Vista Ridge Family Dentistry
Review of Vista Ridge Family Dentistry
Vista Ridge Family Dentistry:
Vista Ridge Family Dentistry is a dental clinic located in Cedar Park, Texas. The clinic offers a range of dental services including cosmetic dentistry, pediatric dentistry, teeth whitening, and more. The clinic is open from Monday to Friday from 7:00 AM to 3:00 PM and on Tuesdays and Wednesdays from 10:00 AM to 6:00 PM. The clinic is closed on Saturdays and Sundays.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff. They have also appreciated the clinic's cleanliness and the range of services offered. However, some customers have expressed dissatisfaction with the clinic's billing practices. They have claimed that the clinic overcharged them and engaged in fraudulent practices. Some customers have also criticized the clinic for not disclosing in-network or insurance contract price agreements and for automatically including optional charges without explaining them to the customers.
Despite the mixed reviews, Vista Ridge Family Dentistry has a dedicated team of dentists and staff who strive to provide quality dental care to their patients. The clinic's facilities are modern and well-maintained, and the staff is friendly and professional. If you are looking for a dental clinic in Cedar Park, Vista Ridge Family Dentistry is worth considering.
Amenities
- Wheelchair accessible restroom
Shari
I always get the best experience and care here. I've done cleanings, fillings, wisdom teeth removal, you name it, and everything always comes out great. The atmosphere is comforting. The staff is full of energy and delightful! It's kinda fun going to the dentist now.
Angela Decker
The staff were all incredibly friendly and thorough. We have been shopping around for a forever dentist for the last few years, and I believe we finally found one! Will definitely be returning for follow-up cleaning and other needs.
Jill Staeb
I want to edit to add that the lady who did my cleaning last week was the BEST I've ever had. Also, Dr. Patel is AMAZING. Both so caring. She even gave me her cell phone # in case I needed anything when I saw her in March. I was a hot mess.
My family has been through a lot recently, and I had a plant on my doorstep when I got home yesterday. It was from them. 💜 They really do care.
My previous post is below. I'm leaving at 1 star but wanted to clarify that it's mostly due to what I have experienced with the front office.
...
Although friendly, there is always (I mean ALWAYS!) something going on with billing and the office side. My last straw was last week. I went in for a cleaning and was told my insurance only covered 90%, so I needed to pay the difference. The guy behind me was also told the same thing. Seemed odd, so I called my insurance and that's 100% false. Wonder how many other people this is happening to? I was also told that insurance didn't cover their portion of my crown from March, so I owed $600. Insurance said it wasn't medically necessary. Not surprised. I also had to wait months for a refund on a warranty I never agreed to.
If you are going to go here, make sure you know your plan throughly.
Sydney Philibin
I moved to Texas in 2015 and originally was at another dentistry before a friend referred me to Vista Ridge Family Dentistry. Since then, I've been extremely happy with the services, employees and ALWAYS recommend anyone looking for a great dentist in the Cedar Park location. From Ohio to Massachusetts to Texas, Vista Ridge Family Dentistry is THE Best dentistry I've ever been to!
Cathy Saunders
Had a great experience with Aleysha and Dr. Patel during my first appointment at Vista Ridge Dental. I was very apprehensive due to problems with my teeth, and they went to great lengths to make sure I was not in pain and as relaxed as possible.
Kasey Redus
Vista Ridge Family Dentistry is a wonderful place! Everyone is kind, comforting, and supportive. Dr. Kerr was so sweet to my five year old making sure she felt welcomed and secure. My whole family will be using him from now on!
Laura Coffin
The staff were very nice and thorough. Facilities were clean and comforting, I was even offered a warm towel for my neck! :) I highly recommend Dr. Kerr and Vista Ridge Family Dentistry.
Roe Anne Day
Vista Ridge Family Dentistry and Dr. Kerr were awesome with both of my little boys. Both boys needed to have some extensive work done, and Dr. Kerr and the staff were so caring and gentle with them. We drove five and a half hours to come to the dentist here, and would do it again in a heartbeat!!
Vamsidhar Srireddy
Cancelled appointment few days before the day, when the appointment was scheduled many months prior. Then asked me to call for scheduling. When they cancel, you would expect the office to offer another appointment but seems like they are too busy.
IzzI P
Hands down the BEST dentist I believe I’ve ever been to in my life. And I loved the hygienist! Everyone here is thorough, gentle, happy to answer questions and make you feel like family! I know a lot of people would not say this but I honestly can’t wait for my next appointment lol :)