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Review of Oak Mountain Dental

Oak Mountain Dental: Providing Comprehensive Dental Care with a Personal Touch

If you're looking for a dental office that provides quality care in a comfortable and welcoming environment, Oak Mountain Dental is the place to go. Located at 135 Warren Ave, Pocatello, ID 83201, this dental practice offers a wide range of services, including preventive care, restorative treatments, cosmetic dentistry, and emergency care.

At Oak Mountain Dental, patients can expect to receive personalized attention from a team of experienced and friendly dental professionals. The office is open Monday through Friday, with extended hours on weekdays to accommodate busy schedules. The practice also accepts most insurance plans and offers flexible financing options to help patients manage their dental expenses.

Patients rave about the exceptional care they receive at Oak Mountain Dental. Many appreciate the gentle touch of the hygienists during cleanings, while others praise the dentists for their thoroughness and attention to detail. Patients also appreciate the warm and welcoming atmosphere of the office, which helps to put them at ease during their visits.

While most patients have positive experiences at Oak Mountain Dental, there have been a few negative reviews. Some patients have complained about billing issues or rude staff members. However, these complaints are few and far between, and the vast majority of patients have nothing but good things to say about the practice.

If you're in need of dental care in Pocatello, ID, Oak Mountain Dental is an excellent choice. With a team of caring professionals, a wide range of services, and a commitment to patient satisfaction, this dental practice is sure to exceed your expectations.

Oak Mountain Dental Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shawna Newman

Shawna Newman

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Great Service Friendly Staff Short Wait Time

I absolutely love Dr. Richards at Oak Mountain Dental. Everyone is always so nice and the technicians always have the best attitude. Everyone is super friendly and there is almost never a wait time. I drive nearly an hour because this dental office is so great!

Rickey Frandsen

Rickey Frandsen

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Great Job Impressed New Equipment Quick Service

I just had to get a crown put on one of my teeth, Dr. Jake Richards did a great job. I was really impressed with the new crown making equipment and scanner. My new tooth fit perfectly and looks great, and it did not take long to have it made while I waited. (About 15 minutes).

Kris Gessell

Kris Gessell

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Friendly Hygienists Helpful Dentists

I have been going to Oak Mountain dental for about a year and a half. I have had a positive experience at all my appointments. The hygienists have been very friendly and do a great job cleaning my teeth and answering any question I have. The dentists I've seen have been very helpful and great to work with.

Allison Morris

Allison Morris

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Great Service Knowledgeable Staff

Oak Mountain Dental is top notch! I have a lot of issues, from health problems causing more trouble for my teeth to extreme sensitivity, and they always do whatever they can to make me feel comfortable. They never shame me, and are always kind. They are efficient and do great work and are very knowledgeable about products they have in office and out. Best dentist in Pocatello!

William Simmons

William Simmons

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Rude Front Office Poor Customer Service

I have been going to this office ever since I was a child. Now as an adult, who works busy hours and has 3 children at home to take of, my schedule changed a lot. The front office woman was extremely rude to me whenever I made my appointments. I ended up calling her on my lunch break to let them know I can’t make it and the front office lady started raising her voice and was legit mad. She started calling me names and was not letting me get a word in to explain why I can’t make it. As soon as I was able to talk, she hung up on me. Every single time when I’ve had to deal with her via. In person, or over the phone, she was still rude and made me and my kids feel like we were bothering her. After that phone call on my lunch break where she hung up on me, I finally decided to switch dentists for myself and my 3 kids and we couldn’t be happier now that we’ve switched. I highly don’t recommend coming here. The actual dentist is a good guy and his dental care is amazing, but it’s sad that the front office lady was horrible to me and my kids to the point that it ruined my experiences there. I had been dealing with her for years and I just finally reached the point where I was done with this dental office.

Deana England

Deana England

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Compassionate Care Great Follow-up Care Highly Recommend

Oak Mountain Dental provides wonderful, compassionate care. I have been going to them for 4 years and have had crowns, cleaning, and broken teeth. They have cared for me and my needs as soon as possible and we’re great with follow-up care. Highly recommend this dental office for all your dental needs!

Beth Hill

Beth Hill

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Great Service Comfortable Environment Professional Staff Recommend

I absolutely love going to Oak Mountain Dental!! I never thought I'd actually look forward to going to the dentist, but it's true. I've been there 3 times and each time every employee has been amazingly kind. They help me feel comfortable and not as nervous. My teeth look and feel wonderful afterwards. The office is clean, beautifully decorated, and is open later several times a month just to accommodate work schedules. They aren't pushy about additional services, but do offer cool things like custom- fitted night guards to prevent grinding of teeth and Invisalign, which is an alternative to braces. I would definitely recommend Oak Mountain Dental to everyone because you'll leave with a big smile !! : )

Shylah Glenn

Shylah Glenn

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Great Service Friendly Staff Highly Recommended

Madison did a great job cleaning my teeth and was so gentle with my sensitive gums! She was great to talk with and walked me through everything! Dr. Driscoll was so kind and introduced himself to me and had Madison show me my x-rays. Highly would recommend their practice!

Sara Evans

Sara Evans

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Great Service Helpful Staff Overcoming Anxiety

I have severe anxiety when it comes to dental offices. These guys have been amazing. They are never dismissive and are more than happy to hear your concerns and help find a solution. I have my smile back thanks to the people at Oak Mountain Dental

Jessica Greaves

Jessica Greaves

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Efficient Staff Courteous Staff No Wait Time Good Appointments

I moved to this office with Dr. Call. But since being here I have seen the other doctors too and have zero complaints. The staff is efficient and courteous. And I've never not had someone smiling the whole time I'm there. There is hardly ever a wait and hold true to their appointments. I'm not big on going to the dentist, but since I have to keep going, I will continue to choose Oak Mountain Dental.

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