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Review of Shadow Mountain Dental Group and Orthodontics

Shadow Mountain Dental Group and Orthodontics:

Shadow Mountain Dental Group and Orthodontics is a dental clinic located in Las Vegas, Nevada. They offer a range of dental services including cosmetic dentistry, oral surgery, orthodontics, teeth whitening, and dental hygiene. The clinic is open seven days a week, with extended hours on weekdays to accommodate busy schedules.

The clinic has state-of-the-art equipment and technology, including the latest in dental imaging and diagnostic tools. The staff is friendly and professional, with a focus on patient comfort and satisfaction.

While some negative reviews have been left by customers, most of the reviews are positive, with many customers praising the staff and the quality of care they received. Some customers specifically mentioned the exceptional service provided by hygienist Vanessa, and others praised the professionalism and friendliness of Dr. Brown and his assistant, Josh.

Overall, Shadow Mountain Dental Group and Orthodontics is a reputable dental clinic that offers a range of services and has a friendly and professional staff.

Amenities

  • Wheelchair-accessible washroom
  • Has online care

Shadow Mountain Dental Group and Orthodontics Reviews - 200

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jazmin Perez

The experience was very nice very clean the assissants Ashley and Cindy very nice and they show they care for their patients. Brandon very helpful overall no bad experience here! Recommand it! Dr. Nguyen one of the nicest dentist i have ever experience! Would come back here again for sure!

Paula Wynn

Dr. Brown and Toree were wonderful keeping me calm and out of pain

stacy mack

Been coming here for three years and have always had a positive experience. The staff is friendly, patient and take time to explain procedures. The dentist called to check in after my procedure and followed up to see how my after care was going.

Jeremy Whitley

Excellent customer service, wait time, and great staff. Dr. Leake was very professional and helped restore my smile after I went in for two chipped teeth. I want to thank Dr. Leake and the staff for giving me my smile back. I also want to give a huge thanks to Arielle Morales for doing my cleaning, not only was she very professional but she was very funny and made the whole experience painless and quick! Overall I couldn't recommend their service anymore than a 5 star otherwise I would, please go and check out this office!!

Amber Matz

Love Shadow Mountain Dental! My hygienist, Vanessa, and all of the staff are so friendly, professional, and accommodating. They take every insurance, offer online check in, and have regular community outreach programs. I’ve had major dental work done on the same day!

Ryan Boutin

I came here for an emergency crown as my regular dentist couldn't get me in until a week out. The staff here are so friendly and professional, and make sure they do everything they can to keep you out of pain. Very neat and clean office too. Highly recommend.

Jennifer Spangler

I got a random email thanking me for scheduling an appointment. That I never scheduled. So I called to see what was going on, they told me "oh yeah that is a Tentative appointment, so you can call us to schedule. "
So I go ahead and schedule an appointment for a Saturday since I was already on the phone with them.
I get to the office on the date and time of my scheduled appointment to a locked and closed office.
I call and after being on hold for over 5 minutes finally get through to someone who tells me "oh the office is closed today. And it looks like your appointment was canceled".
I got no phone call or email saying my appointment was canceled!
I have never had a bad experience here before now.
Now I am debating if I even want to bother making another appointment with them. With the Horrible customer service they now have

Gloria Fernandez

Great service, Dr Brown and his staff are awesome.

Thomas Bathe

Ashley has helped me my last two visits and is doing an incredible job! She is a true professional and has a great attitude and personality! True pleasure to be around each time!

Nathan Hill

I had the pleasure of attending my appt on May 25, @ 10:00am with Mrs. Arielle Morales (Hygienist). This is the 2nd appt with her which I requested, because I was so impressed with her positive energy and a willing smile even with the masks during my 1st appt..
During my l appointments with her for my cleaning, I was impressed with her positive and courteous attitude. She is cordial but very professional and pays attention to detail as she goes about providing the services of this visit. She started my appt within a few minutes of my scheduled time and it was a smooth and continuous process until she completed within a reasonable amount of time,
She is a "Rock Star" in my book and I appreciate her efforts and "Can Do" attitude, Thanks !
Nathan Hill

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