to everyone. So not a big plus as ut sounded. But good for everyone. That went as expected. And I was told I need dentures. So then you talk to financial personnel. And at this point it all sounds good, until they find out what you gross as far as income. So thinking that then knowing what you make and that your on a fixed income. They will be helpful and reasonable. Well not the case at all. So almost what you make grossly for two years is what your dentures will cost! Wow not what they advertise at all. Infact they have me the highest I have ever been quoted.
So that got put on the side. And we went about removing two teeth. Which I paid for, and that alone was ridiculous. I've had teeth pulled many times and never paid that much. Infact it was almost twice as much per tooth as it was. From a neighboring dentist just a few months earlier. Then I had to sign consent which after reading really put me in a uneasy feeling due to the release from any responsibility of any kind that may happen. I signed knowing I needed it done now. Then came the tooth pulling which turned into a nightmare almost. One tooth came out pretty much normal. But the second was not fun. Not only did they break the tooth off and I caught it in the back of my throat. But then to remove the rest. Which I personally don't know if that was completely done. But my mouth and head went through hell. And while this is going on I was thinking of the form I had to sign. So they could of kicked me.out the door then but didn't do so. Thank God. But yeah my mouth and gums were more than violated let alone the black and blue eye and part of the face the next morning.
So if you go there I wish you luck. They aren't what they present themselves as. And exspecially when you are disabled and the economy is the way it is. 50000.00 dollars is not reasonable for dentures at all. No matter what kind they are. Almost 9000 for just plain plates. And im sure that's a piece too. Cause they're talking between 15000 to 25000 each!

Avoid avoid avoid! The front and business staff is beyond rude and disrespectful! They will treat you like a 5 year old and lie to your face! Then they will double book appointments, have you sitting in exam chairs for hours on end before even being seen(while coming in to make snide comments if you stand up to stretch your legs). Then they have the nerve to fudge their records to make it appear that drs preformed procedures when it was in fact nursing staff. And they wonder why YouTube is full of review videos complaining about their service and warning people to stay away?! I don't know if this is an isolated incident with this location only, but I am seriously wishing I had shopped around before choosing them. Now I have no choice but to ride it out. Btw, I did buy everything I thought I would need after 2 full months of extensive research and being assured by these people I would be given certain things. They didn't follow through. I however did. Satisfaction guaranteed, my foot! 👎👎

Such a friendly, professional place. I walked in on Wednesday to make an appointment for a regular check-up and cleaning. They were able to get me in the next day. I had a great experience from start to finish. I'd highly recommend them.

In 2017,, I needed help, went and saw those people, that was working there... they wouldn't listen to me... told them I was a full diabetic, they didn't care.. trying get me to get loan for 6000. Dollars... i ran away... now, in 2020, good friend of my, told me. That there was new crew, working there... so I made appointment...guess, what.??? I , was so, happy that I did...enjoy, tears of happiness, all of them made me feel, good. Happy about all of it.. so, I was so, happy I payed in cash... going to all my appointments... so, I will always, call them first, they welcome me, with kindness, a smile, first time, for me in years... God bless, you for having, the perfect team, together, in one place, for all of us, in Lewiston Idaho.... I will return, every time.. for my new dentist, and team... have a good day, bless that new team, in Lewiston Idaho, from one lauralee Mitchell....