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Review of Aspen Dental
Aspen Dental:
Aspen Dental is a dental care center located in Killeen, Texas. The center offers a range of dental services, including cosmetic dentistry, pediatric dentistry, and emergency dental services. The center is open from Monday to Saturday, with varying hours of operation.
The staff at Aspen Dental is professional, knowledgeable, and friendly. They make every effort to ensure that patients feel comfortable and at ease during their visit. The center has received positive reviews from many patients who have praised the staff for their caring and compassionate approach to dental care.
The center offers a range of services, including routine cleanings, fillings, extractions, and denture care. They also offer cosmetic dentistry services such as teeth whitening and veneers. The center uses the latest technology and equipment to ensure that patients receive the best possible care.
While some patients have expressed concerns about the cost of services, many have found the prices to be reasonable and fair. The center accepts most insurance plans and offers financing options for those who need it.
Overall, Aspen Dental is a reliable and trustworthy dental care center that provides quality care to its patients. The staff is friendly and professional, and the center offers a range of services to meet the needs of its patients.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Debby Weaver
The place was clean and bright and the staff were cheerful and helpful. There was a glitch at first with my having to be assigned there from another dentist but that was easily taken care of. The xrays went quickly and the first dentist that I saw was wonderful very caring and she knew exactly what I needed. When she brought in the second dentist, who would be working with the oral surgeon, he was very nice and pleasant and seem to know exactly what he was doing and what I needed. The young lady that I went to for the financial part was sympathetic and helpful as much as she could be, but I think $17,000 and that was my share with insurance, is just ridiculous. I understand 5 posts for snap in dentures, the oral surgery, the bone grafts and everything cost money but my new car cost that much!
Everyone here was just wonderful it's just the pricing is ridiculously outrageous. I'll not be getting my implants for quite some time now. If I still had my regular teeth and they needed to be cared for, I'd be in here in a minute.
Jim Kiser
My experience there was great. The dentist, Dr. Webster, was very efficient, informative and friendly. Alyssa and Amber completed the team for my appointment, providing top notch dental assistant and scheduling services. Both of them were efficient and really friendly. My procedure went flawlessly, and Dr Webster gave me lots of treatment and scheduling options. They have lots of financing options. Every category of my experience rated a 5-star.
Rick Myers
I just had my first experience at Aspen Dental and I must say, I was extremely pleased with the entire staff. Dr. Phen was excellent and his nursing/assisting staff were very pleasing and professional and seemed to really care about how I was doing throughout the visit. The hygienist was the most gentle I have experienced as long as I can remember.
We clearly picked the right group to try as our new dentist here in Texas. It was a pleasant experience from start to finish, which I never thought I would say about any dentist. Chris, the Office Manager, did a great job of explaining our expenses and answering questions when checking out.
My only note (of minimal concern) is the way they took my blood pressure. It was done with a cup on the wrist, which read 20 points above any readings in my history. I don't think this method is accurate.
Thanks for the great experience (did I actually say that about a dentist visit?)
Wendy Dalton
Prior to last appointment I have not had any issues with Aspen. I had to cancel an appointment in December due to a death in the family, my appointment was rescheduled for 1/18/21 at 3:00.They sent me a email verification for that date and time. I showed up at 2:30. The office was closed. So I went into my email and found they sent another email the day before at 11:19 for my appointment and all it said was see you at 11:00. There was no other form of communication from them. I called while in the parking lot and left a message and still have not heard back from anyone and it’s the 21st. No one even called to see why I may have missed my appointment. I believe I will look for another dental office. I care for my elderly mother in law with dementia and do not have time to deal with mistakes like these.
Shanna Leatherman
Dr Rodriguez and her assistant Keesha were awesome! I had 8 teeth extracted; some simple and some surgically. The procedure took about
2-1/2 hours and I remained extremely comfortable experiencing no pain at all!! I highly recommend Aspen dental to everyone! Thank you Dr Rodriguez for your patience, professionalism and most certainly making me at ease during the entire procedure.
Sista Soulja
Was told to come in for a broken tooth and got X-rays but Dr did not have time to pull my tooth!! Over 300$ bill and still don’t have prescriptions for antibiotics!! I cannot afford Aspen Dental!! Waste of my time going there!!
Tayna Burton
The front desk personnel was garbage, but my dental hygienist that cleaned my teeth was awesome! The front desk personnel didn't greet me, they didn't acknowledge me when I came in and signed in for my appointment. I had to approach the front desk personnel twice to find out why it was 10 mintues past my appointment time no one addressed me or the issue. One of the front desk personnel told me that she guess they are cleaning the room and will come and get me when their done. They were just rude, unprofessional, and unconcerned about me patiently waiting for my appointment. I have been a patient of Aspen Dental for 3 years and this is the absolute worst front desk personnel that I've experienced with Aspen.
Nawassa Elpers
Very pleasant stuff and clean and polite I would recommend it to my friends 😊
Mariel Grimes
I have been to a few Dentists in my life. But I have never felt so comfy as I did at this Aspen Dental Clinic. From the day I walked in the door until I left there was always a friendly smile on everyone's face. Amazing customer service.
heather booth
I went in on an emergency appointment. All of the staff we're very friendly and welcoming. When I told them about my time crunch, they did everything they could to get my teeth done fast. Within 24 hrs, I was back to get my teeth pulled and get my dentures put in. They were so very kind to me and my daughter. I will tell everyone about them. My teeth look great now.