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Review of Vista Ridge Family Dentistry

Vista Ridge Family Dentistry:

Vista Ridge Family Dentistry is a dental clinic located in Cedar Park, Texas. The clinic offers a range of dental services including cosmetic dentistry, pediatric dentistry, teeth whitening, and more. The clinic is open from Monday to Friday from 7:00 AM to 3:00 PM and on Tuesdays and Wednesdays from 10:00 AM to 6:00 PM. The clinic is closed on Saturdays and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff. They have also appreciated the clinic's cleanliness and the range of services offered. However, some customers have expressed dissatisfaction with the clinic's billing practices. They have claimed that the clinic overcharged them and engaged in fraudulent practices. Some customers have also criticized the clinic for not disclosing in-network or insurance contract price agreements and for automatically including optional charges without explaining them to the customers.

Despite the mixed reviews, Vista Ridge Family Dentistry has a dedicated team of dentists and staff who strive to provide quality dental care to their patients. The clinic's facilities are modern and well-maintained, and the staff is friendly and professional. If you are looking for a dental clinic in Cedar Park, Vista Ridge Family Dentistry is worth considering.

Amenities

  • Wheelchair accessible restroom

Vista Ridge Family Dentistry Reviews - 200

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dawn Smith

I had to have a crown taken out and redone at another office due to poor quality (after less than a year). The time and expense was beyond painful. Also, their accounting practices are to overcharge and hold on to your money as long as possible. It will take hours and hours of your time to reconcile. I gave up after a few years of dealing with it, which is when I found out that the crown I had just gotten was not well done at all. This place is not worth it.

JOÑES JOÑES

Started out as a positive experience but after a filling was done I had months of pain and it required a redo. Not saying it was done incorrectly because I'm just a layman who is not a health professional, but the second time around it was fine. I had to pay to visit the dentist for that because my insurance benefit only allows two visits with the dentist per year but I think they wrote off the actual redo of the filling. Anyway, as time went on they eventually dropped my Humana insurance all together and then I had a bunch of billing problems stemming from a verbal promise of "we won't charge to this time" in regard to the insurance changes, and that took several calls and weeks to resolve. Now I'm attending Rock Point which is affiliated with this place but again, caught in a never-ending billing problem for a straight-forward filling procedure and I can't get a call back from the billing person. Used to recommend them but now I'm leery. Your mileage may vary.

Tammy Pham

Best of the best dentist office. I am so glad I found them . All the staffs work there so on top of everything and so helpfull. Thank you so much Dr Max Kerr and assistance Emily . You did a great job teeth filling on my 6 yrs old daughter.

smalltownac

I liked this dentist at first .. but I had a severe toothache and they were too busy to see me in an emergeny. I just think they shouldn't be so over booked they can't see an established patient when they needed it. I was able to get in with another dentist as a new patient much faster .

maziel ayala-tellez

Everyone was super kind & friendly! I really appreciated the extra care and time everyone took explaining the procedures.

Erin Garity

I found this office on the internet after looking for sedation dentistry. The first appointment was thorough and well explained and the dentistry visit under sedation could not have gone better.
I am now in my 6 month smile braces and the dentist for this program explains each piece of the treatment and keeps me well informed on anything that might come up. The office staff is beyond wonderful as well.

I highly recommend this office for any dental needs.

Daniel Alaniz

This place is amazing!
I have been to a lot of Dentist office (let’s face I don’t have the best teeth) and they made me feel so relaxed. They take their time and make sure you understand what is going on .
Sorry Vista Ridge Family Dentistry you stuck with now.

Dean Worden

Very good service, and pain free!! On a routine visit more severe problems became evident. Rather than a quick fix the dentist researched and found a provider that specialized in this issue and referred me to a specialist. He has kept up with my treatment and shows a care for his patient that I have not experienced with other dentists.

Felicia Collins

Vista Ridge Family Dentistry is the best! What initially drew me there years ago was the option to have sedation during procedures. Turns out that wasn’t necessary - the team put me at ease!

Hunter Gathers

This office is full of knowledgeable professionals. The space, itself, is inviting and comfortable. The dental work isn't as terrifying to come back to, as any other dentist I've been to before.

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