Review of Family Dental Associates
Family Dental Associates: Quality Dental Care for the Whole Family
Family Dental Associates is a dental practice located in Louisville, Kentucky that provides a range of dental services to patients of all ages. The practice offers general dentistry services, cosmetic dentistry services, and teeth whitening services. The practice is open Monday through Friday, and patients can schedule appointments by calling the office or using the online booking system.
The dentists and staff at Family Dental Associates are known for their friendly and welcoming demeanor. Patients appreciate the personalized care they receive and the attention to detail that the staff provides. The practice is equipped with the latest dental technology, which allows the dentists to provide high-quality care to their patients.
Patients who have visited Family Dental Associates have left positive reviews, praising the staff for their professionalism and expertise. Many patients have noted that they appreciate the care they receive and the attention to detail that the staff provides. Patients have also noted that the practice is clean and well-maintained, and that the dentists and staff are knowledgeable and friendly.
Overall, Family Dental Associates is a great choice for anyone looking for quality dental care in Louisville. The practice offers a range of services to patients of all ages, and the dentists and staff are known for their friendly and welcoming demeanor. Patients can feel confident that they will receive personalized care and attention to detail when they visit Family Dental Associates.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Robin Winkfield
Doctors and hygienist are wonderful. Never had an issue for over 20 years. I switch insurance and the issues begin. Apparently, my insurance wasn't billed correctly and I receive a huge bill. Was expected to pay it right away. I wasn't able to do so and told billing would pay it over time. Each time my family would go in for a service, I would chip away at the bill. However, JESSICA who initially screwed up the insurance piece and didn't take responsibility for it, would threaten me each visit with action. It wasnt until recently, I discovered she was threatening my young adult child who has nothing to do with paying the bill. This was not okay. SO, because of this one rude employee, we switched dentist. I have never witnessed such rude and unprofessional conduct by an employee. Also, when we went in to sign our release documents, she stood in the corner and glared at me and my child. I had never mentioned this to management and never intented to do so, but when I found out she was going after my child, it weighed on me differently. Shame on you Ms. Jessica! I hope no one has to experience her rudeness like we did. BTW the bill you sent to the collection agency has been resolved!!!
Eureka Robey
I always love my experience each time I visit this dental office. The staffs are very friendlyand professional , and the service they give you is absolutely effecient and highly recommended.
Pamela Upshur
Just want to thank Dr. Mary Herrick for giving me my smile back! I recently got a bridge to replace teeth in front; and absolutely love the way they look. I've been going to Family Dental Associates for over 10 years. Dr. Herrick is always kind and in good spirits. She always seems happy to see me; and I know she is not pretending. You can see in her eyes that she really cares about the well-being of her patients. Dr. Herrick has gentle eyes as well as gentle hands. If I could give 10 stars for this review, I would. The office is ran efficiently and I'm never waiting long to be seen. This dentistry is highly recommended by me.The whole staff is super friendly. I also want to also give a special thanks to Kourtney! She's really sweet. Thanks you Kourtney. You are the best!
Donna Dunn
Friendly and welcoming staff! So appreciative they were able to get me in so quickly.
Victoria Y.
I have been going here for years, since I was a child. This is a great dental office, the entire staff is very friendly and like family. They do a great job! 10/10 recommend.
Stephany Allen
The staff is amazing here! Everyone is always so nice! I have had a lot of work done on my teeth and they have done an amazing job. I can not thank them enough!
Brian Osborne
Starting going there because we lived a few miles away. We now live 25 miles away, and I still go there. They’re always very friendly, personable, and professional. And almost more importantly, appointments are always on time. The dentists are very thorough, and the hygienists do a great job.
donna scheler
Everyone in the office is very friendly and very helpful. I had an emergency with one of my teeth, and for anyone that has experienced excruciating pain, you know how emergent that is. Dr Herrick and her staff were very accommodating and compassionate. I have been a patient in this office for over 50 years, you could not ask for a better team from the front desk to your doctor- all exceptional! Thank you so much for all you do.
Charles Fortin
Very courteous, informative and efficient in consultation. Easy to talk to and eager to answer questions.
Mike Farmer
I have been going to Family Dental Associates for 30 years. The staff are very friendly, and the doctors are knowledgeable and professional. Highly recommend!