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4.3

200 reviews

Review of Monarch Dental & Orthodontics

Monarch Dental & Orthodontics:

Monarch Dental & Orthodontics is a dental clinic located in El Paso, Texas. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. The clinic is open from Monday to Friday from 8:00 am to 5:00 pm. The clinic is closed on weekends.

The clinic has a team of experienced and friendly dentists who provide personalized care to their patients. The staff is knowledgeable and efficient and is always ready to help patients with their dental needs. The clinic has state-of-the-art equipment and uses the latest technology to provide high-quality dental care to its patients.

Monarch Dental & Orthodontics has received positive reviews from its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and efficiency. Patients have also praised the clinic's dentists for their expertise and for taking the time to explain the treatment options to them.

However, some patients have complained about the waiting time and the outdated equipment at the clinic. Some patients have also complained about the high cost of the dental procedures.

In conclusion, Monarch Dental & Orthodontics is a reliable dental clinic that provides high-quality dental care to its patients. The clinic has a team of experienced and friendly dentists who provide personalized care to their patients. However, patients should be prepared for the high cost of the dental procedures and the possibility of long waiting times.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Monarch Dental & Orthodontics Reviews - 200

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alex M

Before the current situation the attention was great and they get you in on time.
Currently they scan your temp at the door, then you can wait in the office, which had enough space to keep the 6ft separation or un your car. They're asking anyone else to wait outside for you. And still the waiting time as acceptable and pretty fast.
Everybody is wearing masks, and of course you have to wear it as long as you're waiting. The only thing I'm not ok with is that they ask for $10 extra because of the pandemic. Which should not be happening, the level of cleaning at this type of businesses should be the same with or without pandemic.
I would even understand $1, but not $10. And that's why it has 4 stars.

Raul Rodriguez

I don’t understand the good reviews of this place. Went to get a check up and my teeth clean. I got a bunch of exrays and after that the made me an estimate for deep cleaning and two cavities. $3000 dispite my insurence cover two cleanings a year. They refused to clean my teeth. This place is a joke. They just want your money. They don’t care about what you want. I just went somewhere else and they did a fantastic job!!!

Edward Torrez

Dr. Siddiqui is thorough and honest in explaining all the options available! Dr. Siddiqui performed some very intense procedures on me. I was amazed how little pain I've had afterwards. This is a very good sign of a great dentist. His assistants were very professional and knowledgeable. The office staff were very professional and helpful. They provided every possible option available for financing your procedure which your insurance didn't cover.

ISLANDGIRL808

Just had my first office visit at Monarch and saw dr. Siddiqui. I was very impressed with him and his staff! Everyone was very friendly and he is very knowable about teeth! I was going to another dentist in town but now I will be switching to Monarch Dental!

Velia Frederick

Monarch has made a huge improvement from three years ago today! They've always been courteous and helpful when you call them for an appointment or other dental needs. This is my view from three years ago. I gave it a second try and it's working out. Thank you Monarch West side El Paso!

Brenda Chavira

Hi i would like to know if u guys accept dental quest as insurance

Miguel M

"We probably tried to call you." That's what the receptionists told me at the front desk. Maybe I got the short end of the stick since I saw so many good reviews on here but I had an appointment at 8am, which I had to wake up at 6am so I can be there on time, and when I showed up I was told the dentist was out for the week and they "probably tried to call me." So I checked my phone just to see if I was at fault but to my disappointment I did not receive any phone calls from them in regards to rescheduling my appointment (which I had scheduled a week in advance!). I don't know, I'll "probably" go in for the rescheduled appointment.

Joseph Sanchez

awful billing service. Please please please avoid Valerie. They'll cash your insurance payment and then come back to you a year later to ask for more money. They don't know how to properly bill insurance. When you give them your primary and dental insurance, they somehow can't understand they need to bill primary first and then the dental. But apparently she's been doing it forever. Just easier to avoid them.

stevo guerra

Very very professional office, everyone in the staff are more than friendly, and make you seem like a friend insted of a patient. I didn't even wait for more than 10 minutes to be seen unlike other offices. I would recommend monarc dentsl to ANYONE that needs a professional dentist. Not just a Walmart dentist if you know what I mean. For those who don't, instead of a clinic that "everyone goes to." Where they are too big to handle the load A+ round of applause.

Norma Taha

Great service !!!
As new patient the first impression that was given ... in my perspective was welcoming, friendly, and enthusiastic visit.
I thank you for your great service and for the attention that was received.
Special thanks to Doctor Omar for the undivided attention towards my children.
Will see you again.

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Monarch Dental & Orthodontics Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday
  • Sunday