Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care in Lubbock, Texas
Aspen Dental is a dental care center located in Lubbock, Texas. The center provides a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The center is open from Monday to Friday, with extended hours on Monday from 8:00 am to 6:00 pm and Tuesday to Thursday from 7:00 am to 5:00 pm. On Friday, the center closes at 12:00 pm.
The center's location is easily accessible, and the staff is friendly and professional. Patients are treated with respect and care, and the staff goes out of their way to make patients feel comfortable and informed about their dental procedures. The center has received numerous positive reviews from patients who have praised the staff's professionalism, friendliness, and excellent service.
Aspen Dental's services are affordable, and the center offers financing options to help patients manage the cost of their dental care. Patients can schedule appointments online or by phone, and the center accepts most insurance plans. The center also offers a range of dental products, including toothbrushes, toothpaste, and mouthwash, to help patients maintain good oral hygiene.
Overall, Aspen Dental is an excellent choice for anyone looking for comprehensive dental care in Lubbock, Texas. The center's friendly staff, affordable prices, and excellent service make it a top choice for patients of all ages.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Jared Howard
I have been watching these reviews and It seems that the 5 star reviews are mostly latino girls. I agree with the worst of reviews here. The disrespectful ,inexperienced and unprofessional latino doctor and her little girl staff are exactly as the worst reviews stated.
This office extracted teeth that shouldn't have been and it's cost me 15.000.00.
I won't continue but if you know what's good for you and your expenses,You won't visit this establishment.
Darrell Durham
I'm new to lubbock.and starting my life over again after being married for 24 years.aspen dental is making that happen.and soon will have reason to smile again. Jacqueline was very professional at doing my exrays and couldn't be more friendlier and Dr Williams thumbs up buddy you explained everything where I could understand.after my accident I find things difficult to understand thank you. If your needing any dental I'm confident the friendly staff at Aspen dental will leave you smiling
David Thompson
Dr. Park was amazing I got a wisdom tooth extracted and she was absolutely awesome I didn't feel no pain and I felt very comfortable the stuff was friendly and the dental assistant Jane was very comforting
All I can say is I'm not going to any other dentistry if it's not Aspen dental
Larry Steward
No greeting, good morning for some,but not all!! Not friendly. Why spend that much money ,when you can't tell if they even appreciate your business!
Frances Shephard
I had a great experience. Everyone was great from the receptionist, the young man who assisted me, the doctor, and dental hygienist. I couldn’t have imagined such great service. Thanks and may God bless all of you.
Annie Elizabeth Cedars
Had all teeth pulled top and bottom took 4 hours due to the male dentist leaving the room after pulling top right half to tend to another patient. Both dentist and assistant left me in room alone with salava and blood building up nearly choking and me not able to properly relieve build up due to entire face numb. He comes back in after about 20-30 minutes and has to shot my mouth full of shots again does top left and they both repeat the leaving process and shot process when they return. Comes in does bottom left repeats leaving process and shot process. Comes in bottom right repeat of both processes. It took my 3 weeks to fully feel my face and palate. If that's not bad enough he left a wisdom tooth in my mouth. Made appointment to have removed waited almost 2 hours after my appointment time to be told its a long wait due to understaffed and over booking so I made another appointment waited another 2+ hours after initial appointment time to be seen and had to pay an additional $86 after almost $7000 paid by my insurance and a credit card. DO NOT USE THESE PEOPLE. WOULDN'T RECOMMEND MY WORST ENEMY.
Nina Silvas
The receptionist was very polite. Also the technician I was so pleased with the way she took the x-rays and was so polite the doctor with this the cleaning of the teeth came in he was very nice and gentle very good explaining everything Dr. Explained everything to me so I knew what I needed. The financial lady was so helpful . I'm so thankful I found Aspen Dental . I would highly recommend it to anyone.
Nicolette Paredez
The entire staff was very welcoming and sweet. Very kind and I loved my dentist! He talked me through everything, made me feel very comfortable, and I could tell he really wanted to help me.
Casandra L
Now for two appointments in a row, I confirmed with an email, and then when it’s time for my appointment they said I needed to verbally confirm with a phone call they send out the day before. BOTH times I checked my call history and I had absolutely ZERO phone calls from them. So whoever is supposed to be sending out phone calls for the confirmation, or whatever system they have set up for that, is not working properly and it’s super unprofessional. I already had to wait a very long time from my first rescheduled appointment. Now I’m waiting again to hear back again about a reschedule on the reschedule, because they did NOT call me. Also, what is even the point of confirming on an email I receive if they don’t use it at all. It’s very frustrating. My tooth pain is getting worse and worse just waiting on someone to do their job correctly. The girl on the phone was nice and professional even though I was upset, but that’s about the only good thing I can say about this place until I can actually get in to be seen at an appointment like I should’ve been over a month ago
tammy Ginn
It's been 3 weeks and still not done. Seems to be taking longer than it should, but it's been a long time since I've been to a dentist and they keep having me come back to continue my treatment plan. Hopefully we will be happy when we're done. They say they will keep working until we are. Stay tuned...